We've been using Milan since September of last year, and we couldn't be happier with their service…read more They are always reliable, flexible with scheduling, and the quality of their work is consistently amazing. Martha does such a wonderful job that we also started having her clean my grandmother's apartment on a regular basis as well. It gives our family peace of mind knowing her home is being cared for by someone we trust. Highly recommend Milan and especially Martha for anyone looking for dependable, thorough, and professional cleaning services.

We needed a fairly quick turnaround on a deep cleaning for our house that we were getting ready to…read moreput on the market the following week. Millan's was the first to pick up the phone and were at the house withing a few hours of calling to provide a quote. Upon quoting for the requested cleaning (2400 sq. ft. 2 story home), they said they could start immediately and had the house spotless and smelling fresh within a few hours. The value of service for the quoted price felt like a great deal, thank you for helping prep our home for the market!

Bad service! Do not hire!…read more Irene herself is very nice but a push over at that when it pertains to her workers. I had paid $250 for a deep clean, which included a top to bottom clean. Top to bottom means everything from top to bottom is cleaned, ceiling fans, windows, cabinets, floors, etc. My home is fairly new and we tend to be pretty clean people. The services were needed as my work schedule limits me and I wanted someone whom could help me keep things tidy. I Initially hired her for once a month with the possibility of extending the services. Multiple missed areas. The window jams weren't cleaned filled with spider webs, parts of my furniture in my living room, kids rooms, hall cabinet and my bedroom dresser left with dust. The photo of the rag covered in dust was from me cleaning the missed areas. Irene offered to come back but with my work schedule who wants to be available to allow her to come back. I thought well I'll let it slide, but I'd want a discount or something should I decide to book again. I am very particular with whom I let into my home. I figured I would address my concerns and give her another shot. I didn't really want to find another person and start all over. I addressed the concerns with Irene she agreed to discount the next services. I agreed and I took the day off to be here when they arrived for the next service. I wanted to discuss my concerns in person so that I could understand what they need from me in order to obtain the level of service that one should obtain when hiring a housekeeper. You could tell she didn't want to hear it and said they do they best they can. Um so missing areas is the best you can do?! I thought well let me try to reword what I am saying. Nope, her workers started to make faces, even so that my 9 year old said mommy they were making faces when you were talking. About 5 minutes into the conversation Irene came out of the hall and said her workers didn't feel comfortable to work because they didn't feel they could work to my expectations. Forgive me but is it there job to make that decision or is it the owner of the business? To me a job that's not done correctly should be corrected and if a customer cannot address their concerns doesn't warrant good business to me. I explained this to Irene and she just shrugged her shoulders. Really?!? As they gathered their things I overheard the woman gossiping and making remarks about my mother. My mother typically is the one whom is home due to my work schedule. Totally unprofessional. Word of advice to this company, when you're in this type of business you sign up for customer service whether you like what the customer has to say or not. As many say, the customer is always right! I wasn't yelling at you nor did anyone threaten you, we were simply pointing out what was missed and what I wanted done. Hire workers that know how to work hard and who don't take short cuts. I work hard for my money and I want the job done right, knowing I agreed to pay her more than what other companies charge I was expecting good services, not half ass. Do yourself a favor hire someone who appreciates your business and who will do the job right the first time. Most of all hire someone who has workers who aren't disrespectful.

Irene and her team were wonderful. They were on time, trustworthy and cleaned my house with such…read moredetail! Besides the wonderful smell you could just feel the difference after their cleaning. I'll be calling again! Definitely recommend. Wish I'd called sooner!

I really wanted to like this cleaning service, but unfortunately, they completely missed the mark…read more I hired them expecting a thorough cleaning since it was supposed to be a "deep clean," but what I got felt rushed and incomplete. The floors were still dirty in multiple rooms (walked barefoot to test, -- they must have pushed the dirt around. It's like they barely swept, let alone mopped. They came back a second time to mop the kitchen floors AGAIN, when I mentioned it was STILL dirty. Additionally , they didn't even touch the dresser surfaces in the bedroom, which still had visible marks, I wiped it down, so they must have only dusted. She also left things from the floor that were dusty in my daughter's crib! so I had to wash all of her bedding. I paid for a full service, but now I'm stuck calling another cleaning crew just to fix what should've been done right the first time. Disappointing and frustrating. I wouldn't recommend this service unless they seriously step up their quality and attention to detail.

Alberta did a wonderful job on her first visit. She was thorough, professional, and left my home…read morefeeling fresh and clean. I'm looking forward to working with her again and would definitely recommend her.

I needed a deep cleaning for my home and had requested for several quotes. Neatnook was quick to…read morerespond and provided a reasonable quote so I booked them immediately. The cleaners did an amazing job cleaning the home and it was spotless when they left. They were very punctual and took their time cleaning the house. If you're looking for cleaners I highly recommend them.

