Our air conditioning went down during the hottest week of the summer. We were told it would be a…read more10-14 day wait when we placed a few calls. Our friend recommended Applewood and said that he had an appointment yesterday afternoon, and wondered if they could also fit us in as we live a few minutes away. My husband called and spoke to Pam, who couldn't have been more helpful. She worked her magic and within two hours, Rob Goossens arrived at our house. Rob was outstanding! Within a few minutes, he had diagnosed the problem. Luckily he had the part we needed and cool air was blowing almost immediately. We received our invoice which was about half the amount we had expected, which pleased us even more. You have a new customer for life and we not hesitate to let our neighbors know of our amazing experience!

Just purchased a new air conditioner and got it installed on Friday and they were fantastic. Very…read moreprofessional, worked quickly and efficiently. Could not be happier and I would stronger recommend them if you need any service they offer.

My entire HVAC system died on a Friday of a long weekend, not only did they answer the phone, they…read more"stopped by" on the way to another job, made an assessment and then squeezed me in a few days later. I am not normally "a leave a review" kind of person, but these guys were soooo amazing that I wanted to make sure to give them a shout out.

From the owner: Battling against BC's erratic weather can be challenging without reliable plumbing and HVAC systems…read moreat home. When things go wrong, your comfort suffers. That is when EcoFlow Plumbing & Heating Inc. steps in. With our expertise in installing and replacing heat pumps, boilers, AC, and mini split heat pumps, from Vernon to Salmon Arm, we are your shield against discomfort, no matter the season!

Do not hire. They started out as a good company, quality work, quality service and I use to…read morepromote them, but now it is up sell, profit and not so great quality. The last time they came at my house was in the winter the tech spent most (about a half hour) of his time trying to sell me on products before he decided to get the furnace running again. My neighbour paid a lot for her furnace and the add ons and the soda ash compartment connection, that they did, failed and they wanted $149 just to show up at the door. They started as customer service orientated and when they got popular, like everything else, greed came first and customer caring second. You can tell by the low rating all caring beyond the money is now secondary.

Installed a 60 000$ new furnace / AC system in summer 2024…read more Received 160$ consulting fee in October 2024. They did a mistake and cancelled it. City Inspector inspector came twice and informs me that the furnace is not running to code. Tried my best to explain it to them and asked them to call the city inspector. They send me a consulting fee of 168$. They inform me that they charge consulting fees to review concerns of the city inspector. I paid the 168$.

thorough, listen and advise, professional workmen, gentlemen, polite…read more will hire them as long as I live.... I also appreciate a yearly service call, do you need this, possibly not but my furnace has been healthy for a veryyyyy long time,

Had my furnace and air conditioner serviced - the service was thorough , professional and the techs…read morewere friendly. booking, scheduling, and service all showed excellent customer service and pride in the job. Will definitely use again!

I had an old furnace/humidifier removed and replace with new furnace/heat pump. I asked for…read morespecifications for the new equipment and never received them. They left the old condensate drain open in my mechanical room (sewer gas venting into my house), the disconnect switch location for heat pump does not meet electrical code requirements and i have a buzzing vibration noise when my furnace fan runs. For the money I would expect more. Was pressured to act now or miss out on rebates (was told "last day today") rebates are still available. No after install follow up, not even a "thanks for your money succa" email. Meh.

Worst service I've ever had from this company. They came to fix a plumbing problem twice and…read moreactually worked on the wrong part of the problem. The manager contacted us and said he'd review it and provide at least a partial refund. Never heard back from him. Avoid this company

Terrible company do terrible job，they teardown my Trane 36000btu unit and cut all the connector on…read morethe indoor unit，they also release most if the refrigerant，that cost me a lot to repair and install the unit！ Very terrible company with idiot technician！Also they change their company name to customair！

Over the weekend our AC went down. We called around to a couple businesses and all of them were…read morevery busy. When I went down the list and got to these guys, they were able to come on a Saturday night (The guy on call apparently lives near us!) He was professional and saw that the unit was frozen up. Apparently we turned it too low and over the night just killed the system. Thank you very much you guys!

dealt with this company when old man fox was in the drivers seat, enter junior then enter another…read morebuy in guy. prices went up, service went down but like the loyal fool i was went with them, 30 years they were my go to guys. i needed to hire someone else to fix the problem they created with my heating system, they came back to fix it and made it worse. and get this, i tried posting my negative comment on facebook, they wouldn't allow me.

took advantage of my elder parents - charging 4-6 grand more than a new air con/heater would cost…read more came to 'fix' the buzzing a year later. they couldn't. unanswered ph. calls - I have read dozens of scams they have committed. they are the WORST - stay away. they should be jailed. crooks. we are in Vernon BC, don't know why it says california...