Found them to be very professional and knowlegable when it came to products, what is or isn't…read moreneeded and did not force a sale on us if it really wasn't needed. Quick quote, installed and tested to make sure working. However, god forbid something should happen out of hours of business as do they not only not have an answering service, they do not have emergency service and we have now been with out hot water for 48 plus as we did not want to invalidate a warranty by calling someone else. Just really great service....NOT!!!!!!

Used to use Seymour plumbing as my go to for all plumbing needs. However after having a 3,500$…read moreRheem water heater installed 6 years ago, I'm now told that they don't carry that brand and that they are unable to look at a faulty vapor sensor. I feel like I was oversold and underserviced. Had to go to a totally different company who can come in and service the "lemon" (in the words of a Seymour employee) that I was sold by Seymour plumbing. Am very disappointed in this investment.

Our air conditioning went down during the hottest week of the summer. We were told it would be a…read more10-14 day wait when we placed a few calls. Our friend recommended Applewood and said that he had an appointment yesterday afternoon, and wondered if they could also fit us in as we live a few minutes away. My husband called and spoke to Pam, who couldn't have been more helpful. She worked her magic and within two hours, Rob Goossens arrived at our house. Rob was outstanding! Within a few minutes, he had diagnosed the problem. Luckily he had the part we needed and cool air was blowing almost immediately. We received our invoice which was about half the amount we had expected, which pleased us even more. You have a new customer for life and we not hesitate to let our neighbors know of our amazing experience!

Just purchased a new air conditioner and got it installed on Friday and they were fantastic. Very…read moreprofessional, worked quickly and efficiently. Could not be happier and I would stronger recommend them if you need any service they offer.

I called Border to replace a blown water tank. Their estimator Mike was onsite in hours and he…read morearranged everything from that point. Warranty, tank pick up, install, city inspection and Fortis rebate process was all taken care of. They had it replaced and working the next day and it could've been done the same day if Rheem warranty support were open later..(eastern hours). Great service. Thanks Border!!

Our furnace stopped working in -10 degree weather. Called Border and they were able to send someone…read moresame day. Rob Halford arrived on time and analyzed the situation efficiently. He was very personable and explained everything about the problem and the furnace in general. Problem was easily solved and the cost was very fair. Thanks again Rob.

I needed a water heater replaced and Flows-Right Plumbing Ltd. technicians came to my rescue. I…read morecan honestly say they were very helpful, prompt, knowledgeable, and made sure everything was working perfectly before leaving. I would honestly recommend them to anyone needing plumbing repairs. Penny Hallberg.

september 2025 - I had an emergency call from my tenant for various issues in the house. Lukas…read moreresponded immediately , was on site with in an hour, diagnosed the issue and also made very important suggestions for remediation to avoid further future disasters. He also had to deal with a less than ideal tenant and their lack of hygiene ..... Everythung was clearly communicated, pricing was explained and billed accordingly. I will continue to use Flows Right for all my plumbing requirements .

My entire HVAC system died on a Friday of a long weekend, not only did they answer the phone, they…read more"stopped by" on the way to another job, made an assessment and then squeezed me in a few days later. I am not normally "a leave a review" kind of person, but these guys were soooo amazing that I wanted to make sure to give them a shout out.

From the owner: Battling against BC's erratic weather can be challenging without reliable plumbing and HVAC systems…read moreat home. When things go wrong, your comfort suffers. That is when EcoFlow Plumbing & Heating Inc. steps in. With our expertise in installing and replacing heat pumps, boilers, AC, and mini split heat pumps, from Vernon to Salmon Arm, we are your shield against discomfort, no matter the season!

Do not hire. They started out as a good company, quality work, quality service and I use to…read morepromote them, but now it is up sell, profit and not so great quality. The last time they came at my house was in the winter the tech spent most (about a half hour) of his time trying to sell me on products before he decided to get the furnace running again. My neighbour paid a lot for her furnace and the add ons and the soda ash compartment connection, that they did, failed and they wanted $149 just to show up at the door. They started as customer service orientated and when they got popular, like everything else, greed came first and customer caring second. You can tell by the low rating all caring beyond the money is now secondary.

Installed a 60 000$ new furnace / AC system in summer 2024…read more Received 160$ consulting fee in October 2024. They did a mistake and cancelled it. City Inspector inspector came twice and informs me that the furnace is not running to code. Tried my best to explain it to them and asked them to call the city inspector. They send me a consulting fee of 168$. They inform me that they charge consulting fees to review concerns of the city inspector. I paid the 168$.

Don't waste your time or money with this business. Very unprofessional and unreliable. Sloppy and…read morelengthy install. If you have a warranty issue don't count on them to fix it. Just a lot of excuses why they can't make it.

From the owner: We’re not just HVAC. We’re not just plumbing. We’re a fully licensed, full-scope team that handles…read moreplumbing, heating, cooling, and electrical — all under one roof. That means one trusted company, one phone call, and complete peace of mind.