I paid specially not to have my dog burned up in a cremation... While awaiting the burial that paid about a grand for altogether the landscape fee became do... They couldn't reach me to pay the 70$ right away so they went ahead and just hurt my lil fur baby and did NOT even mention a refund of my monies that were paid in full being given back to me minus the burn fee... #PoorBuddy read more

Abbey Glen Pet Memorial Services - Me and Buddy taken about an hour before I lose him forever... - Pet Cremation Services Near Me - Quakertown, Pennsylvania

Our beloved pet passes away suddenly and I left a message for someone to call me back. Since it was after hours, I also left my phone number on their answering system for urgent issues. Over 24 hours later, I have yet to hear back from anyone. This is shoddy client service and I would look elsewhere for pet cremation services. Gave 2 stars to give them the benefit of the doubt otherwise they deserve 1 star. read more

My Cat passed away after 20 yrs of love & giving love back and I was told my Cat would go to Abbey Glen and I went on the site to order her Urn and "What I got was a Urn with a 2 inch wide and 3 inch long window " Which makes it almost impossible and hard to see her FULLY and half of the picture cannot be seen - this is after making the picture as small as possible. Do not use them especially since they do not return emails when emailed with answers to a customers question . I would of given them a - ZERO if it was possible. Also their site shows Urns that you don't get once you order it read more

We have utilized the services of Abbey Glen twice for private cremation. We did what they call "an attending" where your pet is cremated alone while you wait in a private area and can observe - obviously you don't see your pet in the flames, but you see them go in, the door is closed, the system comes on, and you can wait to get the remains back that same day. Those duties are handled by a gent named Lou who's terrific, low key, and respectful - he keeps you apprised of the process before, during and after. Both times we feel they did very well for our family in terms of sensitivity, the handling of the remains, and the final presentation. While the office staff seems to have turned over between 2019 and 2023 (and while the business apparently was sold once or twice too) the folks were consistently kind and attentive. The only reason this is not a 5 star review is pricing. When our pet was handled in an attending service 4 years ago in 2019, the cost was $150. As a result, I assumed that roughly the same price would hold. The fault here is shared because I did not point blank ask, but I was not told either until very late in the process. $548 this time! Every detail was the same, including the modest wooden box we selected. It's understandable every business needs to change pricing, but more than tripling in 4 years was a jolt, and unfortunately will likely make us look elsewhere when (heaven forbid) our next pet passes. read more

Abbey Glen Pet Memorial Services - This is the private room where you can stay and oversee the cremation process if you choose to attend. - Pet Cremation Services Near Me - Quakertown, Pennsylvania

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This is my second fur child to be done by them. If I wanted a 2x4 cut with a hole in it that I could put my pet into, I could have done that at home. The first one I was totally devastated with. The second one I was hoping would not be as bad, but to my disappointment it came the same way. The least they could do is stain the pine box so it doesn't get water(rain and tear drops) stains. Seriously even a cheap name tag. The dang cardboard bird his wooden one came in is better then the wooden one. read more

Abbey Glen Pet Memorial Services - Cardboard with the words is better then the one with my fur baby's ashes - Pet Cremation Services Near Me - Quakertown, Pennsylvania

I'd like to thank with all my heart to abbey glen, for the cremation, ashes in a beautiful urn, paw print. Fur pull. I'd Definatley come back here in the next time my animal passes. Price is great and same day with extra fee for my loved one to come home same day. Very happy with the closure at the end of the day. Thank you again so very much. Arnold may you rest in peace 2014-2023. You were one of a kind and no other rabbit would replace you. you are in heaven and resting. God came to pick you up in the pouring rain and I picked you up when the sun was coming out of the clouds. And a beautiful sunset. Miss you my angel. read more

Abbey Glen Pet Memorial Services - Urn, paw print. Fur pull. Death certificate. - Pet Cremation Services Near Me - Quakertown, Pennsylvania

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I had to make the decision to say goodbye to my furbaby at an emergency vet visit. It was not planned, nor did I have any expectations that would be my last night with my pet. While I am sure this company takes great care in making sure our pets are respectfully cared for, the prices for memory keepsakes are ridiculous. All I want is a simple paw print to remember my baby. But, it will cost over $70 for a simple ink paw print on cardstock and mailed to me because I live an hour and a half away. If I could, I would go make the print myself, but unfortunately, that was not and is not an option. I feel like my pet is being held hostage and I have to pay a ransom for a simple paw print. I lost my dog a year ago and the company that performed the cremation services charged nothing near these prices. In fact, I was given a complementory basic paw print. If I had a choice, I would not have chosen this company. And now any tangible memory of my baby may be lost forever. On top of this, they emailed me several times a day and when I responded with a question, it was not answered. I also had issues with the website not allowing me to change the default selection from the vet's office. read more

