Bought a Jacuzzi Tub from them (around 7k) 2023. It started leaking about a year in, unfortunately…read morethey had a fire at the store and were closed. I had a repair man out but he couldn't find the leak. so it has leaked for a year or so. Now, it has developed a crack in the shell and is leaking even more. Crafters will not send anyone out to look at it, they want me to submit photos, videos, and proof to manufacturer. I have but they just keep giving me the run around, more hoops to jump through. I wish I never bought this thing in the first place. Probably sell it as is for next to nothing. Essentially no warranty, no support, you are on your own.

I had been searching for a jacuzzi for a long time. Did my research and finally found one at Spa…read moreCrafters. Their sales and installation team are great. I love my jacuzzi and would highly recommend them. Shawn sold me a great tub and threw in a lot of extras without my asking for them. Do your research. Don't bother with 110v jacuzzis as you will have filtration issues. Not worth whatever you will save on the initial purchase. Shawn and Frank were awesome. Really put me at ease throughout the entire process. Tub was delivered, set up and working within three days of purchase. The only delay was the availability of the electrician. However, Kelly (an electrician recommended by Shawn) was worth the wait. He did an excellent job. Awesome company.

Such a great service offered! After receiving our Twilight 240 spa, I too being a new spa owner had…read moremany questions about properly setting up. Ted was incredibly helpful guiding us through the initial steps and using proper chemicals and amount of each. Our initial set-up was a Bulls Eye, water was perfect in all area's. Since that set up, Ted has been super helpful in guiding us with additional questions as we maintain the condition of our water. We are so grateful that we purchased our Master Spa and were connected with Lonestar for our service needs. Buying additional chemical and having it delivered when Lone star is in the area is a SUPER Bonus. Thank you, Lonestar Spa Services, for making spa life a Breeze!

Ted and crew did an amazing job on both sides. this wasn't the cheapest option. in the middle of…read morequotes id gotten, but im super happy i went with them. they are real pros and know their hottub/swimspas inside out. also they are a resource for any future issues. got me all set up with instructions on everything i need to know with many tips to avoid common mistakes. if i were to do another move i wouldn't consider anyone else.

Amazing experience with these guys. It was so quick and easy to work with them. They listened to…read moreall of my requests and did their best to get them done. Will definitely be recommending to my friends if they are interested in building a pool.

Easy 5 out of 5 stars! Aqua Pools is the BEST pool company in town; they definitely stand by their…read moremission statement. Without a doubt, our family made the right decision hiring this company to design/build our pool in our forever home. The staff is EXCEPTIONAL! They understand that for most families, funding a pool is a significant investment and they make sure your pool is their priority. They truly care about their customers, quality-of-work, attention to detail and make every effort to exceed their established reputation for providing the best service/experience.

EXCELLENT! This company have been taking care of my pool and spa for more than 4 years now. This…read morewas my first pool so I was a bit scared but I cannot be happier with the decision of taking care of my pool. The pool cleaning and maintenance is exceptional. I never had to buy any pool robot or any pool products. Every time that something is not working they fixed before even I realize and the few times I need them urgently they responded extremely fast. Would I recommend this company to any family or friend? ABSOLUTELY. This company made my first pool experience easy and wonderful.

Have used Shockwave multiple times for filter maintenance, pump repair, electrical work including a…read morepool light replacement. Iverson's work is very professional and keeps customer informed through the whole process. I couldn't be more pleased with their service. Thank you Iverson.

We had several companies bid on a pool, spa and patio. While each was ok, Josh from Palo Verde…read moreprovided a 3D "flyover" of the design with precise specs and prices. We signed the deal and our entire project was DONE 8 weeks later. The work is fantastic. They did a brilliant job. And our main contact (Paul) literally contacted me on a daily basis with updates.

From the owner: At Creekside Custom Pools, building a pool should be an exciting and seamless experience…read more Established in 2024, our mission is to provide clients with a unique and highly personalized pool-building journey. Serving Boerne, San Antonio, New Braunfels, Dripping Springs, and the surrounding areas, we bring decades of expertise and a passion for design to every project.

The Bearded Pool Guy was great (love the name too!). He came to my place soon after I called,…read moretrained me on using my existing vacuum system (which was what I needed) and was very patient in doing that.

Our former pool service retired, and sold the company, so we scrambled to find a new service. The…read moreBearded Pool Guy came highly recommended, so we decided to hand the maintenance of our pool over to RJ. It has been about six weeks, and we are very pleased. We thought our former company was good, but RJ is better! More thorough in cleaning, more knowledgeable about pools, water quality and equipment. We use our pool a lot, and it has never seemed so crisp and clear.