My favorite dentist got married. She went from Verhoff to Hunemuller (sounds like Honeymiller). And…read morefortunately, she does good work and I like her, because unfortunately, I keep having very old crowns that need replacing. She's a delight to talk to, and always ensures I'm comfortable and not in pain. I got a night guard for teeth grinding and TMJ, too. Dr. Hunemuller et al answer my questions, and put me at ease. I still dread going to the dentist in theory, and I always expect the worst, and I'm always wrong. And I actually like my dentist. She makes time to compare dog photos, too.

Horrible place to go I had been going for a few years. The ladies that work the billing department…read moreare horrible they were sending me a bill to an email address that I had not used since 2005. So I called them myself after receiving a text message stating that I have a bill. The first call the lady did not know where the bill came from and that she would call me back in which she never did. So I get another text two months later and I ask her where are sending the bill because I have not received it she had an email address that hadn't been used in years. I had updated my email and send me the bill that was this month. I also asked her to send the treatment plan as well she never did. So today I receive a call from them a rude lady stating she sent you the info I only have the invoice that's not what I asked for so I said send it please. She goes on to say well this is your last chance to pay the bill I said hold now I just received the bill. The bill is late because I never received and I do not go to that dental practice anymore I followed my dentist who left as well. This is very rude and unprofessional I don't recommend them at all.

We are new patients. Spouse has cancer. Needs dental treatment before radiation. They got us in…read moreright away. And moved appointments around to get things done e sooner, so he could begin radiation sooner

My first experience with Heritage Dental was great! I had a situation that needed immediate…read moreattention, and they were able to see me the very next morning, even though I was a new patient. Dr. Sims is very kind and explained the work to be done, and it went very smoothly and quickly with no discomfort. Her assistant, Chase, is very knowledgeable as well, and shared a lot of information regarding the procedure, as well. I will definitely be returning for my regular dental care.

NO ONE CALLS BACK! Me and my family has been patient for…read moreseveral years with Dr. Rega's office in Ofallon. This is the first time I I've had this much miscommunication. I have been inquiring about the bridge for my teeth since before Christmas. I am still waiting on a call back of the cost. I have reached out to the practice manager. She did not even bother to call me back about my concerns. A couple of the girls call me back from the Office said that they were gonna keep in touch with me and let me know. I've heard nothing! It is extremely frustrating when you are in customer service yourself and run an office and know how it should go, especially when you reached out to the practice manager. Me and my family have decided to sever our ties here. Which is unfortunate because who really wants to start all over at another dentist practice, but I will not be treated in this way... this makes me feel very unimportant to this office and that they are not really trying to help me. So for that, I'll just take my business somewhere else. No communication in the office. The practice manager does not return phone calls no matter what the concern is. I've reached out to her twice.. This was very upsetting. And it makes you wonder does Dr. Rega even have a concern here. Some people are valued here in some or not. I'm not sure what is the case here but clearly me and my family are not.

I have had two appointments in the last month. First one was to cap a tooth and 3 fillings…read more Second visit, that was today, finished cap procedure and one filing on the other side of my mouth. I can't say enough great things about the office staff, the dentist hygienist, or Dr. Harris. Very professional, caring and always concerned that you were comfortable during the whole procedure. I have been using this practice for almost 20 years. Everyone one in my immediate family goes to this practice. Dr. Harris tries to make sure he is finished within the time allowed and he is very good at managing the time it takes to do your procedure. I highly recommend this Dentist, and this practice. Also, the front desk receptionist and all other clerical support is amazing.

People who say that they hate going to the dentist obviously must not go to the O'Fallon Family…read moreDentistry. I've had nothing but great experiences there from getting my teeth cleaned to even getting a cavity or two filled. The Hygienist that I had (Melissa) there is always friendly, professional, thorough and very communicative. She was gentle and made me feel comfortable. If I have a dental question or concern there then Dr. Johnson or one of his hygienist were always great at answering it and making sure I understood it. His staff is all around wonderful and pleasant to be around. Setting up an appointment there is easy and they're great at sending reminders, whether it's a simple phone call or text message. I highly recommend anyone searching or even switching to a new dentistry to use Dr. Johnson's O'Fallon Family Dentistry!

I went to see Dr. Johnson today with a broken tooth. I have REALLY long roots and a strong…read morejawbone. What was supposed to be a ten minute procedure, took 2 1/2 hours. My tooth just wouldn't budge. Dr. Johnson and his staff took extra care of me, walking me through everything and making me feel as little pain as possible. He's a great dentist and he has a great office staff. I highly recommend him.

