They did a fantastic job with the mouse issue we had in our basement. They found all the holes and…read morethen came back out a few weeks later to check in. Reasonably priced and friendly service, definitely recommend!

We used this service this summer after wasps kept infesting areas outside, we realized they were in…read moreour foundation! Our futile attempts at getting rid of them became too much so we go the professionals involved and it was so easy and affordable. We haven't had any issues since but if we do we know how to contact!

Xeng is amazing and very knowledgeable! He was able to answer all of my questions and is very…read morethorough. I had some wasps nest pop up that I didn't know about when scheduling and he was able to take care of all 3 that same day no problem! Absolutely love the solution he uses because all of our problems are gone and stay away for months!

Joseph has helped me with my mice problem! I reached out to…read morehim, and he came out the first day for an inspection. Joseph created a detailed solution for my issue and I saw immediate results. He goes beyond the work that a lot of big name pest control companies offer. I felt immediately secured because Joseph took his time really inspecting things on each visit. Another positive is that he's very responsive. Every time I call him he answers or calls right back. I felt so supported and not a lone during this process cause Joseph was always just a phone call away. You can't beat that type of service and generosity. Plus, he's affordable, so you're really getting more bang for your buck! He's truly a pleasure to work with, and I will use him for all my pest control needs.

Ike was very thorough searching for bedbugs. After looking in every possible hiding place for…read morethe, it was determined that there are none present. So know I need to visit a dermatologist to see what they say is the cause of my itching skin. I recommend Ike.

Ike did a great job removing a hornet nest in a difficult location on my roof. He checked other…read morelocations without me asking. His price was very fair and I'd definitely hire him again!

They provided excellent customer service and great pest control expertise. I'm pleased with how…read morethey helped me with my issue. I will rely on them for any future mouse/pest issues, and highly recommend them.

No one returned my call. Makes me wonder if they are still in business. If so, a return call, even…read moreif they can't do the job, seems appropriate.

Had an incredible experience with Arrow Pest Control! Reached out via Yelp and heard back very…read morequickly with an honest quote and availability. He surveyed our home for mice, left traps and blocked any access holes he saw on the outside of the home. He came back in a week to check again and collect any mice he caught. Answered lots of questions and I felt very knowledgeable after he left. Well worth the cost!

Gave me a quote but did not respond when I tried to set up the appointment. I even sent a reminder,…read morewhich was read...but not replied to. Bizarre....and a waste of time.

We signed up for the 1 year deal. The door to door sales guy was a bit pushy but did explain…read moreeverything so we knew what we were getting into. In our experience the customer service folks and technicians have been courteous and professional. The first couple of applications seemed to go well. They said that the inside of the garage would be treated but they never did. I even asked for them to make sure they treated it on future visits but to no avail. After four treatments they still have yet to set foot in my garage. Most of the bugs seemed to be taken care of by the treatments however not the spiders. In fact, our home now seems to be a beacon for spiders. We get new cobwebs and spider activity even shortly after treatments. Our house looks like it is ready for Halloween with the amount of spiderwebs on the exterior of the house. None of our neighbors homes, and we are in a tight subdivision, have any spiderwebs at all. We had a new, strange but start to show up inside the house. I called for them to come and re-treat for it. They did so, and in a timely manner. That being said, the service technician placed small glue traps about the house. The kind you use for mice. Why they did this for bugs I am not clear on. Recently we have had vegetation around our house dying after the most recent treatment. Not sure if it is related but odd coincidence. The customer service person said that is the first they have heard of something like that happening. I called to cancel our contract and did not have any issues. Again the customer service person on the phone was professional, polite and did ask why we were cancelling. If the spiders could have been taken care of like the rest of the bugs and they completed all of the service (garage) that was promised we would stay with them. Now looking for another pest control service.

On 4/7 I had an Active technician at my house to remove two wasps nests in a vent. When he did the…read moreremoval the technician damaged my home. The vent cover, cap and screen were both damaged. I have been trying to have Active take responsibility for this damage since and have been told numerous times that my issue has been escalated" and that a local representative would reach out within 48 hours. I have heard from no one!! This is absolutely unacceptable!!! BEWARE OF USING THIS COMPANY!!!

Excellent service! The technician, Brandon, was professional, on time, and very knowledgeable. They…read moreexplained the treatment clearly and the results were noticeable quickly. We're very happy with the service and would definitely recommend them to anyone needing pest control.

Buyer beware. Used Valor as a local, rather than a national…read morecompany. Their first service with us was pretty good to remove squirrel(s) doing damage. Up to 5-days of service. Note the UP TO. Now in spring, planning repairs and wanted to try to ensure the rodent problem was over. Signed up for a 2nd look. Squirrel environment drastically changed since first service, two wooded lots now have homes, neighbors have done some heavy tree trimming. Same 5 days of monitoring. Camera set up late afternoon on Monday, expecting monitoring until Friday, or Saturday with late Monday start. Got couple of email notes, no activity on camera. Tuesday was rain day, squirrels were staying home. Valor was out at 8 am Thursday and pulled the camera and noted they found nothing, ending service in an email. Only 2 1/2 days of service. There was no call or contact with us saying they were cutting service prior to Friday / Saturday afternoon - 5 days. Called Valor to ask why pulled early. Said they saw nothing, pulled it early. First service squirrels were caught on 3rd and 5th days. Asked if we'd get a pro rated refund for the 2 days not serviced. They said no. They BOOKED BILL like auto shops or plumbers/electricians - set price no matter how fast they complete the job. They got their full payment and make extra money by moving on to next job early. But with those other folks, their work is completed. Valor said they knew it was done. Guess they talked with the squirrels and got a written agreement. Major takeaway is Valor's determination of end of service when they think so, not any kind of duration of service. They claim the 5 days is an UP TO approximation, they really determine the end, and in our experience, with no prior contact with the customer. Only an email saying they pulled the equipment. We will never use them again, nor would we recommend their services with that kind of business / customer service. We'll just go national next time.