As it gets harder to find time to drop off my bike at a bike shop, the convenience of Velofix is…read morefantastic. Depending on what types of service I need I am only without my bike for a couple of hours. Guy is very professional and provides excellent service. I trust his recommendations and his work. I wouldn't take my bike anywhere else! Stew White Rock

Bruce Wenting is knowledge and all about personalized customer service! As far as his shop/store…read moregoes, pretty much anything you require for parts or accessories, Wentings will have it. I've recently become a client of Wentings because I've had a plethora of bad experiences at Cap's in Abbotsford. Bruce is the kind of gent who will give you the straight goods and will deliver on his word. I would recommend Wentings Cycle to any bike enthusiast or novice rider based on the positive attitudes of Bruce and his staff. Thank you Bruce for your outstanding customer service! Stef

Took ,my retro 80's scooter to them in spring of 2021. Was told there was a back order of parts,…read morefine given the pandemic. Checked in every couple of months since they never called. After stopping in was always told, no parts yet, check back. Last time was November December of 2021. Told again, no parts. Stopped in today to check as again, no communication. Owner says he fixed it, tried to reach me, left vm and since he never heard, he just gave away the scooter. Told him there was no missed calls, no VM and I was in a month or so ago with no new news. He said he called and left vm, was very nonchalant, didnt seem to care too much. No missed calls, no VM on my phone. And now no scooter. My son is crushed as he has been waiting to ride this thing for a long time. I would recommend going elsewhere. The lack of communication, lack of getting stuff done and how about just not giving away something that isnt yours?? Go elsewhere for better service, better prices and better people!

I ordered two Kona ebikes from Lenny's at unbeatable prices. Both arrived on time and undamaged…read morealthough one of them did have a faulty Shimano computer display. Lenny's took care of the warranty claim promptly. Five stars because it's easy to be five star when things go perfectly but the real test is how well I was treated when this warranty issue came up. As an avid cyclist with over 50,000 miles riding experience and countless cycle purchases both online and at local bike shops I know when I've been treated well and Lenny's did a great job for me.

Ordered a Garmin watch from this store online because they had a pretty good sale on the item…read moreadvertised. A few day later I got a notification that my order had been cancelled with no explanation so I emailed the company inquiring why my order was cancelled, got no response, inquired again a few days later, got no response, then tried to re-submit the order, but the watch was now around $50 more expensive this time (In hindsight I should've purchased through a different company at this point, but I really try to support small businesses and just needed the order placed and done with because I was in a time crunch). After several days of the shipping tracker showing the order had not yet been fulfilled I sent another email inquiring about the status of the order and also again asking about the prior order that had been cancelled and got no response. I went online and started checking whether this was a real company or a fake company that was scamming me at this point (probably should've done this earlier) and everything showed legit so I emailed AGAIN and finally got a partial response that just said "this order has shipped." That's the whole message. No thank you for contacting us, sorry for the delay, etc, and also it in fact had not shipped and instead did not ship until almost a week later. I sent an additional two emails after this asking about the second question in my email (why my original order with the discount was cancelled) and finally got the response "that discount wasn't supposed to be applied to Garmin products." That's the whole response- no sorry for the delay in responding, sorry for the inconvenience, etc. Very poor customer service and order fulfillment. I recommend avoiding the headache and going through a different business. Maybe they are better in person, but based on other reviews probably not.

Harv has been around for a long time, I used to hang out in his old location in high school, and he…read morestill remembered me by name when I went in almost 20 years later. The best bike shop in the valley his longevity proves it. To the guy leaving one star because of the price of a tune up: nice things cost money. And why are you tuning up a stamped steel Chinese Raleigh? Stop whining.

Harvey (owner) knows how to go the extra mile and personalize his customer service…read more His staff echo his integrity and high level of service also. Amazing and refreshing to deal with these gents. Great selection on accessories and Specialized bikes! Life cycles is my permanent 'go to' bike store for all my cycling needs. Harvey...thank you my friend! You run a great business :)

Great bike shop! Excellent mechanics and very helpful. I have had many modifications done by…read morecrankys and I purchased a mountain bike from them. Great people to deal with.

Arrr, I wandered into Crank's Bike Shop seekin' a trusty steed o' two wheels, and by Blackbeard's…read morebeard, I found meself a vessel worthy o' the seven seas--or at least the bike lanes o' Langley. The crew be friendlier than a parrot with a cracker, an' they know their craft like a shipwright knows his keel. They tuned me old rustbucket till she ran smoother than a mermaid's song on a moonlit tide. Prices be fair, like a split o' treasure after a clean raid, an' they've a trove o' shiny new rides that'll make any landlubber dream o' adventure. If ye be seekin' honest work, fast service, and a crew that treats yer bike like it were the Queen's own galleon, then hoist anchor and set sail fer Crank's! Verdict: - Would plunder again.