The care I get is very good. I don't hate going to the dentist. The staff is very nice and they…read moretake great care to do everything they can to make you comfortable.

my first visit was fine, and then after my six month follow up my dental hygienist, clean my teeth…read moreand said oh it's way better than before, but she criticized me and basically seem annoyed at the fact that she had to tell me how to improve my teeth hygiene. she rushed through my appointment and basically I wanted to say I'm so sorry that I'm making you run late for something in your personal life, but you your freaking job. Then the dentist comes in to look at my mouth and she's talking some language. I don't understand I'm a nurse. I'm not a dental hygienist, but he looked at my mouth for literally one second did not do an assessment a full mind you and I have no . Needless to say I'm going to find dental elsewhere. I don't recommend anyone going here.

My experience with Dr. Elizabeth "MOODY" was an absolute nightmare. I was a new patient to her…read moreoffice needing some work done. She treated me as if I was inferior and seemed overwhelmed at her job. When I asked about my treatment she seemed personally offended and condescended with an attitude and tone. No medical professionalism here. I couldn't believe my treatment as I've been dealing w/constant pain for mos. I needed several fillings and instead of taking care of issue she wanted to do a filling here and there every month or so... telling me that I've had these for awhile so just deal with it. Again I couldn't believe what I was hearing... then she says to me, "what? I have an office full of patients... you just want me to stop everything and just take care of you?" I'm thinking well no but my pain was saying well yes. Again- I was floored. I said mam I never said that and didn't appreciate her tone and putting words in my mouth. Who would? She then said, "I don't feel comfortable treating you and suggested I get treatment elsewhere as I sat in pain in her chair. She literally punished me for questioning her treatment. After dealing with constant pain for mos I was relieved to get treatment and could not understand a timely plan as they never had one. When I had questions, she wasn't nice or empathic about my issue, drug out the issue then casted me away. I really hope no one has to endure what I did today and pray she also seeks treatment elsewhere for her issues. Save yourself... Do not go to Dr. Elizabeth "MOODY."

Great dental hygienist. Super nice and willing to make sure I have the best teeth in town!read more

I've been going to dr JJ literally 40+ years now. He's purposely kept his office in lower to middle…read moreincome areas when he could have moved and been easily making more money. His daughter is now part of the practice and I've known her her whole life. It's a family office with technology you see in higher income areas so I don't have to spend additional travel time to get superior care. Dr JJ is very caring and capable and I've always had great support here. If you've had a bad experience here, you might want to look inward and examine your behavior first.

Not my personal experience, but my girlfriend's. Absolutely disgraceful secretary. Treated a paying…read morecustomer like dog doo. GF had taken her kids and been seen by Dr. Jeff on two separate occasions, but it took their office (who only has this one horrible lady managing their insurance claims) SIX MONTHS to INCORRECTLY bill the COPAY at $1800! For reference, the GF's insurance caps in-network dentistry copay at $75; but this lady has the audacity to turn a customer away from a scheduled visit because she TOO LAZY to pick up the phone and confirm with the company on the CONTRACTUAL amount their office agreed to charge to get business from this insurance's clients! So this secretary "guestimates (her words)" the the GF needs to pay $200 before she'll let her see the dentist! My partner questioned best business practice and asked for verification of the amount, that got refused. GF starts getting heated and asks to speak directly with the doctor ("Maybe the Doc values his business more than this lady does"), so the secretary refused service and asked her to leave. My GF questioning this lady almost went "Full Karen" trying to get straightforward answers on why the bills/copays were so drastically different on paper. Currently, she's in tears having lost a dentist that actually accommodated both her and her children. DO NOT give this office business with a face like this. That lady's got to go.

Please please please do not go here!!!…read more Read on for more info. Hi there, Started with this dental office last year. They kept saying my teeth were great, didn't need any work, cheap prices etc, however this past September 2024, things went downhill fast: The hygienist who "cleaned" my teeth, never scraped any plaque off of my teeth at all and did not floss teeth. Just polished. After my appointment I ended up with a severe infection in my gums 5 days later which I had to go somewhere else to diagnose. The gum pain was so bad I would cry anytime I had to eat. The hygienist was also extremely rude both on the day I was in office, and when I called for a follow up after my mouth was in pain. Ended up going somewhere else. CAN NOT RECOMMEND. Also they told me they took my insurance after I switched jobs and they didn't. So on top of terrible care they also billed me for my visit. I feel tricked because all of the reviews were great for this place. Zero stars if possible.

Clean environment.. nice dental staff..convenient location excellent communication when scheduling…read moreor rescheduling the next appointment.. in on time and out in a timely manner any concerns or questions were addressed immediately!