Honest Review of MDI Medical Weight Loss & Aesthetics…read more I recently visited MDI Medical Weight Loss & Aesthetics through a Groupon deal for a VI Peel advertised at $172. The office was clean, and I really appreciated the attention to hygiene. The receptionist stood out--she sanitized the entire reception area while wearing gloves and maintained a friendly, welcoming attitude. I would rate her a 10/10 for professionalism and customer service. Pricing Issues & Customer Experience Unfortunately, my experience with the owner was not as positive. When I arrived, she expressed frustration about the Groupon price, implying that I was taking advantage of her by using the advertised deal. She stated that the regular price for the service was $250 and attempted to charge me $225, despite my showing her the Groupon deal for $172. When I reminded her of the advertised price, she rudely dismissed it, saying it was "too low" and then demanded $175 instead. Although it was only a few dollars more, the principle matters. Maryland law states that merchants must honor their advertised pricing, and a customer shouldn't have to negotiate or feel pressured to pay more than what was listed. For this issue, I would rate the pricing transparency a 0/10--very dissatisfied. Customers should not have to pay extra to avoid a negative interaction, especially for a chemical service that involves their face and skin. The Impact on Customers A business should honor its advertised pricing without making customers feel uncomfortable. The owner openly refused to honor the Groupon price, attempted to charge more, and created an awkward situation over just a few dollars. This approach caused customers to walk out, meaning lost business and a negative experience for those who showed up expecting the listed price. If a business chooses to use Groupon to attract customers, they should not argue or negotiate over the price once people arrive. Instead, they should either honor the deal as advertised or clearly state any additional costs upfront. Pricing inconsistency and confrontation over small amounts create unnecessary frustration and drive away potential repeat customers. Similar Issue With Another Customer Shortly after my interaction, another customer had a similar issue with the provider regarding pricing. The owner did not seem to read the room well, as she continued the dispute in front of other customers. The young lady remained polite but ultimately said she would think about it and asked how to get a refund for the Groupon she had already purchased. This interaction made it clear that my experience wasn't an isolated incident. The owner admitted that she uses Groupon to bring people in but then disputes the price once they arrive. This approach is misleading and can put customers in an uncomfortable position. Additionally, because the reception area lacks privacy, these conversations play out in front of other clients, which isn't ideal. Service & Aftercare As for the service itself, the owner applied the VI Peel well, and I was satisfied with the treatment process. However, she could improve on providing clear, in-person aftercare instructions rather than directing customers to scan a QR code from her living room after the service. A more personal approach in explaining post-treatment care would make a big difference. Final Thoughts & Ratings Receptionist: 10/10 - Professional, friendly, and maintains a clean environment. Service Application: 7/10 - The peel was applied well, but aftercare instructions could be better. Owner's Customer Service: 7/10 - She is clearly intelligent and knowledgeable but needs to work on professionalism, pricing consistency, and customer interactions. Pricing Transparency: 0/10 - Extremely dissatisfied. Pricing inconsistency and confrontation with customers over the advertised price created uncomfortable situations, leading to lost business. Which translates to a two stars out of five stars for this platform

I have tried several different IV infusion clinics and this one seems to have the most potent, high…read morequality infusion. I can feel the results almost immediately and they seem to last for much longer. It has not been the case with all places I've tried. I regularly get the immunity drip and recently started NAD therapy. The clinic is very clean and comfortable. Thelma taps my typically difficult veins like a pro, usually on the first try. If your curious about IV therapy, this is a great place to experience it for the first time. If you have tried and love IV therapy, but haven't tried it at Minute Drip yet -- try it and see if you feel a difference, I suspect you will.

I went in for a consultation only today however the atmosphere was beautiful and peaceful, just…read morelovely. All those that I came into contact with was kind. My interest was help with crows feet and neck area. The person that did my consultation with me was knowledgeable and transparent. I left with enough information to review to make an informative decision. The pricing was reasonable as well as payment plans and there are promotions. I am looking forward to my treatment in the near future.

The staff here is Amazing!! I was impressed from the very beginning. I called to inquire about…read moregetting microblading for my eyebrow which is something that I've always wanted but was very hesitant due to some not so flattering example I've seen over the years...lol... I did not want the "drawn on look" so let's just say I've been taking my time looking around for the right technician. A friend of mine referred me to Hourglass Body Spa. I spoke to Adrian several times prior to booking my actual appointment. I felt at ease and comfortable making the decision after our consultation. She really listen and did not treat me as a client but more like a trusted friend. She booked my appointment with one of her staff members. When I arrived I was greeted by her staff and when I was done I walked away with a very natural look. I am really looking forward to taking advantage of other services they offer.

Great staff, beautiful offices, great service and a wide variety of service. They are attuned to…read moreyour needs.

