We have been patients here for over 10 years and never had an issue. Dr Hurtte is excellent, and…read moreall the hygienists we have had have been great. We have gone through many office changes and never had an insurance issue or procedure issue until now. With a mishap with nitrous being given for a procedure when we signed for it NOT to be used because it makes my daughter sick and the office manager's unprofessional treatment with an insurance issue, we are done. I cannot trust that we will not have any further problems with insurance filing. She indicated that their providing insurance information is a courtesy, not part of their job. So when scheduling an appointment, it is my job to know when we can schedule to be covered, since it's our insurance, it's our job to know what's covered and how to schedule. This was all over a cleaning appointment for my daughter, which was two weeks too early for coverage. However, all they had to do was resubmit to insurance, as I asked for. Plus, when we schedule, we always ask to schedule when we are available according to insurance coverage. After calling to see ow to get this taken care of with the insurance, the office manager insisted I pay and asked 8 times during our phone call how I'd like to pay for the cleaning. She sent us text messages with a payment link, and then she put our accounts for the whole family under review so we could not make any appointment changes. When I called my insurance and asked why it wasn't paid, they said the office could ask for a resubmission or clarification. Also, they asked for codes I had no idea about. Since the office manager would not call and do a resubmission, I contacted our company's insurance agent for help. The insurance issued payment a week after this call with the office manager. Never in all my life have we ever been treated so rudely by an office/insurance person at any doctor's office.

Dr. Eric has lots of experience even though he looks very young. He would answer any questions, is…read morevery good, sweet and playful with kids. One of my girls is always afraid of the dentist. This time she was fine and happy that she is missing a lot of her baby teeth. :) In my prior visits with other dentist you can get a few staff that is really good and the Dr. Is just ok. Straight to the point, the dental work would be so so, no jokes, no nothing. I don't like doctors at all!, I get really nervious and I need to laugh to relax a little. Boardwalk Family Dental have the whole package, latest technology, great service, fun and loving people!!! Everyone knows what they are doing, are very kind and have patience with my girls. Love the sense of humor!!!! When it was my turn to see the Dr. and the staff I didn't have to explain any of my jokes, so thats a plus! :) The only bad thing for me, is the distance. I wish the location could be closer. Other than that is GREAT! Love everyone in that office.

I just wanted to share my experience I have had at Advanced Dentistry. I always wait awhile to…read moreactually get a true concept of a business and their values and service before making a review. So, I have been going to Advanced Dentistry for almost 5 years now. Their location is about 45 min away from us but I had done some crucial homework when I was looking for doctors or dentists etc. And it is worth the drive! I became a patient when Dr. Ohmes was there but he has retired since and Dr. Cusumano and Dr. Dwyer. Have taken over the Business. I have to say I am very pleased with the quality of kindness, education and care the whole staff has for you. They are even awesome when it comes to kids! Whether it has been my newborn crying because they are hungry or wanting to run around they stop and take the time to understand and respect that life happens. The front staff love the babies!! :) From the friendly staff up front to the dental hygienists and to the doctors, you can tell they have a great foundation as a team and love their job. That matters to me because they are focused on YOU and not drama. You are like family to them, you feel that once you walk in the lobby. If you fear the dentist I have to say this may be your jam! Kindness, patience and understanding are what are needed to help many who have a fear of the dentist. They are all those things and more. They explain and educate you on your needs. Here you can expect the truth and what things will cost if it's outside of your insurance. No hidden agenda or greed. Just a professional and kind place to be to better your oral health. So, what are you waiting for?! Check them out! And tell them Amber sent ya! ;)

After hearing advertisement for better sleep, I went to Dr. Ohmes for an alternative to a c-pap…read moremachine for sleep apnea. Dr. Ohmes and his staff have been amazing in resolving my issues. Kristy and Stephanie have been amazing in working through the challenges of insurance coverage. More importantly, they provide great patient care, from taking the time to explain the cause of the disorder to the steps of resolution. Their state of the art equipment far exceeds the resources others have in coming to better sleep.

I'm incredibly disappointed with the experience we had with Dr. Scott Drooger. My wife went in for…read morea simple tooth extraction and requested a quote for a bone graft to aid in healing. After receiving a quote of over $1,000 for the bone graft--significantly more than the cost of the same procedure she received last year at her regular dentist for about a third of the price--we were understandably confused. We asked to speak with Dr. Drooger to better understand why the price was so inflated. When he entered the room, his demeanor was nothing short of unprofessional. His first words were, "Yeah?"--hardly a welcoming or respectful way to address a patient's concerns. When I introduced myself as her husband and tried to ask for a detailed explanation of the costs and the procedure, his only response was, "It costs this much because I went to school for 16 years." That was the extent of his explanation--no insight into the procedure, no breakdown of the charges, just a rude and dismissive attitude. We were left in disbelief at how we were treated. He didn't explain any of the procedure codes or why this bone graft was priced so much higher than the one my wife had received previously. Instead, he rushed out of the room without providing any further clarification, leaving us feeling dismissed and disrespected. After the encounter, we expressed our dissatisfaction with his behavior, but unfortunately, the damage had already been done. Although his dental assistant tried to answer our questions, the lack of professionalism and medical explanation left us with no confidence in proceeding with the surgery. We ultimately decided to leave and not go through with the procedure. The worst part is, that I would have probably paid for the overpriced bone graft had we been treated with basic dignity. My wife and I both took time off work for this appointment, only to be met with poor customer service and an unwillingness to address our concerns. We will not be returning and cannot recommend Dr. Drooger to anyone seeking quality care and professionalism. I would strongly recommend anyone considering dental work with Dr. Drooger to do additional research. From what I've gathered, this seems to be a common issue, and many others have had similar negative experiences. It's truly shocking that a doctor would respond this way to a patient simply asking questions about a procedure. Based on his unprofessional bedside manner, I can't imagine he provides quality medical care.

