Issue: septic tank seepage at the cap Service: Replace…read moredistribution box and PVC on both sides Date: 8/15/2024 A call to Cody got a scheduled visit for the following morning. Michael arrived and went to work. He was very friendly and explained all questions I tossed his way. He dug up the area at the end of the tank and found the PVC pipe leading out to be clogged so he probed for the distribution box and called in the team that dug it up. Once that happened they jetted the entrance pipes to the drain field and then replaced the distribution box and PVC pipes. The 2nd crew used the backhoe with great skill and the entire job took about 6-7 hours. If you need any septic repairs done, Absolute Septic really does the job well and are very knowledgeable at it. Highly recommended!

Its the dirty job no one wants to think about, but these guys are total professionals! We have used…read morethem twice and have been pleased with the service. They are very timely and get the job done. The times we called were not emergency situations but they made sure to get us on the schedule as soon as possible which made us feel valued. They were very helpful as well with tips for our septic and products for monthly maintenance. Prices are reasonable for the task at hand and the customer service has been great every time.

My project was a bit tricky and more than several have come to try to connect a new bathroom…read morevanity's plumbing to the wall. This process of selection lasted 4 months! I wish I had found KW Boykin first! They ruled out my best solution for an even better one! The consultation appt. expanded to the repair and in just one day, my project was finished! I can't praise them enough on communication w/courtesy, professionalism , price point, problem solving and knowledge. They did charge a fee, that I was not aware of unfortunately, so I'm glad they were able to preform the work.

Woke up to find we had no running hot water. Despite it being a weekend, Keith got back to me…read morewithin minutes and took quite some time to carefully walk me through troubleshooting, ultimately rebooting our tankless system, and everything has been working since. Several other plumbers didn't even bother to return our calls or check-in, even days later, despite the emergency nature. Will be using Keith for our plumbing needs going forward.

I had an issue with my septic pump--the alarm went off, the breaker was tripped, and water had…read morebacked up into the riser tank. I called Jim after business hours, and to my surprise, he responded within the hour. After asking a few key questions, he pretty much diagnosed the issue over the phone. Even with a full schedule the next day, he still made time to come out in the morning and got right to work. Jim is honest, knowledgeable, and incredibly reliable. He never tried to upsell or push anything unnecessary--just straightforward, professional service. Everything you read about him in the Google reviews is absolutely true. I feel lucky to have found him. With other companies, I easily could've been out a few thousand dollars. Jim fixed everything within a day and made it look effortless. Highly recommended--you won't find anyone better!

Had to call Jim early Saturday on a holiday weekend. He was here within an hour and fixed…read moreeverything quickly and efficiently. I rate Jim AAA+++ He was fantastic and really knows his stuff. He is very reasonable on price and we will definitely call him again for any future issues with out septic.

I called on Monday because I had a HIIIGH water bill. Quick to come out and find my 3-4 gallon per…read moreminute leak. They had it completely replaced by Thursday. Kyle and William were great and communication was clear and easy. Value was there and appreciate the professionalism!

I called for a simple p-trap pipe replacement. I was asked to pay $300 for a Sunday visit. Steep,…read morebut I accepted it. They came out, took a quick look, and then disappeared for 35 minutes. They came back and offered to replace it for different "options" ranging from $1200 to $3000. I'm not exaggerating. This was on top of the $300. I sent them away for scamming me, but I'm still out the $300. The plumber was nice.

After submitting my inquiry on Yelp over the weekend, I was surprised to receive a response from…read morethe company within an hour. I called to set up my appointment, and the customer service rep was friendly and able to schedule me for a date and time that fit perfectly with my availability. They arrived promptly, quickly located my septic tank, and--even after mentioning that this was one of the most "challenging" clogs they'd seen in a while--they still had everything cleared within an hour. My septic system is now working like new! No more slow toilet flushes or gurgling noises from the pipes. I was quoted a reasonable price--nowhere near what it would have cost if my septic system had failed. I highly recommend Dump and Pump Septic!

We had an exceptional experience with Wayne & Tyson today! I've been a homeowner for several years,…read moreand have owned two homes with septic tanks without knowing anything about them or how they work, but I've been in my current home for 2+ years, and knowing I had neighbors with overflow/ backup issues, I figured it was time for a pump. Scheduling was extremely easy and even though I was calling right before a holiday weekend, they got me on the schedule immediately. Their pricing was also very reasonable AND they had a 25% off coupon for new customers. SOLD. Wayne and Tyson showed up earlier than expected, which was wonderful, and got straight to work. I do have an exposed "lid" and (knowing zero about septic) I believed that was where it would be pumped from, but to my dismay they informed me we will needed to locate and dig up the other lid. I'm a woman home alone, panicking thinking "how are we going to find this?" - well, fortunately, experts came with the package! Wayne located my actual lid within 30 seconds of just probing the ground, and Tyson had it dug up within minutes!! The actual pumping process was very quick, and they replaced the lid and filled the hole back in, good as new. These guys are prompt, efficient, professional, and genuinely seemed to care about the service they were providing. I am still no septic expert, but now I know one!

This is the second time NC Green Plumbing and Rooter have come to my rescue. The first time was…read morefor a broken pipe, the second time was for needing to have a new well pump and wire. Both times Justin was friendly, efficient, and very professional with communication. Both times, he went above and beyond -- especially with the well pump issue. Tropical Storm Ophelia didn't stop Justin and his assistant from restoring water to my home in a timely manner. They completed the job in pouring rain and gusty winds, and remained professional and cheerful throughout the process. I am so grateful to them for their service! Whenever I have plumbing problems, NC Green Plumbing & Rooter is my go to.

Don't use this plumber. "Bait-and-Switch" type of company. The owner will give you price for the…read morework then bill you for other items he looked at and diagnosed without providing a price, leaving you thinking it's part of the price given. He will then demand payment and if you don't agree to pay the "Bait-and-Switch" price, he will trespass onto your property and take parts off....Very unethical and should be out of business!!!!!!

I needed a new backflow. Esteban called when he was 20 minutes away. Esteban and Tyler completed…read morethe job in under an hour. Both of them knew what they were doing. They were friendly and efficient.

I had a Kohler faucet in my shower that really leaked. Ben and Mason came out, figured out the…read moreissue, and suggested I contact Kohler to get the part because it should be under warranty. We did so, but Kohler sent the wrong part (not the part that Ben said we needed), which Ben discovered when he came out the second time to fix the faucet. So, we went back to Kohler, convinced them that Ben knew which part was needed. They apologized and promptly sent it, and Ben (and Mason) came out a third time -- it was the right part, and Ben promptly fixed the shower faucet. Big kudos to Ben, for his expertise, kindness, and patience, and to Mason for being his great helper.

Prompt, friendly, efficient and price is reasonable. Will use him in future for sure.read more

So glad we went with Smale Septic! They did an amazing job! He walked me through the issue we were…read morehaving and provided an efficient and affordable solution! Would definitely use him again!