This property was sold in early 2025, and the name changed to Cascades. The previous ownership…read more(affiliated with Abbey Delray South) provided a stimulating calendar of events, but most importantly they had a trained chef in the kitchen who prepared well-cooked meals using mostly fresh ingredients. Menu options were varied and nutritious. Since becoming Cascades, the quality of the meals has taken a nose dive. Fewer choices, smaller portions, vegetables often bathed in strange yellow oil, and regular use of processed meat products masquerading as real food. Management says they're taking resident's concerns into consideration and that things will improve, but it's only gotten worse month by month. It's been almost 3 weeks since the kitchen was shut down due to a cockroach infestation. There's no excuse as to why this problem has not been resolved at this point. In the meantime, residents have to deal with extremely limited menu choices and small protein servings. A recent brunch offered nothing but hard-boiled eggs, orange juice, and unthawed frozen waffles. A couple of weeks ago residents were served takeout pizza. For the New Year's Eve dinner main dish, residents were given a choice between a pressed turkey sandwich or a pressed ham sandwich. Each building has only one elevator, and in recent months it's sometimes taken up to a week to repair a broken elevator. This has left some residents on upper floors with no options to leave their apartments for days at a time. Long-term residents have been moving as a result of all this. Many residents don't have the means or the support to move to a different residence. Think twice before moving your loved one into this facility.

My grandpa passed away this past week. He was 99 and as he told me often "getting old is not for…read morethe sissies," I do think his last 12 years were as good as possible thanks to Abbey Delray. My grandmother passed 13 years ago and spent the last of her life here at Abbey Delray. She had been in another facility before this one and Abbey Delray seemed like the Ritz in comparison to the Holiday Inn conditions of the first one. So when my grandpa decided he was ready to move into a facility he chose this. He spent the first 10 years in independent living and kept quite busy with bridge, poker, daily swims (even at the age of 96!), socializing and more. It seemed like summer camp for the elderly! He made some great friends thru his years here, although it was sad to see many of them pass away thru the years. During the last 2 years he needed more assistance and so we moved him into the assisted living building. While he had a lot of complaints about it, I think he was mostly just complaining about the aches and pains of growing older. They took great care of him and in the last few weeks it was amazing to see how much the nurses had come to care for him as a person (even coming in to check on him on their days off). A special shoutout to Zanelle and Rachelle who went above and beyond to make him comfortable. Yesterday was the funeral and then we rented the art room in the assisted living building so that his friends could stop by to celebrate his life with us. It was amazing hearing about all the activities and friendships they too had made at Abbey Delray. Beverly, the activities director, helped us set everything up and she too was another impressive member of the staff here. After watching my grandpa struggle with the challenges of being 99 I 100% agree that "getting old is not for the sissies," but nice to know that there are places like Abbey Delray that make it more manageable and fun.

Was invited for dinner and a couple of month's later a Sunday brunch. This place is very…read moreimpressive. The location on the Intercoastal is just fantastic. The facility has many amenities, a nice pool, gym, scheduled activities, classes... all the things you'd imagine at a top notch retirement community. Their 2 BR apartment was beautiful. The food is very good here. Dinner was a la carte from a nice menu, as you would find in a good restaurant. The Sunday Brunch is a buffet but has a few manned stations... omelets, meat carvings, bagel toasting... nicely done and excellent.

constant maintenance problems. Toilet and shower are often not usable because of leaks and…read moreflooding. Elevators are often down and air conditioners also. Maintenance is free but also constant. However, most staff is general pleasant and the residents are pleasant and generally seemed pleased.

