I have dealt with Kettle Valley many times for different properties I have…read more I have never had an issue and find them incredible efficient in their service They have always responded quickly and with kindness and helpful suggestions Eric is pleasant and always there to answer any questions I have had I would 100% recommend them for all your duct cleaning needs Thank you to you and Margret for all you have done for me, and look forward to working with you again in the future Truly helpful and kind couple Kelly

Awful customer service. I do not recommend! While having our…read moreducts cleaned before a new furnace was being installed at the end of July there was damage done to 2 return air grilles & a floor vent, which I advised them of right away. Eric was apologetic & at the time offered to compensate me for the damage by either replacing them or reimbursing me for them. I chose to pick them up myself & advised him I would. It turns out I could not find the right size to replace one of the damaged grilles so I had to let them off the hook for it. They offered to get replacement grilles in mid-September so I sent the measurements I needed..... & that was the last time I heard from Eric. I did manage to get the replacements & have emailed receipts a couple of times now (we dealt with 2 floods in our basement this summer, so it took me a little longer than expected to replace them) I have not yet received a response to any of the emails I have sent in the last 3 months nor have I received the reimbursement that they offered to me when the damage occurred. Very poor customer service - if they were not prepared to reimburse me for the damage that they caused - they should not have suggested it!

I have worked with various companies for repairs and home renovation however KC's contracting has…read morebeen one of the most exceptional ; friendly, approachable, hard-working, and clean. I wouldn't hesitate to recommend them to anyone who needed to get work done. They did the job quickly, efficiently, and provided a competitive cost.

I hired Okanagan Bath in august 2016 to do a tile wall surround and floor, as well as a new tub and…read moresome minor drywall repairs and painting. I did not know any contractors and took a chance on Okanagan Bath. I am happy I did. Scott came to my house on time, and had a work trailer with all the things he needed, and completed the job on time and on budget. The professionalism in the final result really showed. I will use Okanagan Bath again if I have another project, and I would also recomend them to my friends. Roger Rutlage, Kelowna BC

I recently contracted Okanagan Bath to replace an old tub/shower enclosure in my older mobile home…read more(not an easy job due to all the weird measurements and uneven floor), and am very happy with the finished product. I have no hesitation in recommending Scott and Okanagan Bath to anyone needing renovations or new constructions. Scott was very helpful from our first meeting; he listened to my plans/ideas with respect and expertise and was able to create a fair estimate within that first day. During the renovation itself, everything was done with the skill, energy, and cleanliness of a true professional who takes pride in the work. At the end of first day, the work area was likely even cleaner than when he arrived in the morning! The project was completed on time and on budget. And it is easy to see the high quality of both the materials and workmanship of Okanagan Bath. I will be calling Okanagan Bath again to complete another project I have for my home as they have earned both my business and admiration.

On Boxing Day 2022 our hot water tank and boiler system decided to quit, spring a leak and flood…read moreour basement. I called APH Mechanical as they advertise 24 hour emergency service. Andrew was quick to reply and offer us a replacement system for $10,900. My brother in law is a plumber in the interior and he advised that the quote was probably $2,500 +/- overpriced, but we were in a pinch and it was the holidays. I agreed to move ahead with the overpriced install as we had a tenant moving in in 5 days. Sadly, this is where everything went further down hill. Upon installation, the hot water tank did not work. He had to get a new mother board for it (I believe now he probably sold us a used, or refurbished model). Andrew spent a week at our home every day trying to figure out the wiring and piping so the unit would actually work; I'm confident that he just rigged something together so he could get out of there and it would eventually fail, which is exactly what happened, despite the fact that he guaranteed me he installs tons of these IBC units and they are a bulletproof system. In May, we started getting more errors (F002 and F011) and the tank system would shut off. I tried reaching out to Andrew as he told me there was a 1 year warranty on the install, but he was a ghost and did not reply. It is now November, and the tank shuts down and has error codes on it every day. I have tried texting, emailing and leaving voicemails and only recently did he reply to my email saying he is on vacation until next year and I would have to take it up with someone else. So, since May I have been trying to reach him, but no answer and now he is conveniently on vacation until the warranty period that he told me about is over? In his email stating he was away for another 2 months, he said I most likely need an additional unit for the tank, which retail is $1,500, plus re-piping and labor, so easily looking at another $3,000. So all in all, $14,000 for a hot water tank ? His quote clearly stated it was a complete system, and the top of the line tank that could handle anything, and now it's not adequate to even run my kids a bath? I'm stuck with an $11,000 system that is 10 months old that doesn't work and apparently requires more work to do simple tasks like bath and run the dishwasher. The guy is a crook, his prices are through the roof, he is a liar and he ghosts people when issues arise (another guy posted this recently too). All he cares about is getting your money and getting out of there. He literally told me that he was "rich" and only does this job because he enjoys it. Who says that, especially to a client that you just took to the cleaners? Please do not hire the one man grease show that is APH Mechanical.

Andrew and APH are awesome! They did a hot water tank and rough in and finishing for a bathroom and…read morekitchen reno and it was great. I would totally recommend these guys. They do great work for fair prices and are super responsive.

I'm a perfectionist and based on Adam's (the plumber) workmanship, we'll definitely be calling…read moreBree-Link Plumbing and Heating for any future plumbing work. The customer service was also great. I received a prompt response to my request for a quote, next day service, and excellent workmanship - all for a very reasonable price. I have already recommended Bree-Link to a family member in Kelowna and will continue to recommend them to my neighbors and co-workers in Kelowna, other family members in Vernon, and friends throughout the Central Okanagan. What a pleasant surprise to find an honest, reliable, and reasonably priced plumbing company working in Kelowna! Amazing!

Fast friendly service, and fair pricing. During our recent -30 degree weather our shower "P trap"…read morefroze up, and the shower wouldn't drain!! "Many" was able to correct problem & make suggestions to prevent the problem from reoccurring. Very happy customer!

Al remembered how old our air conditioner was and how to repair it would cost $3k when it went. He…read morelet us know about rebates Fortis was offering and we took advantage by getting a whole new heat pump and furnace system. fortis was slow, but we received the rebate and are enjoying our quiet, efficient system. Thank you Hao Goodair!

Worst handyman I've ever had in my house. Charged me $730 for furnace repair but it still didn't…read morework. Said he'd come back next day but didn't show. No call, either. Called him again. Wouldn't pick up. Didn't answer my e-mails. After a week without heat, I finally had to hire someone else. That service technician told me the first guy didn't even install a new thermocouple that should have been changed at the same time. He also said I probably made the worst choice from the Yellow Pages. Worst technician ever.