This doctor is does not practice patient care. He practices medicine with a moderate success rate…read more He will treat you as a dollar sign not a human being. While most of his staff a good, one in particular told me incorrect and possibly dangerous information. That person was giving advice on something he had zero knowledge about. Do not go here for any reason. There are to many physicians that hold patient care and concern as a routine part of their practice in their practice of medicine greater Orlando area. Sadly, Burkhart is not one of them!

The absolute WORST EXPERIENCE I've ever endured from any professional. I don't know if I'm more…read moreembarrassed for the doctor due to his conduct and negligence or mad at myself for putting up with his immature behavior for so long. I'm a 28 yr old former college athlete, consistently work out daily. I'd been seeing Burkhart since 2021 due to an injury sustained that he was never able to provide a treatment plan for and I never recovered even 50%. Recently, I injured myself and visited him on crutches 08/17/2022 he didn't want to order an MRI, said "I didn't need it and it was just arthritis", even though my knee had dislocated and the urgent care doctor who gave me crutches so I could walk recommended an MRI. We went back and forth for about 5 minutes and he eventually ordered the MRI, thank God. MRI took place on 08/19/2022 ***I reviewed the medical notes he wrote and they were ALL incorrect and lies!*** I had my girlfriend attend the last visit with me on 08/23/2022 so we could request a wheelchair, witness his behavior, and he didn't disappoint. For the 1:50pm appointment he didn't see me until 2:40pm, I had to ask somebody in the clinic to fetch him. The MRI he said I didn't need showed damage to the meniscus, it's fringed. I've since been told by another doctor that it's torn. HE ACTUALLY REFUSED TO ANSWER MY QUESTIONS OR HERS ABOUT MY CARE AND INJURIES. I can't make this up, I asked him a specific question and his response was "Me answering that question will not give you the answer that you need." as if he's the Oracle from the Matrix. Ultimately, 8 minutes into the appointment he got up and walked out of the room and said "I'm not doing this." after I repeatedly asked him how a fringed meniscus could inhibit my recovery. When communicating my complaints to the branch manager he walked in to INTERRUPT, didn't say excuse me or anything and gave some spiel about how he's an expert doctor even though I'm on crutches with no ETA on when I'll even be able to walk again. He gave me a wheelchair prescription and then cancelled it a week later. Additionally the medical supply company who handles the wheelchair order stated that the notes he provided weren't adequate enough to get a wheelchair through insurance. HE WROTE IN THE NOTES THAT DURING THE EXAMINATION THERE WERE NO CHANGES EVEN THOUGH PRIOR TO 08/09 I COULD WALK AND NOW I CAN'T EVEN GET DRESSED WITHOUT SITTING DOWN. HIS INSOLENCE AND INCOMPETENCE HAS HINDERED AND PROLONGED MY ABILITY TO SUCCESSFULLY RECOVER. There's so much more but this is just the tip of the iceberg.

I was referred to this location from my current ENT to get an audiology test. Mama just wants some…read moreanswers (sigh). I was called maybe half an hour before my scheduled appointment and was alerted that with my insurance and current deductible, my test would be one hefty price ($$$$). I just wish this would have been relayed to me more in advance than just 30 minutes. Anyways- Upon entering the building, I was greeted by Amy at the front desk. She was just as easy to talk to as she was on the phone. She took my license and insurance card and explained to me the forms that I needed to fill out. She was quite the pleasure to talk to and have small conversation before going in for my test. Lisa Speigle was my audiologist this morning. She walked me through all the tests she would be performing. She was clear and concise with her instructions and just like Amy, very pleasant and a good conversationalist. She was very thorough and reiterated that if I had any questions regarding the test results that I could give her a call or e-mail anytime. Although I wasn't seen at exactly my scheduled appointment time, given the time it took me to check in, fill out my papers and get a drink of water...I didn't wait too long before being seen. I have had some bad experiences with other medical establishments that kept me waiting for an obscene amount of time.