We lost our Chumley in January. Our Vet sent him to Abbey Glen. He came back in a beautiful box we selected with a very nice shadow box with his paw print in clay and a place for his photo. Thank you for caring for our little man and making it bearable to look at him everyday. I recommend Abbey Glen and if I ever get another dog I will definitely use them again. Thank you from the bottom of our hearts. Ed and Darlene read more

Recently, my cat[1] died, and the idea of burying her somewhere wasn't attractive, so cremation was the alternative. Our vet recommended Abbey Glen, so I gave them a call. Patty helped me, and was able to schedule a same-day appointment. I'm not sure how large the market is for cremating pets, but I figure it's big enough, as Abbey Glen has been around for more than a decade. Their exterior is plain, and there's ample parking. We arrived a bit late, and gave our cat's body to a staffer. They prepared her in the room next to the cremating oven, and we spent a little time grieving before they sent her body on to be cremated. The staff were respectful of our privacy, almost ninja-like in how they appeared (not in a bad way, they're Good Ninjas). The process cost $195 (they take credit cards) and took several hours. We opted to be present ($100 extra), instead of just coming and going. Included in the price was a quality wooden box[2] for the ashes (the "cremains"), and a certificate of cremation. Abbey Glen performed as advertised, and are fairly local, so I have no problem recommending them to others. [1] Or rather, the cat that owned me. [2] You can upgrade to metallic urns, crystals, etc., as the staff helpfully - and not pushily - point out. read more

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My vet's office used Abbey Glen to cremate my kitty. I got the ashes back very quickly, in less time than they told me it would take, and everything was done very professionally. The remains were places in a very nice wooden urn and it came with a little silver plaque with his name on it that you can affix to the wooden urn. They also sent a card with the Rainbow Bridge story on it. I couldn't be more satisfied. It seems they really take care in handling your animal's remains and the cost was more than reasonable. read more

Abbey Glen Pet Memorial Services - Pet Cremation Services Near Me - Quakertown, Pennsylvania

I'm very disappointed and saddened at how rushed and negligent Abbey Glen was while cremating my cat. I think other pet owners deserve to know about this incident. As you can see in the photo, one of his pawprints is messed up. And the writing on the side of the box was almost completely smudged, meaning that they were in a rush and didn't let the ink dry. Worst of all, I had ordered 4 boxes of pawprints for different family members who were close to my cat and wanted a memento. The shelter noted this on the form and even called to confirm Abbey Glen understood I wanted multiple. But somehow, they ended up forgetting or miscommunicating with whoever did the cremation. I ended up with only this single box. Abbey Glen said it was due to the shelter writing too small. It is true they wrote small due to the small form, but that's why they also called Abbey Glen in follow-up. When the shelter called to let me know about the mix-up, I was devastated. It was like I was losing my beloved cat again once more. I cried for hours after the call. I felt so confident in choosing this company due to their great reputation. I was excited reading all the reviews and looking forward to my cat returning to me. But from what I received back, it looks like they were in a rush and not paying attention. A cremation isn't like burying or buying something online. It cannot be reversed. What's done is done, and there is little left of my precious cat now. To Abbey Glen's credit, they were very kind and apologetic. They provided me a refund which I am grateful for. But it isn't about the money. They were careless in a very important matter and it can't be undone. I'm not angry. I'm just very sad and disappointed. I chose cremation and the paw prints because I thought it would help ease my grief just a little. But it ended up making it a little harder instead. read more

Abbey Glen Pet Memorial Services - Pet Cremation Services Near Me - Quakertown, Pennsylvania

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After 9 years of love, our sweet boy Thunder crossed the rainbow bridge Saturday May 20th 2017 at 0220 hrs. VSEC recommended Abbey Glen and we were very grateful for the professionalism and care they gave Thunder. We received his cremation remains in a beautiful wood urn with engraved plaque today May 26th. The paw print and remains allow us to keep him forever in our hearts, as he is sorely missed. We appreciate Abbey Glen and all they have done to help us heal, and move through the grieving process. We highly recommend Abbey Glen to anyone seeking funerary services for their beloved furry family members. Thank you Abbey Glen staff. We wish you the very best and will be making a donation in Thunders name. read more