This facility exhibits serious and ongoing deficiencies in both operations and resident care. Staff…read moreconduct is consistently unprofessional, marked by indifference, lack of accountability, and a failure to perform even basic caregiving responsibilities. There are significant safety and maintenance concerns that appear to be routinely ignored. The building is in a state of clear disrepair, with needed repairs left unaddressed. Sanitation conditions are unacceptable; bathrooms and floors are frequently dirty, and there is a persistent and concerning presence of mold and mildew throughout the facility. Most alarming is the apparent neglect of residents' fundamental care needs. Basic hygiene is not consistently provided, with residents reportedly going without regular showers due to staff inattention. This represents a failure to meet even minimal standards of care and raises serious concerns about regulatory compliance and oversight. The overall condition of the facility--both in terms of physical environment and quality of care--reflects systemic mismanagement. Prospective residents and their families should approach this facility with extreme caution and strongly consider alternative assisted living and memory care options in the West Boynton area that provide appropriate standards of safety, cleanliness, and resident care.

Had an excellent tour and very informative. Sorry that you are currently full we will have to keep…read morelooking as we are in current need. if we cannot find something soon we will return to get on the wait list.

Very disappointed in the fascility and the timely care they give my mother Sometimes over an hour…read morewait for an Aid The administration is not responding to my request for communication

Admitting a loved one into a memory care facility is a traumatic emotional experience to say the…read moreleast. Symphony at Delray Beach is a beautiful place. Architecturally, it is perfect for our elderly. Everyone gets his/her own bedroom with a private bathroom shared by two "suit-mates.' The premises are clean. I heard that no one got Covid-19. If you see the facility, you can understand why. Residents are separate and group activity work is in small groups. Going forward, it is my hope that it will be a great experience for Mom. My disappointment was in the overall admissions process. Tina, the salesperson is fantastic as is Chantel, the memory care director. Anna in nursing was nice. Most of the individual directors are great. What was missing was a coordinated admissions process. Each new resident should be assigned an admissions coordinator to introduce the family and resident to all the individual directors. We were told to come to a meeting when Mom was admitted. I envisioned all the directors present; but instead we met with a disgruntled employee in the nursing department. She made us feel like we were wasting her time. She took the meds that we dropped off and that was basically it! Since then, I have been over there about five times to meet with five different people concerning Mom's plan. Monday I meet with PT. Today, I had to go back to nursing to drop off her supplementary vitamins. Tomorrow I have to meet with the plan coordinator. This afternoon I have to meet with Anne at the front desk to coordinate her furniture delivery. I believe that this process should have been better organized. We had to wait two weeks for her medical paperwork to be finalized; meanwhile we had Mom at home and were paying the facility and home health aides. I hired two CNA's to help Mom with the transition. Thank God I did this because one of the staff aides didn't even know she was there. Mom was so disoriented that she pooped in her pants, something she never did before. Again, I was thankful I had my aides there. It is a difficult transition for us. After feeling so comfortable with Tina...the sales rep; now I feel very insecure about my decision to admit her. Hopefully things will ironed out as she settles in. I am grateful for the first full night's sleep that I have had in years since Mom was admitted!

My mother was a down to earth lady, and liked to live in a home style setting. Before bringing her…read moreto Villa of Kings & Queens, I moved my mother from one assisted living and/or memory care to another - each more luxurious setting than the other. The more luxurious the more cost. However, I discovered (after years) two important factors: 1) The care is about the same at each regional location - the caretakers are all from the same regional communities. No matter what the luxury outside, the care inside is about the same. 2) My mother did not care for the luxury. She was sometimes afraid of such luxury or technology presented. She would prefer a HOME style setting. Villa of Kings and Queens provided that. She lived there until she passed away in 2020.

