This is a sad review, we had Jim help us twice about 3-4 years ago. However, since a couple of…read moremonths ago I tried to reach out a few times and have him help on a somewhat complex project as I trusted him very much. Unfortunately, it looks like he may have retired and/or sold the company off as there is no response and just recently someone answered but hung up without a word instead of just being decent and saying they aren't interested. Completely avoid this business going forward. I hope Jim is still doing well and healthy.

Great guy! Found lots of holes in our house that the others had missed…read more. This is a smaller company with really personalized service.

I highly recommend this pest control company nearby they do a great job and are always available…read moreday or night to answer your calls and help with anything Bug related !

From the owner: In the heart of Minneapolis, where urban life meets nature's challenges, Bancroft Pest Control…read morestands as a guardian of peaceful homes and businesses. Since 2008, they've woven a tapestry of protection against unwanted visitors, from persistent ants to clever rodents, using eco-friendly solutions that respect both environment and effectiveness. Their skilled technicians move like silent warriors through Minneapolis neighborhoods, armed with state-of-the-art pest control equipment and decades of collective experience. Each day brings new stories of triumph over household invaders, as Cody and his team transform pest-troubled properties into sanctuaries of comfort. Whether it's implementing preventive measures against seasonal pests or responding to urgent midnight calls about raccoon visitors, Bancroft's dedication to customer satisfaction shines through in every inspection, treatment, and follow-up. Their holistic approach to pest management has earned them a reputation as Minneapolis's most trusted pest control experts, making them the go-to choice for both residential and commercial clients seeking lasting peace of mind.

This company is amazing. I needed help with a wasp nest in the siding of my house and they came in…read morethe next day and took care of it. E.K. was very professional and worked quickly. I highly recommend using them for pest control.

A successful removal of a particularly aggressive nest of hornets in my roof/soffit at a…read morecompetitive price. Ike asked for some history on previous unsuccessful removal attempts and then went to work. They were gone the next day and I haven't seen one since. I plan to subscribe to his service.

These guys did a great job. We had mouse problems. They really know what they're doing. Normally we…read moretry to use local companies but went with Orkin. Great service, the service manager came onsite when work was being done. Highly recommend.

Have Kevin Knutson stop at our business for months now. He is so nice and always in a great mood…read more He is very good at checking the traps monthly for us. He comes early afternoon so works great for us. Always gets me the paperwork I need.

Patrick reached out right away to schedule the visit, was very prompt and thorough. He was…read moreprofessional and courteous and, hopefully, the wasps are mostly gone. No hard selling, which I appreciated. I'll definitely call these folks again if needed.

They advertise the family owned business. They are expanding their business. In Salina Kansas…read morethey bought out a small locally owned company. They hired three technicians who quit shortly after. The customers are not being serviced and when you call, they say you need to talk to the supervisor.. It seems as though they have supervisors, but no workers. I live in Minnetonka, but my sister lives in Salina Kansas. she signed on with Plunketts because the nice man from Minnesota sold her on their services. it has been nothing but frustrating and after three months, she finally got someone to come and spray for insects. It appears they are trying to grow too fast or maybe they're not paying their technicians well I don't know, but they certainly have problems. The further south you go the more critical pest control is because they have poisonous spiders as well as termites.

Had an incredible experience with Arrow Pest Control! Reached out via Yelp and heard back very…read morequickly with an honest quote and availability. He surveyed our home for mice, left traps and blocked any access holes he saw on the outside of the home. He came back in a week to check again and collect any mice he caught. Answered lots of questions and I felt very knowledgeable after he left. Well worth the cost!

Gave me a quote but did not respond when I tried to set up the appointment. I even sent a reminder,…read morewhich was read...but not replied to. Bizarre....and a waste of time.

Really happy with their service! They were on time, professional, and very nice. They explained…read moreeverything clearly and did a really thorough job. We've already noticed a big difference, and I'm glad we went with them. Definitely recommend!

Very impressed with Cloverleaf. They came out the next day and treated for my yellow jacket issue…read more Jessica was super helpful. Will use them again in the future for pest related needs.

Patrick was awesome and friendly. We called him for a yellow jacket wasp problem and he was able to…read morecome out the same day. His prices are affordable and he guarantees his services. We recommend capital city pest solutions!

While selling my house a old bird nest was found in my attic. Called Capitol city pest becouse of…read morethe good reviews on Yelp. He came out the next morning and cleared the nest and checked my whole house and found it to be pest free. Fast and reliable. Great job and highly recommend.

Joseph has helped me with my mice problem! I reached out to…read morehim, and he came out the first day for an inspection. Joseph created a detailed solution for my issue and I saw immediate results. He goes beyond the work that a lot of big name pest control companies offer. I felt immediately secured because Joseph took his time really inspecting things on each visit. Another positive is that he's very responsive. Every time I call him he answers or calls right back. I felt so supported and not a lone during this process cause Joseph was always just a phone call away. You can't beat that type of service and generosity. Plus, he's affordable, so you're really getting more bang for your buck! He's truly a pleasure to work with, and I will use him for all my pest control needs.

Xeng is amazing and very knowledgeable! He was able to answer all of my questions and is very…read morethorough. I had some wasps nest pop up that I didn't know about when scheduling and he was able to take care of all 3 that same day no problem! Absolutely love the solution he uses because all of our problems are gone and stay away for months!

We signed up for the 1 year deal. The door to door sales guy was a bit pushy but did explain…read moreeverything so we knew what we were getting into. In our experience the customer service folks and technicians have been courteous and professional. The first couple of applications seemed to go well. They said that the inside of the garage would be treated but they never did. I even asked for them to make sure they treated it on future visits but to no avail. After four treatments they still have yet to set foot in my garage. Most of the bugs seemed to be taken care of by the treatments however not the spiders. In fact, our home now seems to be a beacon for spiders. We get new cobwebs and spider activity even shortly after treatments. Our house looks like it is ready for Halloween with the amount of spiderwebs on the exterior of the house. None of our neighbors homes, and we are in a tight subdivision, have any spiderwebs at all. We had a new, strange but start to show up inside the house. I called for them to come and re-treat for it. They did so, and in a timely manner. That being said, the service technician placed small glue traps about the house. The kind you use for mice. Why they did this for bugs I am not clear on. Recently we have had vegetation around our house dying after the most recent treatment. Not sure if it is related but odd coincidence. The customer service person said that is the first they have heard of something like that happening. I called to cancel our contract and did not have any issues. Again the customer service person on the phone was professional, polite and did ask why we were cancelling. If the spiders could have been taken care of like the rest of the bugs and they completed all of the service (garage) that was promised we would stay with them. Now looking for another pest control service.

We started with Aptive a little over a year ago. Things were going well until we had to postpone…read moreservice for 1 month due to some work being done on our house. Since then it has been 3 months and they have not been here. We receive multiple emails, sometimes daily that they are rescheduling our service. All the while we have been paying for the service. I called to cancel our service so we could find someone more reliable and was told that we were in a contract so we couldn't cancel. They did reduce the number of months but that still doesn't solve the issue of them not being here for months. Do your research and read the reviews before signing the contract! There are better more reliable options out there.