I was contacted on the day of my appointment and told there had been a scheduling error. My…read moretherapist was apparently unavailable due to a lunch conflict. I was surprised by how casually it was handled and how quickly they expected me to accept a different slot. This didn't meet the level of professionalism I expect from a therapy practice.

I had both knees done and worked with Andrew Dr Pepper. I cannot tell you how professional a team…read morehe has formed. The communication was amazing!! Highly recommend him and his Team.

I have been struggling to find new specialists since we moved to the Orlando area from Jacksonville…read morethree years ago. Dr. Bachoura is the third orthopedist I have seen in the area for my hands/wrists and he is absolutely wonderful! I saw the Rothman Orthopedic building in downtown Orlando and thought, "Well, may as well try that practice." I am so happy they have their practice name on a skyscraper! From the moment I walked in, I was helped immediately by friendly staff. I could not use my right hand, and they made sure my new patient check in went smoothly. The reception area is large, comfortable, and aesthetically pleasing, as are the radiology room and the patient rooms. Wait time was minimal for every step of my visit. I was impressed with the way the doctor and staff listened to my concerns and acknowledged and discussed them all with me. The doctor explained my issues and treatment plan very well in terms I could easily understand, and he was patient in listening to and answering all of my questions. I was also impressed to see very modern technology used which I have not seen in my many past visits to various orthopedists. I was at a level 10 pain when I entered the office. I was at a zero pain level when I left the office! I am very happy and content now knowing I have such a wonderful doctor and team to take care of my hands and wrists! I will be making an appointment with a shoulder specialist at the practice next week, and I will also be making an appointment for my husband (knee) very soon. I can't recommend Dr. Bachoura and Rothman orthopedics highly enough!

I have been seeing Dr. Austell for pain management as I suffer from nerve pain due to…read moreSpondylothesis. I had seen a pain management doctor before and was very disappointed with his care and ability to help me with my pain. I was able to get an appointment in a short length of time with Dr. Austell, waited maybe 10 minutes to be seen. The front desk and Dr. Austell's care team, were very accomodating and after Dr. Austell went over my records, I was set up for a procedure at Lake Mary Surgery Center. It was a pain free experience, which I was grateful for, after having alot of pain during a procedure with the last pain doctor I had. I would definitely refer Dr. Austell to my friends and family.

I went to see Dr. Hoffen after an injury at work. Dr Hoffen was so kind and really listened. He…read moretakes time with his patients and cares about their wellbeing. The office is clean and has an amazing view of the surrounding area. The staff were also very kind and helpful.

Hip replacement. Dr Desai is wonderful . He is knowledgeable and caring. The hospital was…read moreamazing. I highly recommend this hospital if hips or knees have to be replaced.

Dr Stanley j kupiszewski talked for a long time telling me how I need to get this done I not once…read moretold him I was in a car accident so I don't understand why he would put in his notes that I was in a car accident and that prevented me from getting my surgery I asked his office to ask him to rewrite it he refused I called and talked to his staff someone there looked over my chart and couldn't understand either why he would write that and talked to him also he refused to rewrite it preventing me from receiving the help I need unless I pay out of pocket I have limited resources this is not right for him to be able to lie like that

Amazing customer service! State of the art machines. From now on this is the only place I will…read moreever go to!

Complete Care Lake Mary is the best. Their clinical staff was awesome in rehabilitation after my…read moreaccident. Everyone here always seems to be in great mood and took great concern in making sure I was comfortable with the exercises I would preform. With these guys, it never seemed like it was just a job to them, THEY ACTUALLY CARE about you and what they do. And I love that. They have a imagining center onsite which prevents further commute to other locations for MRIs. My only and very small issue with this location is some of my administrative things sadly fell between the cracks here, which in part prolonged my case. I won't put sole blame on them as other parts in the matter did drop the ball as well in the regard. Overall I would recommend anyone to work with complete care for their rehab needs.