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    Paraco Gas

    Paraco Gas

    1.7
    (42 reviews)

    Another bad review to add to all these others. I moved to Westchester 4 years ago and kept the…read morecontract with Paraco that the former owners had. Besides the prices being very high, my main complaint is with the service department. I put in a pool heater (which requires a building permit). It was necessary to get two more propane tanks. Paraco did not install them properly and they failed inspection. Because they also took their sweet time with all of this, my building permit expired before I could have this corrected and it cost me another $600 to have it renewed plus $2000 to have another company come in to correct it. I decided to get my service from another company, and now Paraco has not come to pick up their old tanks which are sitting in my front yard for over a month. I find their way of doing business very unprofessional.

    First year after buying a house with this tank already installed and the company already doing…read morebusiness with the previous homeowner I made the mistake to keep them. After the getting the contract and signing the contract for the first year we had some propane delivered. Second year in my state did not get too cold so we did not need or use any. This year has been colder so we had used 35 gallons so far this winter. This is my second source of heat for the house incase my power were to go out. They came and filled up our propane and then we get billed at $6.00 a gallon. When we checked prices is going for $2.75 to $3.25 in our area. But far from $6.00. This company decided to charge us more because we didn't buy propane from them last year so they raised our prices this year. We called them and had a few words to figure out why our price was so high, and they said its because if you don't buy a certain set amount of propane they can double or triple the going rate to make up for the other years. With this terrible business tactic, I decided to drop them instantly and get another company making sure this is the only company going to take advantage of me and my family. And the new company laughed and said they have gained so many new customers this year because of this company. I'm not the only one. So, we called them to have this tank picked up and service canceled. They are charging us 195 to cancel and will come pick up the tank. But they will not disconnect we would have to either do ourselves or have someone else come disconnect. And they offered a company that would come do it. So, what our we paying 195 for. They replied thats to come get the tank. I said well disconnecting is part of coming to pick up the tank. Customer Service 0 out of 5 stars Service 1 out of 5. 1 star because they did never let the tank run empty. But made sure to charge whatever would make them more money even if that meant charging three times the going rate.

    Ferrantino Fuel

    Ferrantino Fuel

    1.0
    (3 reviews)

    I don't like to write 1 star reviews, but these people are unbelievable. They are so nasty - from…read moreMike, the main contact, to the woman at the answering service. I called bc my hot water wasn't working and Mike wouldn't even confirm whether or not someone would come out. He kept telling me "they would do what they could". Which I understand, but that also isn't an answer to a yes or no question. When I called 4 hours later to ask for an update, Mike told me to "sit down and be patient" and then hung up on me. The amount of disrespect and lack of customer service is so uncalled for. I only called twice all day after waiting many hours between calls- I could understand if I was harassing them with a barrage of calls, but this was not the case. No one takes pride in anything these days, but there is no need to be such a jerk. I would use more expletive words, but I don't want my review to be taken down. These people deserve to have the word out about how nasty and disrespectful they are. Shame on them.

    I was having problems getting heat to all floors of my home. I contacted Ferrantino to see if they…read morecould send someone to see if there was an air blockage in any of the radiators. The company sent someone who caused the pipes to make a rattling nose until one of them burst and there was water flooding my basement. It cost me a significant amount of money, the company tried to say the leak existed before the worker caused the damaged. The amount of water raining in my basement after the worker left would have been noticed if the leak had existed before the worker came to my home. To top off the damage caused by the company the company sent me a bill. When I contacted them the day the leak occurred and afterwards I never got a response back. I hope this prevents someone from having damaged caused to their home by a company that will not take responsibility for the poor workmanship of one of their employees and will attempt to bill you for coming to your home and causing damage.

    ABC Energy - electricitysuppliers - Updated August 2026

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