My father was in the Villa of Kings and Queens of Delray for the last 21 months of his life. It is…read morea large and beautiful house so he was able to get around easily with a cane. He was in his 90's but never wanted to use a walker. This was the perfect place for him. He was up and dressed and in the sitting room daily until his last 3 weeks. The house is in a quiet residential neighborhood with a big yard and has lovely sitting spaces. The meals are home cooked daily and the aides who work there are kind people. The owner is an RN, and her brother is the administrator so they deliver personal care on a high level, as it is their own family business, not part of a chain with a manager. They have a generator with a large propane tank available to them should there by an electrical power outage. The house was always clean whenever I dropped in. They have group activities for those who wish to participate. He would take part playing bingo. I would pick him up and take him out for a ride or out to eat until he was not able to. I have heard complaints about other places that they plop the elder in a wheel chair and ignore them all day, or the institution is so big that the elder cannot get around unless they are in a wheel chair. But this facility is a home, and the workers are always on duty, the kitchen looks out to the sitting area so there is always supervision with an atmosphere of group living. I am happy that my father spent his last days at the Villa of Kings & Queens of Delray.

This is a "active senior living" community. Nope, I am not a senior, but my MIL is and we love…read morevisiting her here. This review is just on the pool area: The clubhouse has a restaurant that serves breakfast and lunch. They will make you pretty much anything. My son ordered pancakes with pickles and they made it for him (gross!). I had two eggs, coffee, everything bagel, and home fries and it was only $4.99! You cannot find breakfast like this in GA. It would cost $7 average. The staff is great. They made my daughter chocolate chip pancakes. We sat outside in the screened in porch which overlooks the pool. No food is allowed by the pool. The pool is larger and shaped like an L with two large entry areas. My kids had a blast there and no one complained about them. There is also a "current" pool which has a current that you can walk against for exercise. It is cold though where the larger pool is kept at a luke warm 88 degrees. They also have a gated in playground for the grandkids to play on.

My husband was there for a week. They were wonderful I…read morehighly recommend them if you need a real rehab experience Patient received 2-3 hrs of PT /OT

SNF rehab. Leaves much to be desired in the way of care. Dietary is the worst in terms of nutrition…read moreand portions. Telling them your preferences and dietary needs goes completely ignored even when telling them multiple times. My husband was there for 19 days and only was given 2 showers. I never saw or talked to either a dr or nurse practitioner or PA. Aides for the most part are rude and harsh towards the patients. Physical therapy is fine but more equipment is needed. Speech therapy is excellent and Robin is a real asset to the facility and the patients. Linens are old, worn and multiple tears present as well as some staining. I give this place a C. I hope they work on making improvements as they need them.

I'm quite not sure what to say with regards to firing the prior cook recently and running out of…read morefood . From what I understand the cook that replaced the former cook is worse than the prior cook . Maybe we should consider calling Tallahassee and have a food and beverage inspector from the state come down and have a look see ....

A couple of years ago this residence was purchased by an equity group based in Chicago. My mother…read morehas lived here for six years. Before the change of hands, the residence had a food service manager and a chef, both pros, who turned out simple but nutritionally balanced and appealing meals for over five years. The new management has done an admirable job of renovating and remodeling the facility, but they immediately began gutting the food service budget. Things bottomed out in late 2022 when a spate of food poisoning affected a significant percentage of the residents. Shortly after, they attempted to pass off pressed, processed meat products as chicken cordon bleu and beef brisket. The turnover in the kitchen has been constant, with no chef or sous chef lasting more than a few months, most of them unqualified. Last summer they found a chef who was truly committed to quality, but he left in frustration, since food sourcing and menus are dictated by corporate. In my recent visit I was served a salad in which most of the lettuce was browning, and the vegetables were overcooked to the point of being tasteless mush. Recently, the dish of the day has become increasingly unhealthy : sausage, pork fried rice, and cheese blintzes. There seems to be little consideration for the dietary needs of an aged demographic. Starting a year ago, many residents have resorted to ordering hamburgers every night, as they perceive this as the only safe option. When confronted with meal-related concerns, local management are condescending and dismissive, and while the corporate VP offers assurances, nothing fundamentally changes. It's clear that they just don't care. What should be a moment of conviviality with friends, has now become a source of apprehension. If you're considering living here, or placing your loved one here, please forgo the private lunch that is offered, and instead ask to eat in the late afternoon with the residents, so that you can see what they are being served for dinner.