Staff was very accommodating and friendly. Dr Stubbs thoroughly explained alignment procedure and…read morewhat to expect, easy payment options were also offered by finance department. Overall a very pleasant visit, looking forward to starting with Invisalign treatment

I have not personally met Dr. Stubbs, so I can't speak negatively about him directly. However,…read moreduring the short period of about five months that my son was a patient, most of our interactions were with the staff who handled the tightening and adjustments of his braces, and those ladies were very kind and sweet. My one-star review is solely based on a very unpleasant experience with the office manager who handles billing. Back in October, she and I had a conversation about getting my son back in for treatment due to some unfortunate personal circumstances. She informed me that I could not schedule an appointment unless I made an upfront payment, which I was not comfortable doing at the time. I decided to wait a few months until I was more financially stable. This was especially disappointing because I had previously been told that my other son would need braces about six months from our last visit. Fast forward to January 2026: I called the office with the intention of scheduling both of my sons together--one who had previously been a patient and one who had never been a patient--for orthodontic treatment. Before I was even given the opportunity to explain my plan or discuss any payment options, the office manager immediately brought up my first son's account and refused to schedule either child. She specifically stated, "If you didn't uphold your payments for one son, how can we trust you to pay for the other son's treatment?" She continuously talked over me and did not allow me time to explain my intentions or discuss payment arrangements. She then claimed that I owed over $2,000 for services my son never received and stated that I would need to pay over $400 toward that balance before she would even consider scheduling my other son, who had never been a patient. I expressed that I did not agree with how the office was handling this situation and felt we were being treated unfairly, especially since services were never rendered. This interaction felt more like a money grab than patient care. When I voiced my concerns, she attempted to intimidate me by repeatedly referencing the contract I signed, stating that payment was required whether or not my son attended appointments. She also claimed that all orthodontic offices operate this way, which I know is untrue. My entire family has had braces, and before moving to the Tampa Bay area, my son attended a dental office that never charged for services that were not provided. My advice to anyone considering this office: please read your contract carefully. I never expected to be in a situation where life circumstances would interfere with my ability to bring my son to appointments, but the moment that happened, I was treated poorly and made to feel like a criminal rather than a parent trying to do the right thing for her children. Both of my sons are now patients at a different orthodontic office one that values families, communicates respectfully, and does not penalize patients for services that were never received.

Not only is for a normal checkup, it has an Orthodontist connected to it .Great care for guest. The…read moreexperience could be a bit better kid wise but everything else was amazing

If you are an adult seeking orthodontic treatment, avoid Dr. Abdoney at all cost. You will be…read moretreated like a child or a teenager. I am an adult, I terminated my treatment because I was satisfied with my teeth prior to the designated time frame. Dr. Abdoney was not happy and removed my braces begrudgingly. He was rude and make no attempt to make me feel happy about my treatment. I signed a form terminating treatment only to be subsequently billed for arbitrary charges. My credit card on file was charged without authorization. When I attempted to resolve the issue, they billed my card again. Buyer beware, this office is filled with greed and unethical billing/business practices.

Once again another stressless dental visit. Did you know their water is reverse osmosis/ So I don't…read morehave to bring my own water to rinse. I am picky about that sort of thing. Again, oddice is very modern and well appointed, very unique decor that was well thought. Always running on time. Comfy chairs and roomy rooms. Staff are superior and as usual genuinely happy. Dr is always a bundle of good energy with a fun story to share. They remember the details, like what name you prefer. I love that. It was my 4th visit? this year and still impressed. Highly recommend.

My family just left the dental office: my 2yr old & 4yr old toddler had a cleaning. We are new…read moreclients. I stayed back while their Dad took them in. He praised how friendly the staff were and how nice the establishment is...he wants us to all go there now and recommend Dental Theory in the family group chat . 10/10 would recommend.

Every time I come here it has been such a pleasure. Everyone that I have met has been so…read moreprofessional. No matter how many questions I may have Arlene has never hesitated to take the time to breakdown the information, pricing and explain in detail each option. Big shout out to my hygienist Dani, it's been my third visit but every time she has made it such an amazing experience. Not only does she explain the process, the treatment plan but also takes the time to make me understand why it is relevant while also ensuring me it is up to me if I want to proceed or need to remove an item. Never made me feel pressure to "buy" something or force to say yes. She takes the time to know me as an individual and has shown amazing quality care to the profession. Love coming back every time!

