The worst HVAC company I have ever seen! No management at…read moreall!!! I got the 2 maintenance agreement and in the both they reschedule my appointments 3 times. Miscommunications in the company is obvious. Their technicians don't have enough knowledge in their work. They just want to wrap up everything without solving the problem. Don't trust them and waste your money! Not recommended at all.

Matt and his team are more than awesome. Had my AC looked at. The tech was here pretty much all…read moreday. He explained things to me when I had questions in a way that I could understand. The tech today(don't remember his name) was also very friendly. Just Love this company. Been using Premium comfort for well over 8 years. They are the best!!!!!

I have dealt with Kettle Valley many times for different properties I have…read more I have never had an issue and find them incredible efficient in their service They have always responded quickly and with kindness and helpful suggestions Eric is pleasant and always there to answer any questions I have had I would 100% recommend them for all your duct cleaning needs Thank you to you and Margret for all you have done for me, and look forward to working with you again in the future Truly helpful and kind couple Kelly

Awful customer service. I do not recommend! While having our…read moreducts cleaned before a new furnace was being installed at the end of July there was damage done to 2 return air grilles & a floor vent, which I advised them of right away. Eric was apologetic & at the time offered to compensate me for the damage by either replacing them or reimbursing me for them. I chose to pick them up myself & advised him I would. It turns out I could not find the right size to replace one of the damaged grilles so I had to let them off the hook for it. They offered to get replacement grilles in mid-September so I sent the measurements I needed..... & that was the last time I heard from Eric. I did manage to get the replacements & have emailed receipts a couple of times now (we dealt with 2 floods in our basement this summer, so it took me a little longer than expected to replace them) I have not yet received a response to any of the emails I have sent in the last 3 months nor have I received the reimbursement that they offered to me when the damage occurred. Very poor customer service - if they were not prepared to reimburse me for the damage that they caused - they should not have suggested it!

Our air conditioning went down during the hottest week of the summer. We were told it would be a…read more10-14 day wait when we placed a few calls. Our friend recommended Applewood and said that he had an appointment yesterday afternoon, and wondered if they could also fit us in as we live a few minutes away. My husband called and spoke to Pam, who couldn't have been more helpful. She worked her magic and within two hours, Rob Goossens arrived at our house. Rob was outstanding! Within a few minutes, he had diagnosed the problem. Luckily he had the part we needed and cool air was blowing almost immediately. We received our invoice which was about half the amount we had expected, which pleased us even more. You have a new customer for life and we not hesitate to let our neighbors know of our amazing experience!

Just purchased a new air conditioner and got it installed on Friday and they were fantastic. Very…read moreprofessional, worked quickly and efficiently. Could not be happier and I would stronger recommend them if you need any service they offer.

Fast friendly service, and fair pricing. During our recent -30 degree weather our shower "P trap"…read morefroze up, and the shower wouldn't drain!! "Many" was able to correct problem & make suggestions to prevent the problem from reoccurring. Very happy customer!

We had Vernon Air Conditioning install a new furnace and heat pump for us recently. Jake came out…read moreto look at our house and review what was needed. He spent lots of time with us discussing air conditioner vs heat pump. He spent time checking our house and then within a day he had a great carefully laid out quote with a couple of options for us. They were able to come and do the installation a week late. The install guys were incredible. They were on time to do the work. They laid out tarps to protect our home anytime they did work inside. They cleaned up after all was done and generally did a remarkable job. We will be recommending Vernon Air conditioning to anyone and everyone who needs any work done in regard to furnaces, heat pump/air conditioner or any other plumbing and electrical work. Fabulous company. Doug and Laureen

Our furnace needed replacing so we phoned Vernon Air Conditioning on a Monday morning. They were…read moreout that morning, gave us an online quote for a new furnace, and were back the next day to install. They even registered the warranty on the furnace for us. We were amazed at the speed and the level of service from this professional team and would highly recommend them. We will definitely be using them for any of our future needs.

Nathan T. helped us today with a frozen main drain in our house in Kelowna. He was very friendly,…read moreprofessional and solved our problem. Thanks for your great attitude Nathan and all the hard work.

We had a problem with our hot water tank pilot light not staying on and with a house full of guests…read morewe need hot water for the weekend. We call several plumbing contractors to only get a message mail box. We finally called Roto-Rooter and a live person answered the phone. Dana was very helpful and had a technician out to our home. He offered us a couple of option to get us up and running again. Kodie let us know that the tank was 18 years old and the repair option just didn't make sense. We gave him the go ahead and 3 hrs later we had hot water and a new hot water tank. The next day two other plumbers call to come have a look, we had to tell them the job was already done. Thanks again Dana and Kodie! Edna Schmidt

I hired Okanagan Bath in august 2016 to do a tile wall surround and floor, as well as a new tub and…read moresome minor drywall repairs and painting. I did not know any contractors and took a chance on Okanagan Bath. I am happy I did. Scott came to my house on time, and had a work trailer with all the things he needed, and completed the job on time and on budget. The professionalism in the final result really showed. I will use Okanagan Bath again if I have another project, and I would also recomend them to my friends. Roger Rutlage, Kelowna BC

I recently contracted Okanagan Bath to replace an old tub/shower enclosure in my older mobile home…read more(not an easy job due to all the weird measurements and uneven floor), and am very happy with the finished product. I have no hesitation in recommending Scott and Okanagan Bath to anyone needing renovations or new constructions. Scott was very helpful from our first meeting; he listened to my plans/ideas with respect and expertise and was able to create a fair estimate within that first day. During the renovation itself, everything was done with the skill, energy, and cleanliness of a true professional who takes pride in the work. At the end of first day, the work area was likely even cleaner than when he arrived in the morning! The project was completed on time and on budget. And it is easy to see the high quality of both the materials and workmanship of Okanagan Bath. I will be calling Okanagan Bath again to complete another project I have for my home as they have earned both my business and admiration.