My storage unit was very clean and thry keep up the exterior and interiors well. The prices are…read moregreat for what you get. The staff were very helpful and kind. I highly recommend reaching out to them if you are in need of a storage unit.

The units are reasonably priced and easily accessible. The people in the office are helpful and…read morecourteous. I would recommend Robert's Road Mini Storage. 5

Everything was easy from start to finish. Reserved unit online and paid and signed contract…read more Received access immediately. Purchased a lock from them and it was waiting in my unit as promised. Signed up for auto pay and that was smooth. Only thing that threw me was the huge increase in monthly fee after first 3 months. They did send a post card 30 days prior but still a shock but it just motivated me to tend to my storage quicker and move out All in all, 5 stars because it was just so easy and convenient and Mary the site manager is the kindest person to talk to and deal with!

Headline: WARNING: Dishonest Bait-and-Switch & Rude Management…read more"Avoid this place at all costs. They are not honest. I saw an advertised price for a unit at $50 and spent over an hour on the phone with a representative to confirm it. I even PAID for the unit over the phone and cleared out my old storage space to move in. When I arrived, they refused to honor the $50 price I already paid and tried to force me into a $300 rate instead. When I asked them to give me the unit I had a reservation for, they completely ignored me and tried to send me to a different location miles away. The staff on-site was incredibly rude and unprofessional. When I asked to speak to a district manager to resolve the lie, they refused to help. To make matters worse, it took 3 days just to get my refund back. They lure you in with fake prices, take your money, and then leave you stranded with your belongings and no unit. Save yourself the stress and go to a company with actual integrity."

Friendly & Fast!…read more Kathy & Michael were always very helpful, kind, and informative. I would recommend this location to anyone in the area.

Friendly knowledgeable helpful great to work with. Willing to work with me and make extra…read morearrangements when needed

Avoid this poor excuse for a business! They will ruin your moving experience in the most…read moreinconvenient way possible. Just pay their competitors or deal with Home Depot even (no mileage surcharge with Home Depot!). Absolutely disgusting behavior on behalf of the "manager", Tony and his employee (she was of equally no help). Worst customer service I have ever had from any private entity; they were rude, unrelentingly condescending, and lacked the ability to diffuse the situation and come up with any worthwhile compromise. We made a reservation on 6/15 for a truck. They called at 7:48 AM on 7/1, the morning before the move, to inconveniently tell us that our Grayslake pick-up was changed to Zion and that getting there and bringing it back was now our problem. They tried using a "read the fine print" advisory excuse, but the wording is ambiguous and does not say that they would try forcing me to drive 20+ miles in the opposite direction to get the truck I ordered well ahead of time. First off, when moving to Wisconsin, when would I ever want an additional 30 minute one-way drive?!! I arranged and paid for a Grayslake pick-up 3 weeks in advance, but now, they're telling me last minute that I need to go to a city a ridiculous 20 miles in the other direction. They tried offering excuses, talking about multiple people leaving Illinois, etc. The reality is simple; I, as a customer, should then not have been given the rental option, if inventory would not be available in the manner specified. It's a failure on their end, and I should not be treated so horribly because of their lack of basic inventory management skills. Times can be tough, but they, the multi-million dollar company, are responsible for keeping their end of the deal in a respectful manner. U-haul is an awful company that doesn't deserve a single cent. The one time I asked for their services led to one of the worst customer service experiences of my life. I regret not paying $300+ to never have to deal with them ever again.

READ THE REVIEWS!! They speak volumes. We rented a truck to move our grandmother to assisted…read moreliving. When we returned the truck, the guy said the systems were already shut down and HE would check it in the next day. A few days later we are receiving charges and emails for a HOLE in the truck!!! We did not cause damage whatsoever. We got an email of an accident report that was completed by UHAUL saying an accident happened the day before at 3pm. etc. When we went in the next day to speak with them they had no proof. They didn't even have photos of the truck before we rented it. Seems odd. So we now have multiple charges for this truck. When we filled up the gas tank, the gauge didn't even move. BAD BUSINESS PRACTICES HERE!!!! THEY ARE TAKING YOUR MONEY!!!!

Eric, the manager, is what makes this place work well for me. He has outstanding customer service…read more The place is clean and they if you have a work order to fix something it gets done!

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage, and our…read morefacility at 673 Barron Blvd is no exception. Our Grayslake storage facility offers a large selection of unit sizes with convenient options like climate control, drive-up access, and vehicle storage. Located near Barron Blvd and W Washington St, we're trusted by neighbors in Round Lake Beach, Ingleside, and other surrounding areas. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and simple. Reserve online, give us a call, or stop by the facility today.

We called a few places but when I called and spoke to Dave , I knew this was the place because he…read morewas very informative and there were no surprises. Everything he said that would happen on the phone did and even more. I had questions along the way and Dave literally responded to my texts in less than 5 minutes every time ! Communication and service was stellar. Don't waste your time calling the other guys ..... these guys are true professionals. Our move was flawless thanks to them. Highly highly recommended!

My boyfriend and I finally moved in together. He used PODS which was and still is a nightmare, and…read moreI used Mobile Storage Solutions. My experience was amazing compared to his. From the first call to start the process, Mobile storage Solutions accommodated my flexible schedule and they responded promptly to all questions along the way. Tony is the best, he can maneuver the pod remotely with precision. They make you feel like family. In short if you are looking to use a pod for storage or moving Mobile storage solutions is it!

I had a terrible experience with a national company and needed someone to come in and pick up the…read morepieces of that disaster. A Best Movers exceeded all expectations. Team was considerate, took excellent care of my personal possessions. delivered on time and within budget. I can not say enough good about them.

Jeff and his team were fantastic to work with. They made the process seamless, were friendly and…read moreefficient. His whole crew was very careful with our belongings. They also put our couch and beds together for us which was a huge help. They made the day so much less stressful, and we would highly recommend them.