My husband forgot his dress clothes when we flew down here for a class so we had to go buy some for…read morehim for the week. Carlos was sooo helpful finding everything he needed and taking the time to help us. Then he steamed his clothes causing himself to get off late!!! He was incredible and we appreciated it so much.

I will never deal with these people again. Nothing but horrible service. They are rude as if they…read moreare doing you a favor for allowing you to be in their store. We had to had them for a tux rental. They didn't even try to measure correctly so it was too big and had to be reordered. Then you must return your order the day after the even even if it is a Sunday, so if you bring it back Monday they charge you a fee. I've had to be in this store multiple times in the last week and they treat you like crap every single time. Sylvia is the only person in here who is helpful and their tailor does an excellent job but the rudeness by everyone else is ridiculous.

Service is in the toilet, I spent over $600 there on Friday, between work boots and FR clothing and…read moreregular clothing, no one to help with anything! It was like back in high school with these kids, in bunches talking amongst themselves, and only helping a few customers! Anyways made to the counter and the young lady was i guess being forced to work there and apparently hates her job! Selection was ok but that was it!

Cavender's in Palms Crossing shopping center is a really cool and impressive western wear and boot…read morestore. Of course, boots are the main feature in my opinion along with all kinds of footwear for work. They have everything from ugly to beautiful, inexpensive to "are-you-kidding-me?", cowhide to exotics, eel, crocodile, snake, furry, woven, argyle, and the list goes on. The two main jeans brands offered here are Wrangler and Cinch, and they have plenty of both. All kinds of western shirts, work shirts, fancy shirts, pearl snap, color block, casual, even T-shirts and polo shirts. If you need a buckle the size if a dinner plate to protect your bellybutton you can find it here along with a wide selection of belts. Cowboy hats are all kinds of other accessories for western wear are here. Prices are overall reasonable and comparable to department stores. While I walk through the store admiring the merchandise, I was welcomed by three of their friendly employees who offered their help. If you want to shop western wear, this would be your place.

This place is so hit or miss! Half the time I go in here, they treat me like a common criminal…read more They follow you around like vultures as if you're about to steal something and run. Being young does not mean that I cannot afford the things in your store! The other half of the time (I'm guessing at the end of each month when commission is getting important) the salespeople are falling over each other trying to get you to buy something. I understand that commission jobs don't have a great base salary, but I just cannot shop comfortably with you breathing down my neck--no matter how helpful you're trying to be! That being said, they have a lot of brand name things everywhere. At times, I feel like some are questionable items (I definitely saw some shoes in the sale rack that did not look to be authentic, but I'm not one to take that risk at that cost) but in general it looks on the level. They are an authorized MontBlanc dealer, though their selection is pretty minimal. They carry major purse brands (though they focused mostly on Juicy Couture) and have plenty of shoes to look at. The men's section is pretty extensive and would be a great place to get a suit. I love the make-up section with all the diversity in brands. In the end, I never have a comfortable shopping experience there. Either I feel like I'm being profiled or I feel guilty because some poor, old lady won't get my commission because I'm rushing to get away from her horrible sales tactic. If you're a name brands whore, these two things would be easy to overlook and get your fix.

I went last weekend for the first time and was so impressed by the customer service. they have an…read moreEXCELLENT selection of denim in both the women's and men's department. They sell handbags, shoes, furs, jewelry, and lots more. It is sort of like a mini department store. They also will hem anything you buy for free while you wait. How nice is that???!!!

Wow-- Don't bother even entering this store if you aren't a…read moreMexican National. We were completely ignored. Mexican customers who entered the store after us were immediately greeted & assisted. But that's actually OK. Since there was no salesperson willing to assist us (some staff were standing away conversing in Spanish--lol, which we completely understood), we were able to evaluate the extremely overpriced merchandise. I know that years ago, this chain was prosecuted for their "bait & switch" tactics. Evidently, they still are overpricing their items, reducing them slightly, & expecting to make sales. Skip this place. Try Men's Wearhouse, across the street. The service is exceptionally good, as is the quality of clothing. And you are welcome with or without a passport.

Went to buy some suits and ended up getting a great deal. I had a great experience! My fiancee and…read moreI were treated very well and the staff were extremely knowledgeable and helpful. I highly recommend this establishment, especially this location. They also have an excellent tailor.

Went shopping at this location and the staff was very helpful...specially the manager, Victor,…read morefirst class customer service...!! Keep it Up....!!

I came to Macy's during a crowded Saturday with the intention of picking something up at the Chanel…read morecounter and making a quick exit to avoid the masses but was enticed to look at some clothes in the Ralph Lauren and Tommy section by the cute tops in the summer sales sections. I had also received some coupons in the mail and thought, "Why not?" I was able to find some good deals on Tommy jeans and some nice Ralph Lauren Polo shirts as well as some blouses for work. As I headed to the check out, I was already thinking, the coupons will probably not go through and I might have to make some of my purchases online. Macy's coupons are a hit or miss because they have so many exclusions and at some counters, a sales associate told me they make sure the coupons don't go trough because all their items are exclusions. As a result, I usually don't bother unless I happen to be there for another reason. I was pleasantly surprised this time when a sales associate named Yolanda Perez helped me figure out how to make the most of my coupons and it turned my good deals into some really great ones. I truly hope Macy's keeps hiring sales associates who are friendly and helpful like Yolanda. Having that help keeps me at the brick and mortar store instead of shopping online. I really want to support RGV business but if I can buy a $50 pair of shoes for $22 on Macy's online, how can I resist? Forget about online shopping, bring your coupons and enjoy the excellent service. As an added plus, there is ample parking, the store is nice and clean, and the Chanel counter kicks butt. Good job Macy's!

Priscilla at the dresses section has awesome customer service and takes time to help me choose the…read moreright outfit. The only reason I come to Macy's at this location is because I know she will take care of me. Thank you Ms.Priscilla

Great place have gone to this location a few times always make you feel like your a very important…read morecustomer to them .never feel rushed and if you need to try 5 pair of anytime till you find what you want they are more then happy to help you find what makes you happy .