Abbey Glen Pet Memorial Services - Thunders remains - Pet Cremation Services Near Me - Quakertown, Pennsylvania

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It's was such a comforting surprise to receive Rosie's ashes, gift bagged in a beautiful wooden box along with her name plate, foot print and loving message. I truly believe she'll be waiting on the other side of the Rainbow Bridge. We're so happy to have her home again. read more

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After 10 years with our fur baby we had to say goodbye just days before her 14th birthday. Thank you for assisting us with being able to bring her back home. The wooden urn and paw print are absolutely beautiful!! Thank you for doing what you do!! read more

Abbey Glen Pet Memorial Services - Our baby girl back home! Beautiful!! - Pet Cremation Services Near Me - Quakertown, Pennsylvania

I have had 2 beloved pet dogs cremated by Abbey Glen, one in 2018 and the next just 2 short weeks ago in the beginning of 2020. Both times Abbey Glen excelled with the presentation and delivering of our family members ashes. Both times we received a paw print along with the wooden urn and a name plaque. The paw prints that came along with the ashes meant so much to me, I have gotten a tattoo of both. Abbey Glen could easily pass the responsibilities of the minor comforting details off for the veterinarians to deal with but instead they make sure to check every box off to allow you to grieve just the way to you need to. Thank you Cooke family for all you've done for our family. Wouldn't consider leaving my pets with any other facility. read more

Abbey Glen Pet Memorial Services - Pet Cremation Services Near Me - Quakertown, Pennsylvania

My 16 year old dog Rylee was sent to Abbey Glen for cremation after his death last week. I called and ordered a paw print remembrance - the male I spoke with on 9/17/2020 described the paw print as coming in a case with a place to insert my pet's photo - same as what was pictured in their brochure. What I received today (for almost twice the price in the brochure) was a paw print in a VERY CHEAP thin cardboard-type material case, nowhere for a photo, etc. I called Abbey Glen and spoke to the same male whom I spoke to last week. He said there's nothing that can be done - I asked why he had described the case with photo, etc. & he had no explanation. Upsetting bait & switch! read more

I'm giving them 2 stars for one reason only: they failed to contact me after I made two requests to speak to someone. Made the requests on their site back in Nov/Dec 2021. Their use of FED EX caused problems and I wanted to let them know. Otherwise, I'd give them 5 stars. But don't ignore customers when they try to contact you. read more

We recently had our beloved Jax privetly cremated at Abby glen in Quakertown pa through our vet and we were truly moved in the exceptional outstanding way they handled his cremation I can't express what it meant to me when it came to my Jax the beautiful urn we received was exceptionally well done and the way he was returned to us we thankyou from the bottom of our hearts it truly gave us some comfort to have our Jax returned home I would highly recomend this place to any pet owner who loved their pet as I loved my Jax thank you Abby Glen in Quakertown pa for the fabulous job God bless you all Petra Hildmann and Don Riggins jax's family forever grateful read more

Abbey Glen Pet Memorial Services - Pet Cremation Services Near Me - Quakertown, Pennsylvania

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I had to suddenly put my beloved 14 y.o.dog down on May 27, 2015. Of course it was something I never wanted to think about, as having her 12 years wasn't long enough. I knew my vet used Abbey Glen when I lost my 1st dog in 2003. I was pleased with the arrangements for personal cremation, so knew my girl was in good hands. Her cremation container is equally lovely. I love the name plate and authenticity certificate and sweet Rainbow Bridge prose. It dawned on me when I saw her name plate that I never got one the first time. So I sent an email about buying one for my boy. They called the next day and sent me a name plate, at no charge. Regardless of cost, I mean, who would do that after 13 years passed? I was so grateful. I know I babbled on and wept. You can't go wrong with animal lovers. I highly recommend Abbey Glen's compassionate, loving services. It's calming to have my kids home where they belong. read more

My dog went there to be cremated I paid for a paw print. I called two weeks later to see if it was ready and was told they didn't have it. I asked how could that be? She told me they overlooked it on the paperwork and never took her print. REALLY? This is their business how does this happen? I'm still sick to my stomach about this. Very disappointed!!! read more

we lost our best friend on October 28th, Charlie our beloved Golden Retriever. we found Abbey Glen in Quakertown and they attended to Charlie by coming to our home to pick Charlie up. a wonderful woman ( Gail ) and very kind man ( Chuck ) were her within the hour from the time we called. within 48 hours Charlie was ready to come back home . there facility was very dignified , warm and friendly,if you ever find yourself in need of this type of service these at the people you need. read more

