A while back, I had some dental work done. Unfortunately, there was a mistake with my insurance…read moreand it was billed and paid to the wrong insurance. I contacted the dental office to get this corrected, and they said they couldn't do anything to help me without being asked by the insurance company to return the funds to rebill it. Mind you, the insurance has sent a dozen letters and called them and spoken to them while I was ALSO on the phone, but then they tell me that they can't return the money because they've never talked to them. Oh, and they billed me for flouride that they never put on my teeth. After asking them to remove the charge, they finally did over a month later and rather than returning it to my card, they gave me a statement credit. So unless I go back, I can't get my money back. I will never. ever. go to this location again. I will go out of my way to go somewhere else. I recommend you go somewhere else too. They will charge you for stuff they never did and then "look into it" when you call to complain. Never again.

Who doesn't love going to the dentist!!! Do I have any cavities, will I need a root canal? What are…read moreall of those metal hooks and picks doing here lined up on the table next to my chair? Have I transported back in time somehow, those devices look like something from the Middle Ages! They're not actually going to put those things in my mouth are they? Thankfully, I wasn't the one scheduled for a cleaning/checkup this time. My two kids were overdue, and you can bet your bottom dollar that they weren't happy about it. They were both convinced they had cavities, and were asking me a million questions as we made the drive over to the office. I tried my best to put them at ease, but I could feel their anguish intensify as we pulled into the parking lot. I had never been to this office before (their mother had always taken them), so naturally my curiosity led me to see how my fellow Yelpers had rated the place. There weren't any recent reviews, and as I had predicted, the previous ones were not kind. I notice that doctors in general rarely have positive reviews since no one trusts them, and people love to lash out after being given bad news about their health. Since I was a newbie to this place, I always go by my own personal experience. From the start, everyone working here was super friendly. The receptionist was attentive and we only had to wait about 10 minutes before both kids were called back. This itself was already a miracle to me, as I usually wait over an hour to be seen, so far so good. About 20 minutes went by and my daughters hygienist came back to tell me that she didn't have any cavities and everything looked great! She suggested a sealant for her molars that helps prevent cavities, and let me know it was fully covered by my insurance. I agreed to it, and off she went for about 10 minutes more to finish everything. My son's hygienist came out while my daughter was finishing, and the identical results and advice were given. We were literally in and out of the office in less than 90 minutes, truly amazing. I'm not sure if we just got lucky, or if this is the norm for this place, but I can't say enough about what an incredible experience we had. I will definitely be recommending this office to everyone I know, five stars all the way!

I love this place and I just reminded myself that I missed an appointment yesterday…read more.. They are very professional and it definitely has a wonderful family feel to it that is pretty charming. These folks know what they are doing. Calling now to repent for missing, I know they will forgive me. If I was a kid again I would LOVE this office.. Go, you won't be sorry.

If I could give them negative stars I would! They have been charging my insurance for only going in…read morefor a CONSULTATION!! I've been going to a BETTER orthodontics Dr. Neal Stubbs! They haven't been able to pay him because Busciglio has been getting the insurance! They are fraud and horrible service. I would NEVER recommend this place to anyone! They own my ortho office & insurance company over $600!!!!

I love the orthodontics part of Busciglio Smiles, however the dentistry side needs some work! They…read moreconstantly over schedule and you wait forever to get in and then it takes forever once you're back there. It used to not be this way so I don't know what's changed, but people don't have time to sit around and wait for them because they want to over schedule. The waiting room is full and no where to sit. They really need some better management with the dentistry part of the organization before they end up losing business over it. My daughter and I both come to the orthodontic side and you are in and out. This is now our second visit to the dentistry side where we have been here for numerous hours. It's not a good way to run a business! Last time we were here 1 hour and 40 minutes for a cleaning and this time her appointment was 4 o'clock and I had to walk back in at 4:20 to find out what's going on. I really hate to be that person but it's a little ridiculous as my time is just as important as theirs should be, and I get that things happen or it could be around a holiday, but they should schedule appropriately for that!