Was not a fan of this place. Was a patient for about two years and did not receive great customer…read moreservice from dental technicians. When getting a cavity filled, the doctor did not tell me at any point he would be injecting a needle into my gum and just did it without saying anything. As an icu nurse of many years, that was very upsetting. You need to explain what you are doing to your patients before doing it. Had a root canal with crown and had pain afterwards for three months and the dentist was very dismissive. I switched dentists. Overall, not a good experience at all.

Love this place! We've been going to Dr. Matt and his staff for over 15 years with all three of our…read morekids, and he has always been incredibly patient and amazing. The staff is just as wonderful! They are friendly, caring, and consistent. You can truly tell it's a well run practice when the staff has been there for so long. My daughter literally asks to go to the dentist, which says everything. Highly recommend this office!

Dr. Matt is the best dentist you'll ever have. I have been using him for 16 years. All of my six…read morechildren love him after moving to Atlanta. One of my number one decisions was not to leave his practice so we drive down every six months for him to take care of my kids teeth.

Tina in reception is awful. The worst ever when it comes to customer service. I had to find a new…read moredentist. I've heard the dentist is very good. The other person in reception is very friendly and accommodating. I drove 35 miles to get there. A lane closure on I-75 caused a delay of 10 minutes. I called 20 minutes before my appointment time to let them know. The receptionist said "thanks, drive safe". As soon as I get there Tina calls and said "we were expecting you 8 minutes ago. We are canceling your appointment. On the other line, another staff member called and said they were awaiting my arrival. I arrive and get a warm greeting from a staff member who proceeds to check me in. Tina interrupts and exclaims "You can't check him in because I just canceled his appointment 2 minutes ago!" Wasted my time. No apology. Just happiness on Tina's face and shock on the other person's. They don't care about people. I'd hate to have billing problem or any other problem.

Cannot say enough good things about Dr Williams the Dentist, and his staff…read more If you were going to set up a five star dentistry office and you planed it out in advance with great care and research, Dr Williams office is what you would get. I also HIGHLY Recommend Kelly the Hygienist, ( teeth cleaning ) she is truly Outstanding! She and Dr Williams will announce on a mathematical scale tooth by tooth exactly how your gum health is. They probe your tooth-gum and read out the reading so they can be recorded in the computer by the assistant. Actual Example for me; 1 is great, 4 is starting to get issues . ( if you have a #5 that's getting real problems) BTW I could feel on my tooth what they were saying was true. When they call out the tooth name and #1 , feels good, normal, then say on a #4 level my tooth / gum are definitely sore there. I have never had this probing / testing before and it gives you a great feeling to know they are so precise and professional. Also Kelly ( the Hygienist ) will guide you Exactly how to care for your teeth and gums to improve them. Success; I went back for 6 week follow up and had improvement ! thanks to the excellent guidance and exact advice from Kelly. Dr Williams and Kelly ( the hygienist ) are the ONLY Dentist and Hygienist I will be using from now on. Now when i go to the Dentist I don't have the scared, dread feeling that I used to have when I went to the dentist ... because I fully Trust Dr Williams and Kelly. PS I almost forget their prices are very very good. Doug

I needed a couple of fillings and a crown. Dr Bart and his staff were very upfront about all…read moreprocedures and prices. I have anxiety issues when it comes to dental visits. I was prescribed a chill pill before my procedures. Dr Bart made sure I was comfortable the whole time. The whole staff here is very friendly and helpful. I had a terrific experience here.

Went there for evaluation and the experience was very similar to a used car dealership with pushy…read morebehavior. The Dentist was knowledgeable but the office staff was unorganized and kept changing the price. After I declined the treatment plan the staff changed their attitude and no longer wanted to deal with me. My spouse also went there for a tooth extraction and was treated poorly when she refused a bone graft.

I was charged a full no-show fee despite calling to cancel the same day, and despite explaining the…read morecircumstances, the office made no effort to respond or show any flexibility. What's most disappointing is not just the fee itself, but the complete lack of communication and customer service. I reached out in good faith asking for consideration, especially given prior issues with my care--specifically, an implant measurement error that required me to take additional time off work for a repeat visit. That inconvenience was on their end, yet no courtesy was extended in return. I ultimately paid the fee in full, but the way this was handled reflects a rigid, transactional approach to patient care rather than one grounded in professionalism or mutual respect. Patients understand policies--but we also expect reasonable communication, accountability, and a willingness to address concerns. Unfortunately, that was not my experience here.

Overall good experience. Had a billing/scheduling issue,…read morebut the office staff resolved it