My 17 year old miniature pinscher Chloe was cremated at Abbey Glen, and I couldn't be more please with how they operated. We did a personal cremation and were able to be present to view her body beforehand, and watch the cremation process. They had her laid out beautifully, wrapped in a sweet blanket. It was a proper viewing. The staff was very attentive and compassionate, and guided us through each step of the process. Losing Chloe has been one of the worst things for my family & I to ever experience, but Abbey Glen did a wonderful job helping us to give Chloe her final send off. read more

Updating review Unfortunately we lost another beloved cat. Everything with this cremation went perfectly. The urn is even different this time and displays a picture. The name plaque came with it. Thank you for the beautiful remembrance piece for our pet. read more

Last week we lost our 15 y.o. cockapoo Daisy. I was impressed with what I saw on their website and was equally impressed with the service they delivered. When I delivered her to the facility Gail was very pleasant and engaged in conversation and didn't rush us at all which I really appreciated. The day I picked her cremains up I was on the turnpike in traffic and called to confirm how late they were open. After explaining that I was in traffic Gail stayed until I got there so I didn't have to make another trip. I highly recommend this great facility. read more

My cat Zoey died and I called Abbey Glenn and was told I could come in as soon as I wanted. The person who helped me was so kind and helpful. She explained all the options there were. I felt comfortable leaving my Zoey there with them. I received her ashes back a few days later. I got them in a nice wooden box with a name plate that I could attach anywhere on the box. I also received her paw print in a nice box that we could include a picture in. I would for sure recommend them to anyone that needs to use them. They are kind and compassionate. read more

I was completely impressed with the care and consideration shown to us and our pets by the people at Abbey Glenn Pet Memorial Services In Quakertown Pa. The loss of our two dogs in a short time span was devastating. When we went to Abbey Glenn we were helped through the entire closure. All the time necessary was given to us. KInd, Patient, Sympathetic and Professional is the way I describe the people at Abbey Glenn Pet Memorial Services. Michael A. Cheslock read more

A few days ago I made one of the hardest decisions of my life and want to personally thank William Tancredi, for helping me get through it. I spent months trying to come to terms with the inevitable outcome of my baby's stage four lymphoma, and possibility of in home euthanasia. I chose this service after some research and was so relieved to find his approach and professionalism exceed my expectations. Thank you so much William. So glad people like you are out there to help people like me and mine when we're at our worst. And thank you Abbey Glen for getting my boy back to me in 2 days. read more

Hi, I had to send my beloved Weimeraner Blue , my pal of 11 years over the Rainbow Bridge May 31st at 3:14 Wednesday. Why I'm being so precise it's because it has broken my heart. I have had 3 dogs in the past 34 yrs all big dogs , all great dogs and buddies. This Weimeraner was a special one to me, we were just so in tune. Well I waited for my Vet to call and say he sent him out for cremation. I waited heartbroken for a week . I got the call to come and get my buddy. When I got there I got a nice bag with card and cardboard box with something within it. I couldn't open it there but when I got home and alone pulled box out of bag , read beautiful words about rainbow bridge with personalized touches with my name and my guy Blue. Then opened cardboard box to find a beautiful reddish brown box with name tag saying Blue. It had a slide on top to view remains. I started crying because of the care Abbey Glenn of Quakertown took to do this , the Professionalism, the class they showed during a hard time. I want to thank them so much for their thoughtfulness. I would highly recommend them for the service they provide. Thank you so much. Writing this as im looking at my Buddy Blues remains in the beautiful resting place they provided, and crying. May God Bless.... Lou G read more

The staff and services at Abbey Glen are excellent. I have been there to pay my last respects to four of my beloved pets over the years and each time the staff was very caring and compassionate. They are very thoughtful at Abbey Glen and I appreciated the time I was able to spend with my pets before they were cremated. Even though it is always an incredibly sad time, I felt the handling of both my dogs and cats was done in a very respectful way and that made me feel so much peace. I feel so fortunate to have Abbey Glen in our area. The entire staff are like little angels. Thank you Abbey Glen staff and thank you Gail and Gail. read more

