Latisha provides a great massage. She took the time to ask what areas I wanted her to focus on. Her…read morepressure was perfect, and she asked whether I needed more or less pressure throughout the massage. Her studio was clean, comfortable and quiet. I could tell she really cares about her clients and the quality of the massage she provides them with. She is also very nice and personable, and she makes you feel welcome. I will definitely come back, and I highly recommend her if you need a great massage from an experienced LMT.

From the owner: Our practice is dedicated to improving the general wellbeing of all our clients…read more We provide advanced therapeutic and relaxation massage in a safe, comfortable, and relaxing environment. Some of the benefits are: ~Stress relief ~Reduce pain ~Helps manage anxiety and depression ~Blood pressure control ~Reduces muscle spasms ~Reduce s stiffness ~Boost immunity We customize each treatment to meet your specific needs by incorporating a variety of assessment and treatment techniques that are best suited to you as an individual.

Nice and serene. Relaxing. I drove by before and thought I would finally try this place out. I am…read morepretty relaxed now afterwards and it's only $25 for a whole body massage

We did a couple's massage and it really good. Especially with the prices already being very…read morereasonable. Definitely would recommend and will be back.

Unfortunately this was the worst massage experience I have ever had…read more I went there cause I got a gift card for Christmas to Rose 10 in Katy (which I liked) well they apparently they move to this place.. Pros: parking is good, smells good, they give u a heating bags for your neck, massage itself is ok, but other massage places work more of your body when u get the foot reflexology service. Cons: cold AF, too bright in the massage room, loud, too many distractions, kids running around, prices were higher then most reflexology places. No toilet paper in the bathroom. I don't know if it's because they were short staffed or whatever but my massage therapist got up 4 times to go outside to the reception desk, while in between taking TWO phone calls in the middle of my massage. Every time they got up, they would open the door and the light was blinding me right in the face. I think my massage therapist saw how annoyed I was and finally closed the curtain and gave me an eye mask. It wasn't just my therapist either, my boyfriends therapist as well got up just as much. So a total of 8 times between the 2 of us. They also switched my therapist in the middle of the massage and they were non stop talking to each other and I was totally taken out of relaxation. I honestly never got to the relaxed state I usually come to these places for. Once I paid, I honestly didn't tip them at first but then the lady had the audacity to say something so I gave her 10 bucks (she still looks offended and made an off handed comment) cause I didn't want to deal with telling them off cause I totally would have but it just wasn't worth the energy. I just told her she is lucky she got that and walked out. I will need to go get another massage somewhere else now as I am more stressed out then I was going in.

Very clean place. Shout out to sooki & Lisa they always gave me and hubs a very good, relaxing and…read morerejuvenating massage all the time. And they always listened and accommodate us with our request, for me they are the top tier in the area, the quality of massage you get here is the best. Every week i am always satisfied & happy with the service they have provided to us.

I gifted a massage session to my mom. It was really easy calling in to make an appointment. I…read morecalled back next day to advise that it was a birthday gift, and they offered aromatherapy for a birthday gift, which was really nice. The only thing I wished is that I could've added extra time, but they said they were fully booked by the time I called back. My mom really enjoyed the 45 minutes massage though, and I hope to give her a treat sometime again in the future. The lobby was pretty and the staff was nice. Plenty of parking. While my mom had the massage, i went next door for a smoothie.

From the owner: Hand and Stone specializes in the very highest quality massage and facial services at affordable…read moreprices. We strive to make the soothing wonder of the massage experience accessible to more people. That turns a "massage or facial" into that rare breed of products and services; an affordable luxury. Now you can soothe your sore, aching, stressed out mind and body as often as you desire. We are open seven days a week with extended hours to help ensure we can meet your demanding schedule. Call our spa today to schedule an appointment.

This place was great! I saw the massage banner on my way home one day and decided to stop by. I got…read morea business card and they said they could do walk ins or appointments. The card is also a visit card, where If you go a certain amount of times you can then redeem for a $50 massage. I had read it differently I thought it was a coupon for a $50 massage. I called around 2pm and they said to come in and they had availability now. I walked in and decided on a combo massage. They lead you to a private room which is great. You can undress to level of comfort and then there is a sheet to cover yourself. They used a combination of oil and lotion I believe. I paid $75 for a 60 min combo and they added the hot stones in for free. Nicole was my masseuse and I would definitely request her again and do a longer massage next time. Parking was easy, lots of spots and safe. They are still new so I think there is still a little kinks to work out. Very nice though. They had some boxes left to unpack and they need to figure out their flow better when someone walks in and they already have someone there. They lost the business of another gentleman that walked in behind me. He was a walk in and I called so I got the spot. I think a sign in kiosk would help they could collect phone numbers and use that for the visit count and once you had x visits you could get a discount. Instead of using the card because no one likes to keep cards in their wallet these days. I also thought the price menu could use some work. They could reprint a fresher looking one and write some descriptions for what each one is. For example the Swedish massage she said was light or medium. The deep tissue is harder. Then combo I was a little unclear? Maybe it's just adding hot stones? They could explain it better.