This is the absolute worst office in the area. These women in this office are terrible, vain, and…read moreunapologetically selfish with time and resources. Our first visit, they delay everyone who has early morning appointments for a GROUP PHOTO OPP OUTSIDE. They hound you with calls to set up further appointments just to take your kid from you and sit them alone for an hour! I never ONCE saw, spoke to, or was advised by a dentist. I doubt they even have one on staff! I will tell everyone how terrible this place is! Choose a true family dentist!

My family is incredibly grateful for Dr. Jenny, Dr. Mia, and their staff. We called a few minutes…read morebefore closing time because just a few minutes before that our eight-year-old, daughter, who was on a bike, was ran off the road by a motorist. She suffered scrapes, bruising, and needed dental work. Although it was minutes before closing, the office stayed open for us. All the staff remained and helped us as we figured out a way to navigate the process. Dr. Jenny and Dr. Mia went above and beyond. They were instrumental and facilitated getting her the dental care that she needed, outside of their practice. They were on the phone for a significant amount of time calling colleagues, drawing from their own experiences, and developing a path forward for us. They made appointments and referred us to the appropriate specialists. Had I done it on my own, I understand that it would've been a waiting game but instead, we were seen the very next day by two specialists. We are incredibly thankful and so fortunate to be a part of this wonderful practice. My heart is so full with joy to know how passionate they are about our kiddos and that they truly care.

I was a little hesitant about which pediatric dentist to choose for my 17 month toddler's first…read morevisit but the reviews led me to Dr. Jenny Edwards dentistry. It's located right next to the Bundt Cake company and easy to find since it's at the corner. Upon entering, we were greeted by front desk staff who were very friendly and nice. Check in took less than a minute and we were seen within a few minutes and it was a total of 10-15 minutes for the whole visit! Staff was great and the dentist was so helpful and nice. I would highly recommend this dentistry practice and I am taking my toddler here every 6 months for as long as I can. Great place, great staff, and great practices.

Once again another stressless dental visit. Did you know their water is reverse osmosis/ So I don't…read morehave to bring my own water to rinse. I am picky about that sort of thing. Again, oddice is very modern and well appointed, very unique decor that was well thought. Always running on time. Comfy chairs and roomy rooms. Staff are superior and as usual genuinely happy. Dr is always a bundle of good energy with a fun story to share. They remember the details, like what name you prefer. I love that. It was my 4th visit? this year and still impressed. Highly recommend.

My family just left the dental office: my 2yr old & 4yr old toddler had a cleaning. We are new…read moreclients. I stayed back while their Dad took them in. He praised how friendly the staff were and how nice the establishment is...he wants us to all go there now and recommend Dental Theory in the family group chat . 10/10 would recommend.

Today is my second time visiting this office. The first time my daughter was under 3 and i was able…read moreto stay with her. The staff is very nice and gave me tour of the facility and notified me that after 3, the children go alone. Today she got a cleaning and xrays. She was all smiles. Very different experience from when i went to the dentist. They get ipads and stickers. We had to come back for a filling. The dentist and staff were nice and explained the process to me.

LOVED this office! They assist with payment plans and the service provided is AMAZING! Don't let…read morethe scary reviews push you away from a visit here cause you'll be disappointed you did. I think our nurses name was Danielle, she was so kind! My nephew is super afraid of doctors and after the visit was ALL SMILES! I was so surprised and happy to say the least. He was in pretty bad shape and they're being super attentive toward his pain and comfort level it's awesome! Again great visit and service! Thanks ladies!

I'm not sure why there are negative reviews. I went there today for the first time and I think they…read moreare great. Reasonable prices and fantastic staff. I go back in a few weeks and I will review them again.

Allow seniors to have their teeth cleaned, as they have for years, by a hygienist. Now dentist…read morewant seniors to go through deep cleanings that are costly & some insurances do not cover. The deep cleaning should be optional along with regular cleaning.