This company cremated my dog after we lost him at six years old after a long battle with cancer. They then proceeded to ship my dogs ashes overnight, signature required, without notifying me, for delivery on a Saturday. I was not going to be home. I was unable after making several upsetting phone calls to get the package rerouted to a FedEx drop off location less than a quarter-mile from my house. FedEx home delivery is closed Sunday through Tuesday and now my dogs ashes sit in a FedEx warehouse. I was charged $25 for express shipping. To make matters worse Abby Glenn then called me and and offered to reimburse me the $25 Shipping fee as If that helps in anyway to make this situation better in this already upsetting time. Keep in mind they, of course, did not offer to reimburse me for the cremation fee of $225. I hope they keep the $25 and use it towards training their staff to provide some type of a reasonable customer care in such an emotional business. I will never ever use this company again and I would hope that other people would not do so either as this is the kind of care you can expect. read more

Second time I've had to use their services (unfortunately), but it IS something we sign up for the day we get our beloved animals. My vet uses this company- like everything they do, but how much nicer would it be to get a paw print back from them, along with the ashes- only when you decide to individually cremate your pet. Just a suggestion read more

I was devastated when my dog, Wyatt, passed away. He was my best friend, my first kid, and had been there for me for the death of my parents and the diagnosis of my kids. My vet uses Abbey Glen's crematorium in NJ, and after Wyatt died, I called Abbey Glen to discuss urn options. I ended up talking with Carol who was simply amazing. She explained all the services they offered. Because Wyatt was such a huge part of my life, and my best friend for over 13 years, simply sending his body to the vet and getting his ashes back seemed wrong somehow. I opted for the attended cremation and it gave me the closure I needed. I cannot thank Carol and Abbey Glen enough. Furthermore, the grounds are immaculate and the walking paths are incredibly peaceful. I would recommend them to anyone who is grieving over the loss of a beloved pet. read more

My 15 year old dog passed away last week at 3:30am, although I've previously lost 3 pets prior to her passing, I had never had a dog pass at home. My 2 other dogs had been cremated at Abbey Glen through our vet, so at 6:30am I called Abbey Glenn's emergency line and they graciously helped me sort out my information so I could bring my dog in as soon as they opened. It never gets easier loosing a beloved and faithful companion, but the beautiful grounds and facility at Abbey Glen made me feel like I was giving my dog the send off she deserved after all her years of loyalty. The staff at Abbey Glen are so empathetic and respectful, before my dog was brought into the crematorium I was given a private opportunity to say goodbye to her. I'd like to sincerely thank the staff at Abbey Glen for their help, kind words and taking care of my beloved girl. read more

In a time of chaos and confusion Abby Glen of Quakertown, PA not only met but exceeded our expectations. The care in which they followed all of our requests to help gain us closure is something we feel we will never have duplicated. The staff were wonderful and very caring. They helped make a very hard time more endurable. Thank you. Thank you. Thank you. read more

I highly recommend Abbey Glen. I am very impressed by their compassion, care, and respect for my pet.

Our vet used Abbey Glen to cremate our retired police K9, who meant the world to us. During this awful time, it's nice to get his remains in such a lovely box, with a name plate. Eagle Animal Hospital Vet is also fantastic and handled this terrible situation in the best way possible. Thank you for taking the time to care about our beloved pets. You gave us something nice to remember them by. read more

Unfortunately, we lost a family member ,our dog! It was sudden and we are devastated! I was so distraught and could not think clearly and totally trusted our vet to take care of his cremation. Because this is our first pet that we lost I didn't know what to except when I picked him up. I was overwhelmed with the presentation . He was tucked neatly in beautiful wooden box with his name on a gold plate. The card that was attached was so sweet. I called to thank them and a woman named Gail answered the phone( no automated voice) I proceeded to thank her for the care that went into his cremation and I couldn't make it through the phone call without breaking down. Gail was so understanding and just listened to me cry. We share stories of our furry friends. How personal is that? I am so glad Tucker went there. read more

We lost our Golden Retriever unexpectedly. The staff at Abbey Glen were amazing. I called two different times and spoke to two different gentlemen. First time to get information and second time to schedule cremation. They were both very sympathetic and extremely nice. Once we got there, the first gentlemen I spoke to Chuck, explained what was going to happen. We were treated with respect and so was our dear Cuddles. We were able to spend about 30 minutes with Cuddles before the cremation began. They had her all ready for us when we got there. Then, we met Krista, the lady that was going to be over seeing the cremation. Both her and Chuck were so helpful to us. Krista would come and let us know when she was going to have to open the oven so we could decide if we wanted to look away or not. She prepared us for each step of the process before she would be doing it. Losing a beloved four legged family member is such a horrible experience to go through. The staff at Abbey Glen made it as comfortable as it could possibly be in that situation. So, I just would like to say thank you to Krista and Chuck and all the other staff that helped make our experience a little more bearable. I meant so much to us. read more