Very friendly staff. Professional and attentive. Relatively easy to schedule an appointment and they remind you seven ways from Sunday to ensure that you will not miss what you schedule. The office is easy to find, no issues with parking and Dr. Bennett (current and past) seem to have a real customer focus. Nobody likes going to the dentist but they do their level best to keep it from sucking. read more

Towne Centre Dental Care - General Dentistry Near Me - Chesterfield, Missouri

This dental practice must have recently been bought by another dentist because when I arrived the name on the door was Rasmi Paturu, DMD. The front office staff and hygienist were wonderful and I would go back there if I could just get the hygienist to do my cleaning without seeing the dentist. Dr. Paturu is difficult to understand, not friendly, and did not exert any effort to form a working relationship with me as a patient. She also recommended that I have multiple crowns put on teeth which are NOT causing me any problems so I was immediately suspicious about her. Dr. Paturu wanted to do a deep clean on my teeth which would have cost me over $1,300.00 but when I could not afford to have the work done she refused to allow the hygienist to perform the standard cleaning today. Note: I went there for teeth cleaning only as I was having no problems with my teeth. Again, staff is great, dentist is NOT. read more

I could not be happier with Dr. Bennett and her amazing staff. My visit was the easiest and most pleasurable experience I have had with a dental office. The text and email appintment reminders are VERY much appreciated. read more

This place is awful!! AWFUL!!!! First of all there is no professionalism among the staff. I had to have a root canal. The root canal itself was a horrible experience, not just per usual, but because of Dr. Bennett and the hygienist. There was a point the dental dam was in my mouth and they could not locate a utensil or something and they left the room. Meanwhile I was choking on my own spit and can't breathe. I was in almost full-blown panic attack mode for 10 minutes. I went to this appoint before going into work and the entire time they were spraying water all over my face and hair.......WITHOUT EVER APOLOGIZING! My previous dentist made sure to control the water and if any ever got on my face he ALWAYS apologized. Here they just joked about it. I had to drive home after to fix my hair and face before going to work because I looked ridiculous, and I am not high maintenance, I really looked that bad. Second of all, when I went to pay they charged me OVER $2,000 FOR A ROOT CANAL. So I checked my insurance, etc. as well as the general cost of a root canal and determined this could not be possible. I then call back and the man I spoke with told me that he did it right, etc. He then calls back an hour later after I had been balling my eyes out (I had used my HSA and have a surgery coming up that I needed that money for) and lets me know he entered the wrong medical code and it should have only cost $800. It took TWO WEEKS to get back on my account. When I called and asked they said it was my HSA's fault.....NO IT'S YOUR FAULT FOR PUTTING THE WRONG CODE IN. Meanwhile I'm out $1,500 on my HSA which I desperately need because of many other medical problems. Throughout this time no one ever really apologized or made any effort to make this right. Third of all I go in to get my crown put on finally. IT DOESN'T FIT and they have to re-send it in. I just wasted time out of work and now have to go back in......oh but FOURTH OF ALL, the temporary fell out tonight while I was brushing my teeth. It hurts and feels extremely awkward now. I just started a new job and have had to miss work twice for this and now will have to a third time to get this temporary back in and a fourth time to get the new crown put in. I have a surgery coming up that's taking me out of work and I cannot afford this incompetence any more. The worse part is the lack of care or apology when they mess up. I am extremely disappointed. Once this new crown is in I will never visit this office again and will make sure to steer everyone I know away from this place. I plan to put in a complaint to my dental insurance company and just about anywhere that will listen. read more

Dr. Bennett is truly amazing! Everyone here is so pleasant and clear with his or her work. Dr. Bennett and her staff exceeded all my expectations. Now I feel I am on my way to a healthy mouth. I've never felt more comfortable and happy with my care. I would recommend to all my family and friends! read more

I have had a very disappointing and expensive experience with this office. I went in to have an implant crown made and attached. The crown was made and placed, but within a week the crown had started to loosen. When I went back, Dr. Bennett could not get it all the way off, so I had to make an appointment with my oral surgeon to take it off. He easily unscrewed it by hand. A simple procedure. The irritation from it being loose, required me to go on an antibiotic regiment before Dr Bennett could try once more to attach the crown. Again within a few days the crown had come loose. Back to the dentist office once more to have it reattached. A stronger crown was made and placed after I broke the previous crown biting on an apple. This crown came loose a few weeks later. At this point, I had to make a decision about continuing treatment under Dr Bennett, or find someone who was more competent in dealing with implants. During this time, I ceased making payments on the remainder of my bill until I had firm plans about which direction to go. Well without notice, Dr. Bennett turned my account over to a collection agency. So now I have chosen a new dentist who has told me I need to start from scratch and have an entirely new crown made. So i am out the entire cost of Dr. Bennett's work, plus all the time and effort that went with it. If you are contemplating implants through this office, beware. read more