I started a long process with Dr. Urbanek two years ago involving multiple surgeries. Is his office…read morecheap? Not even a little bit. BUT I have 100% confidence in his treatment plan. He is thorough, answers as many questions as I can throw at him, gracefully handles my MAJOR dental anxiety without judgement, and his staff are amazing. If you're looking for budget work done quickly, look elsewhere. But if you are looking for someone who does not cut corners (and who wants that with your health?), is up front with payments and treatment plan, and just generally makes a painful and anxiety-inducing situation easier than I highly recommend. His surgical skills and expertise on cutting edge practices are exemplary. 10/10

Very friendly staff. Professional and attentive. Relatively easy to schedule an appointment and…read morethey remind you seven ways from Sunday to ensure that you will not miss what you schedule. The office is easy to find, no issues with parking and Dr. Bennett (current and past) seem to have a real customer focus. Nobody likes going to the dentist but they do their level best to keep it from sucking.

This dental practice must have recently been bought by another dentist because when I arrived the…read morename on the door was Rasmi Paturu, DMD. The front office staff and hygienist were wonderful and I would go back there if I could just get the hygienist to do my cleaning without seeing the dentist. Dr. Paturu is difficult to understand, not friendly, and did not exert any effort to form a working relationship with me as a patient. She also recommended that I have multiple crowns put on teeth which are NOT causing me any problems so I was immediately suspicious about her. Dr. Paturu wanted to do a deep clean on my teeth which would have cost me over $1,300.00 but when I could not afford to have the work done she refused to allow the hygienist to perform the standard cleaning today. Note: I went there for teeth cleaning only as I was having no problems with my teeth. Again, staff is great, dentist is NOT.

The dental hygenists are the best I've had. However, my husband aspirated a dental tool with Dr…read more Brace, and went through a lot to have it removed from his lung. Dr. Brace did his implants and dentures, and he is still having problems with them.

Everyone was very professional, thorough, and extremely gentle! It's the best dental exam I've ever…read morehad! Highly recommended!

Caring, knowledgeable staff and dentists. Provide you with best options. Office is sanitary and…read moreextra care taken for patients.

Got the sloppiest root canal done at this office, paid 1600 total to get it done and ended up going…read moreto O'fallon Family Dentistry and they were surprised it was still hanging on for dear life and getting it pulled. (Thankfully there's logical dentists nearby) Now in order to fix this hole you put in my mouth I gotta come up with 2000 to fill it in. Mr Schwarz.... Time to hang it up man. The absolute worst dentist I have gotten work done with. Charges down payments per visit even with full coverage insurance, certain characteristics similar to hooters are required upon hire. I have never felt the need to leave a negative review like this until I did business with this dude.. Dental work is a very serious line of expertise I would reconsider a couple times before allowing this man anywhere near your teeth!

NO ONE CALLS BACK! Me and my family has been patient for…read moreseveral years with Dr. Rega's office in Ofallon. This is the first time I I've had this much miscommunication. I have been inquiring about the bridge for my teeth since before Christmas. I am still waiting on a call back of the cost. I have reached out to the practice manager. She did not even bother to call me back about my concerns. A couple of the girls call me back from the Office said that they were gonna keep in touch with me and let me know. I've heard nothing! It is extremely frustrating when you are in customer service yourself and run an office and know how it should go, especially when you reached out to the practice manager. Me and my family have decided to sever our ties here. Which is unfortunate because who really wants to start all over at another dentist practice, but I will not be treated in this way... this makes me feel very unimportant to this office and that they are not really trying to help me. So for that, I'll just take my business somewhere else. No communication in the office. The practice manager does not return phone calls no matter what the concern is. I've reached out to her twice.. This was very upsetting. And it makes you wonder does Dr. Rega even have a concern here. Some people are valued here in some or not. I'm not sure what is the case here but clearly me and my family are not.

I have had two appointments in the last month. First one was to cap a tooth and 3 fillings…read more Second visit, that was today, finished cap procedure and one filing on the other side of my mouth. I can't say enough great things about the office staff, the dentist hygienist, or Dr. Harris. Very professional, caring and always concerned that you were comfortable during the whole procedure. I have been using this practice for almost 20 years. Everyone one in my immediate family goes to this practice. Dr. Harris tries to make sure he is finished within the time allowed and he is very good at managing the time it takes to do your procedure. I highly recommend this Dentist, and this practice. Also, the front desk receptionist and all other clerical support is amazing.

I will confess I don't go regularly for dental cleanings as I've never been comfortable in the…read moredentist's office. I decided to try Licata Dental after meeting Dr. Faye. She and her staff are simply wonderful. For the first time in my life I got an explanation of each step they took in examining my teeth. Dr. Faye even explained what the numbers meant as she used the poker to examine my gums, something that never sat well with me in the past. I now am able to overlook any discomfort because I fully understand what it tells me about my health. I highly recommend this dental practice and I will be returning soon for a cleaning and bonding session.

There is a simple reason why Dr. Licata has received an overwhelming number of five star reviews…read more She is one of the most professional and caring dentist that anyone can find. Save yourself much time and call for an appointment to see what everyone is talking about.