Didn't know that the arms can carry so much pain. Thank you Spa Luna for the healing experience.read more

I went here with a friend for a couples massage during a midweek spa visit, thinking it would be a…read morerelaxing experience since it was not very busy. I had actually been here a few years ago and remembered it being decent, which is why I suggested it. Unfortunately, this visit was one of the worst massage experiences I have ever had. Before the appointment, we both clearly noted that we wanted strong pressure and listed the areas that needed attention. I specifically mentioned knots in my back and neck, and my friend noted pain and tension in her shoulders and upper back. Despite that, there was almost no pressure during either of our massages. I even asked during the session for more pressure, but I was ignored. The entire experience was uncomfortable. During the hot compress and hot stone portion, one of the therapists kept placing the hot stones directly on the massage bed near me. Because of that, I kept accidentally touching them during the massage, and they were hot enough to burn me. More than once I reacted because it hurt. My friend even asked me if I was okay because she could hear me reacting. At first she thought maybe it was from too much pressure, but I told her it was actually because the hot stones kept burning me where they had been left on the bed. The therapist was aware this was happening and still did not move them or put them somewhere safer. That was not only uncomfortable, it felt careless and unsafe. When it came time for the actual massage, very little oil was used, to the point that it felt rough and uncomfortable on the skin. I asked for more oil more than once and again was ignored. Since it was supposed to be a quiet and relaxing environment, I did not want to make a scene, and I assumed maybe my friend was having a better experience, so I tried to get through it. Afterward, my friend immediately said she also had a bad experience. She mentioned that she usually relaxes enough to fall asleep during massages, but this time she could not because it was so uncomfortable. She also said she barely felt like she received a real massage and that her problem areas were not addressed at all. We both had very specific tension points, and neither of us felt that those areas were worked on in any meaningful way. What made the situation worse was how it was handled at the front desk and by the manager. When I politely explained that neither of us had a good experience, the first response I got was asking whether I was paying for both services together or separately. There was no acknowledgment of the complaint itself. When I asked if there was a manager or owner I could speak with, one of the front desk staff walked away without explaining what was happening, while the other just continued processing payment. When the manager finally came out, her response was dismissive and defensive. Instead of listening, she basically implied that even though I requested strong pressure, the therapist may not have been able to provide it because of my body size and because the therapist was smaller. That was inappropriate and unprofessional. If that was truly the issue, it should have been communicated beforehand instead of giving me a poor service and then explaining it away afterward. I also specifically mentioned the issue with the hot stones burning me and being left on the bed, and that concern was completely ignored as well. That was one of the most upsetting parts of the experience because it was a legitimate safety issue, not just a matter of preference. I also got the impression that the therapists were inexperienced. The manager's attitude only made things worse. She kept focusing on the payment and mentioned that she could have given 10% off, as though that addressed the actual problem. I was never refusing to pay. I simply wanted the business to acknowledge that the service was poor and handle the complaint professionally. Even the refund and recharge process for the discount turned into an awkward and unnecessary ordeal. On top of that, the manager suggested bringing the therapist out to question things directly, which felt confrontational and uncomfortable, especially since we were calm and respectful the entire time. Overall, the massage itself was poor, but the customer service afterward was what really guaranteed I will not return. There are too many good massage places in Houston to spend money somewhere that provides such an uncomfortable experience and then responds with attitude instead of accountability. I would not recommend this place.

I heard from a colleague this was one of the best Thai massage places in the Houston area so I had…read moreto try it. They were a long way from my house, but ended up being well worth it. As other yelpers indicate, you are greeted with tea on your way in and I chose a mimosa on the way out. Then, they give you slippers to walk from the lobby to your room. Mine were way too large and kept coming off down the hallway. The massage I chose lasted 1 hour and the best part of course was when they walk on you since they get a little deeper that way. It's just a completely different feeling than a masseuse using their hands. Overall, customer service was excellent throughout the entire visit from all employees. The interior appeared to be fairly clean as well, as this is a legit massage place.

Friendly nice and pretty good massage make sure to tell them exactly where you have pain or…read moresoreness so they focus on them areas.

Don't waste your time or money! Seek help ELSEWHERE! Massage was bad and atmosphere was cold and…read moredark. It was a miserable time and I'll NEVER go back!

I have been there a few times and the ladies there are very nice and I go in to get a massage to…read morerelax and they are the best massage I've had.So if your needing to just relax I would go there and leave relaxed

:) I really don't know how to describe. Okay Today we just came in for relax time, but can't have…read moreit. So terrible they did so fast but the combination is 60 mins. They do like 40 mins for us. It so ficking hurt, the woman did for me she requires me give her tip at least $10. Also I feel like I don't want to give her a tip because she made my body hurt. In my mind I think I will give her tip $5 but then she said required $10. -.- I just recommendation for u guys don't go to this massage place. My body and my boyfriend body feel really really hurt. I don't want to write this complaint but she made me wrote this complaint for her. I'm sure this massage place gonna lose some customers. Verrrrry sure