It was a first time visit for me. The staff seemed very polite, but very rushed. The teeth cleaning process was very quick, however very rough. The hygienist flossed my teeth very hard my gums were bloody and pretty sore for a couple of days. You only see dr. Bennet for a couple seconds while the hygienist takes care of most of the appointment. Dr. Bennet also charges a very unusually high price for small fixes, double or triple the usual price. And you can't refuse since they make you make an appointment right away. The location is convenient, but not worth the convenience. read more

The level of service from Dr Bennett and her team has been amazing. I was always told that I was not a candidate for Invisalign from the dental professionals that I have seen over the years and that I would need to get braces, which I had though was peculiar since my smile just needs to be realigned a little. In my line of work, having braces just wouldn't work for the professional profile that I am trying to upkeep. So when I went to Dr Bennett, I expected to hear the same news and was pleasantly surprised when she advised me that there is no reason why I would not be able to have Invisalign. I was beyond delighted. Dr Bennett and her team answered all of my questions and were very knowledgable about the Invisalign process and have been more than supportive throughout my treatment. I am 8mths into my treatment and my smile looks great!!! Thank you Dr Bennett and team for taking such good care of me and my SMILE!!! read more

Dr. Bennett and the staff at Town Centre Dental are absolutely amazing! Dr. Bennett truly cares for her patients and she does such amazing work. Dr. Bennett and her staff are extremely knowledgeable and skilled. The entire staff is so friendly and welcoming. I have had to come to the office for multiple times for different reasons and I have always been taken care of. They are extremely flexible with their schedule, always getting me in the same day if I had an issue. I would highly recommend Dr. Bennett and her staff to anyone who is looking for a dentist. I am truly grateful for how much they have helped me over the past couple of months! read more

I have gone to Towne Centre Dental Care for many years. Over the last several years, there has been quite a turnover of dentists. The current dentist is Dr. Bennet. Sadly, I have not had a positive experience during my last two visits. I have always had healthy teeth and gums and admit that I recently had neglected to care for them the way I should be (This is VERY common, as nearly 75% of dental patients have some type of gum health issue!) My dental hygienist made me feel extremely uncomfortable for a number of reasons. During my last two visits, she repeatedly told me how terrible my gums were and that I would need a deep cleaning (which I later found out is a very painful procedure) costing over $1,000. Admittedly, my gums were not in the best shape, and I knew I needed to make some changes. When I would try to pose possible holistic solutions (increased flossing, continued regular cleanings, mouthwashes, etc.) to the "gum disease" that I supposedly have, I was continually told that those options would not work at all and that the bacteria would eventually cause my teeth to fall out. Keep in mind, I have not experienced any pain and only a mild amount of bleeding, and am simply asking if a less invasive approach could be attempted, as I was eager to make improvements to my dental health. I felt very pressured and as if I were neglecting my health. In fact, Dr. Bennet refused to allow the hygienist to do a regular cleaning without giving me any further explanation. The dental hygienist, that in my opinion was a bit inexperienced and lacking in social skills, mumbled something about how it would create an illusion that I had healthy gums when in fact they weren't healthy. Dr. Bennet, nobody likes to feel backed into a corner or to be made to feel that they do not have options. Your website claims that you want to make customers feel comfortable and I have felt anything but that on my last two visits. Give your patients more options before scaring them into an expensive procedure that they cannot afford. For others reading this, please do your research before agreeing to this (or any other) procedure. Through my own research, I have learned that some dentists (not suggesting this is the case, but be informed) recommend deep cleanings to patients for monetary gain, because it is not uncommon for most patients to have some sort of mild gum disease, and they can typically justify the procedure. Get a second opinion and research holistic approaches. Everyone deserves options. I will be requesting my dental records and having them sent to my new dentist just as soon as I decide on one. I am having a lot of success so far with a holistic approach to gum health and will update once I see my new dentist. It will be exciting to see the improvements and I'm looking forward to a clean bill of dental health. read more