Staff and doctors are incredibly helpful and efficient with scheduling & services. Love this place!read more

I have been working with CoreLife for over a year and the staff has been kind, until today. I'm…read moreincredibly disappointed by how I was treated and how uncaring they were. I will be looking for a new clinic, and I would suggest others do the same if you want an understanding, helpful clinic to work with. This is the 2nd time I've had to switch NPs because the previous one left, and this has been my experience with the new NP today: 1) They scheduled my appointment with them today as in-person, which would have been ok if they told me when I scheduled it. They did not, and I specifically asked for a remote appointment because I have a broken leg at the moment. 2) I did not get a reminder or confirmation email regarding my appointment, and I only found out it was in-person today when I called asking for a telehealth link. I would have tried to make it in today if I had known it was in-person. 3) When I called in explaining why I couldn't come in due to the accessibility issues I have right now, the office staff member was extremely rude and wouldn't listen to my request. She demanded that I come in due to the new NPs request. I explained that the previous NP never specified that I had to come in to continue taking this prescription and told me I could wait until I was getting around better. 4) What's worse, I'm in the middle of a progressive dosage of weight loss medication and I need a new prescription ASAP to make sure I get my next dose in time. When I asked to speak to the new NP about this, the office staff member said she was with another patient. This was ridiculous, as I called the office during my own appointment! How could I not just speak to the nurse during the time she was supposed to see me? I understand that there are requirements for things like this, but what I don't understand is why my previous NP and the new NP had such different views. I'm extremely frustrated, and I wanted to share my experience with others.

From the owner: A multidisciplinary healthcare company that treats obesity and weight as a medical condition that…read morecan be improved with the appropriate medical care.

Lost 50lbs in 5 months. Dr. Passen is pleasant and relaxed. My friends are asking for…read morerecommendations.

What a waste of time and money. Doctor recommended foods I cannot eat (allergies) and lectured me…read moreon how bad excess weight is for one's health. The recommendation was to go on a diet (like I haven't tried that!). Will not be throwing away anymore money on this quack.

I've been working with NCC for several years now and my experience has been nothing short of…read moreexceptional. I find having the accountability of a professional to keep me on track with my nutrition goals to be super helpful and motivating. During those times when I struggle my nutritionist always has a super positive, glass-half-full, never-give-up attitude that helps me reset my expectations and get my ship back on course. My coach is always on time and reliable and we have developed a great working relationship over the years. If you are reading this and trying to decide whether to try it or not - do it!

I feel that the approach was a one-size fits all which clearly did not work for me. Although my…read moregoal is to lose weight, the "program" I was given was absolutely unsustainable. When there were no results after two weeks, and rounding-error results at week 3, I gave up and decided to go back to my own strategy. I was not contacted for feedback, nor was I offered a refund. I cannot recommend.

This business is unprofessional and appears to be all hard-sell, very off-putting and concerning…read more We were very disappointed with the services provided - or should I say lack of service. First of all ,it was very, very difficult (months) to schedule an appointment because they share all of their equipment among the three different locations. We were finally able to make an appointment, but when we arrived, the machine had not arrived and they expected us to wait AN HOUR for it to get to their location (which we could not do because we had another obligation elsewhere. We had purchased a 10 plan package (and only used the initial one, which is when we purchased the package at their recommendation) and when we requested a refund (with a price penalty - obviously we would not expect the package discount to be applied) of the remaining nine sessions, we were suddenly told that the packages are not refundable. This was certainly not made clear at the initial session and there is nothing in writing in the consent forms. In retrospect, their approach was a very aggressive sell with the primary goal seeming to be to strongly recommend that their clients buy multiple sessions up front, but then they seem to be unable to actually schedule the sessions. We do not recommend using them at all.

From the owner: The SlimLife Health & Wellness Program is customized to help you lose weight quickly and safely…read more The program includes meal plans developed by nutritional specialists and products designed with busy lifestyles in mind. The SlimLife program is customized to your personal weight loss profile, dietary restrictions, body composition and health concerns. Our team of local, experienced professional counselors are dedicated to guiding you through every step of your weight loss journey! Studies have shown that professional support during weight loss leads to lasting changes. If you are looking for a program that combines scientific research and dedicated personal counseling to help you effectively change your eating patterns and gain control of your weight, the SlimLife program was made for you.

I saw Meghan, RN for skin tightening lasers. She used 2 different lasers tailored to my specific…read moreareas of concern after previously loosing 30 lbs. Exilis Ultra 360 and Vanquish ME. Meghan was professional and thorough. This was exactly what I was looking for! I'll continue to share my progress. I have noticeable results on my arms after 1 treatment! I am thrilled!CSpering

I have been to many weight loss centers throughout the Washington Metropolitan Area and while many…read morecenters seem focused on digging into your pockets and getting as much money as they can (without doing much work on your health beyond giving prescriptions with no guidance), that is not the case at Rivas medical Weight Loss. The staff took the time to fully answer all my questions and complete my health screening before getting confirmation that I was comfortable enough to follow through with the program. I even got to meet with one of the doctors for a lengthy consultation where he actually went through each page of the information in my folder and explained how the program could meet my needs and what was safe/unsafe to do while on the program. I look forward to working with the team at Rivas.