This company is the best cleaning company I've ever called. They responded quick and their pricing…read moreis reasonable. I first had them come out to organize my kitchen pantry I had such a huge mess since I'm all day and I just pretty much piled up everything in the pantry. They did such a great job I called them back again so they can help me with the garage cleaning and organizing it including the metal cabinets I have in the garage. I am so happy with their work I will continue to hire them and will refer them to anyone. Don't waste your time looking for other people and checking on quotes to be lower because their quality and the price is perfect. They make sure you're happy and everything's taken care of before taking payment.

Erika was extremely responsive and able to come in person to advise us on our house cleaning…read moreproject. She is punctual, is professional and was able to address all of our concerns for our deep clean with her experience. Would recommend for any type of household cleaning project that you need help with, we definitely recommend.

Prompt, friendly, flexible, and a hard worker. Communicates well. Will definitely hire her again.read more

I used Elisa's Cleaning Services for about a couple of years until recently. Her cleaning ladies…read morewere wonderful, and worked very hard despite breaking a couple of my things twice while they were at our place. Otherwise they always did a great job and we valued their work. Elisa seemed very professional. We paid her consistently, and tipped her cleaning ladies pretty well. I even gave them gifts occasionally to show our appreciation. Sometimes I had to cancel last minute. I have chronic illness and recently had a newborn. I always communicated with Elisa nonetheless, which she seemed good about. I noticed in the last couple of months her communication was declining. I'd ask for a date; she'd respond to me a few days later, then a couple of weeks later, and fill me in when she had cancellations last minute. Last month she stopped responding to me altogether and left me hanging which was unlike her. I had a gathering the following day which my house unfortunately wasn't completely clean as I hoped, since her staff NO SHOWED on me. Tried calling her, and she just never responded. Such a disappointment. Unprofessional and shady on her part. It's a real shame we can't rely on them anymore.

ELISA AND HER TEAM WE ARE LIFESAVER!!…read more I had scheduled a cleaning with someone else the day before I was supposed to move in. The person never showed nor responded to my calls the day before or the day off. I frantically became searching for someone lo Kal to clean that afternoon. Elisa was extremely helpful and got 3 of her wonderful cleaners out within 2 hours. They did a great job. The house needed a good scrub especially in the kitchen and bathroom area. I would highly recommend them!

I used Yelp to get quotes on cleaners for our 3 salon locations in the TriValley. Elite Cleaning…read moreresponded, and we scheduled a walk through for all locations and to give Elite an idea of what our needs were. I met Calvin, and he was friendly, respectful, and understood what help with cleaning salons were needed. He gave us a reasonable quote, and we scheduled the start of our services right away. They knew timing of an empty salon was going to be a challenge, and they made it work. At first we scheduled every other week, but we noticed how helpful it was to have them during that time that we bumped it up to weekly service. The salons are cleaner, and they move chairs and mats to get all the bits of hair that you can imagine getting in to everything. They mop, dust, vacuum, and clean our bathrooms. Calvin is the owner. If there are any concerns or issues he would want to know right away, and will make sure the crew is aware. We have asked to make special adjustments in cleaning, and in their schedule, and he is very responsive. He's been a joy to work with. The Elite crew have taken a huge task off our to-do list. Helping my desk crew focus on our clientele and stylists, with light housekeeping. Making my job easier. Highly recommended!

Calvin and Jordan were the dynamic duo! Calvin was very attentive to the needs of the property…read moremanager and made it happen! They were both knowledgeable about the chemicals and tools being used to clean the house. They were personable and professional. Thanks Calvin and Jordan!

I would love to write a good review for this service, but they didn't show up. The last message I…read morereceived was "OK perfect we have you down for Tuesday, September 26 at 9am." I texted and called this morning when they didn't come, nothing. It is now 12:30 and no response. Luckily I was able to book another company that I can have come this week. There are other reviewers that listed this problem, but I gave them the benefit of the doubt and made sure I was very thorough in the booking. I would mark them as a big UNRELIABLE. 0 stars!!

Christina is unprofessional and rude. I cannot believe the exchange I had with her this morning…read morewhen they didn't show up for a confirmed 10am appointment. After sending multiple messages and asking her about the COVID compliance measures in place, I received no response. At about 10:40, she calls me directly to literally yell at me. When I picked up the phone, she started right away with an accusatory tone, blaming me for not understanding that I needed to wait for her to confirm the appointment - even after I received a message stating that it was confirmed. The message stated confirmed and even provided a button to Add to Calendar. She has an horrible temperament and attitude problem that cannot be fixed by reasoning with her. She yelled so loud I had to hang up the phone. It rattled my nerves. What a disappointment when all I wanted to do was support a small business in this economic climate. I am looking forward to inviting someone into my home who exhibits maturity, kindness, respect, appreciation for their customers and ready to deliver top notch service. I'm sure that there are others out there, just not Royal. And now she says that I harassed her. Please do not make a mistake contacting this business. She even lies in the response saying that I harassed her! Who does this? I wanted to give her business. She is completely unhinged. Please be warned not to contact her. I wasted so much time prepping the house and cleaners for her team. So disappointed.