Have taken over 10 pets (6 living) here for over 10 years and always had good care. I had annual…read moreappt for my pit terrier ..Took 2 months to get appt with Dr. Long (she's the best..been with her for almost 25 years)..She couldn't see b/o dealing with other pet situation which I understood. Told another vet would able to briefly see me. I was worried about two lesions on his leg especially because he had had resection of mast cell tumor..rapidly growing cander. She said lesions too small for needle aspirate. They could not do full exam b/o his resistance. Told to return in two wks after ATB cream to lesions. I was charged for full exam. I returned in 2 weeks and had sedated him per their instructions. He had developed an additional diverse masses. They told me the vet couldn't talk with me that day (too busy) and that new lesions had not been evaluated. Also exam of mouth and orthopedics (he has crushed rt front elbow and partial CCL tear on rear) were not completed. Told I needed to wait on standard blood work which does not have cancer markers or anything to do with mouth or joints. Long story but apparently they have become too busy to do paid for exams or talk with owners.

I've known Dr. Sue Stiff when she was at kiln creek in the early 90s She is with out a doubt # 1 in…read moremy book. Two labs from pups to passing. Abby gold and shelby black. She's retiring now, who will ever fill her shoes Hugs and love Doc. A friend for ever Ira in shacklefords

We brought our dog in after three days of progressively throwing up more each day. He had gotten…read moreinto the trash and they gave him some medication to help with nausea. Instructions were to bring him back the next morning for X-rays if he wasn't able to keep anything down. He didn't keep it down and when we called at opening the next morning we were told to take him to an emergency clinic because there were no doctors on staff that day. No referrals given, and no attempt to reach out to another VCA facility. No vet will take us because they're not taking new clients so we're taking him to an emergency hospital being that it's a Friday now. We have already made arrangements to transfer his care to a different vet going forward as this is unacceptable.

The veterinarian team at this hospital saved my newly rescued cat's life. After taking my cat to a…read morevet located closer to me, who put her on medication that didn't seem to be making a difference after a whole week, I was able to secure a same day appointment with VCA Merrimac. The entire team here was helpful, kind and compassionate. They walked me through the tests they recommended, the costs, etc. and performed the tests and shared the results efficiently. My cat was showing signs of improvement within 12 hours of being seen at VCA and by a week later, was still improving in leaps and bounds (literally). Dahlia and I are so grateful for this hospital and I now drive 1+ hours past other vet clinics and hospitals so I can receive this care for my cat. Thank you!

My beloved indoor cat went missing outdoors for 2 days. We found her late in the evening, and…read morecalled the clinic as soon as they opened the next morning at 7:30AM to see if we could get her a check up ASAP. The receptionist picked up and was able to immediately schedule a check up at 9:15AM the same day. Once we arrived, we were promptly seen by Dr. Bates within 5-10 minutes. He and the staff clearly know how to deal with distraught, uneasy animals. He checked out my cat for any issues and sent us home with some medication and peace of mind! We are grateful the clinic could take us on short notice and ensure our cat didn't pick up any major illness/bugs during her outdoor escape. It wasn't a cheap vet visit, but it was absolute worth it. Our cat has also been seen by Dr. Bates for vaccinations and fleas within the past few years - both of those visits were great experiences as well!

Yesterday I went here to pick up my pups medicine, they know Lakin pretty well and said nothing but…read moregood things about her. But yesterday the lady at the front desk asked how she was and I told her that she is good and handful at times but such a great dog to have. She then looked at me and said, "I hope you don't take any offense to this but German shepherds are working dogs and need to be worked. They don't need to be pets." I was in so much shock I couldn't believe that this woman would ever say something to a customer like that. Utterly rude and unprofessional

Absolutely horrible people. Vacationing nearby and walked in carrying my unconscious bulldog in…read morerespiratory distress and was told they are overbooked and dont take walk-ins and sent me down the road to a clinic which didn't open for another hour. How do you call yourself a Veterinary Hospital? The two ladies at the desk are heartless and have business working there. Never even attempted to get the vet or a tech to even come look at him.

We had a wonderful experience with this vets office. Our little dog Sophie needed to have her…read morestitches removed from a surgery she had a couple of weeks ago. The office got us in quickly and was very sweet to our little girl. It was a great experience!

Dr. Kroenlein and his Team are excellent. My Animal Sanctuary has been a Client of Colonial Vet…read moresince its inception with Dr. Sullivan. When Dr. Sullivan retired, I was excited that Dr. Kroenlein was taking over the reins. Dr. K saw the Clinic through COVID's challenges; Brought the Clinic into the boom of management technology; Services Dog, Cats, Reptiles, Small Animals and Birds. All the while continuing Excellent Medical Care for ALL animals in the Clinics care and listens to the Clients. Colonial Vet is one of only 2 clinics I would trust with my animals!

Terrible vets. When you need them they can't see your pet. Want to send you to the emergency vets…read morein Suffolk or Yorktown. And they want bi annual check ups. Never had a vet that wants to see your pet twice a year. But when you need them they are sorry but we can't. Any vet I ever had if it was an emergency would have me bring them right in. Changing vet's.

I brung my baby in today as he has an ear infection and his vet couldn't get him in until next…read moreweek. I was super impressed for him to be able to come in same day and happy that all of the staff were friendly and knowledgeable. My pup saw Dr. Riggs and it's was like he knew her all of his life, Would highly recommend

Not impressed. Vet looks like she graduated high school yesterday. Threw out words to me, a…read moreresponsible pet owner, that if I choose not to opt for her advice that my cat needs to get x-rays for possible tooth decay which could cost, "$500 to $1500," that I AM UNETHICAL. It was especially nice to be given a second hand answer by the vet via the clerk taking my money that my cat has herpes because she is a shelter cat. My shelter kitty was relinquished to the the Humane Society for only 2 weeks over 8 years ago. This was supposed to be my cat's yearly, but it ended up being a consult for how to spend more money, no alternatives were even suggested. I didn't even get a clear answer about my cat's sneezing. Vet only focused on teeth, never gave me details on my 10 yr old's overall bill of health. It was obvious that this vet was done with me, and I am most definitely done with her. This first visit is definitely my last.

We brought one of our Great Danes in this morning for a hematoma on her ear, and the whole…read moreexperience was fantastic. Dr. Williams is wonderful with giant breeds and clearly knows how to put both the dog and the owner at ease. From the front desk to the nurse who assisted us, everyone was warm and genuinely seemed to care about our girl. The pricing was reasonable and the care was excellent... I can't recommend this place enough

We are new to the area and in looking for a great place to take our pets I began with this Vet…read morebecause they are 6 minutes down the road. I am extremely glad I did! I found the front desk to be very helpful and kind, the man that took us back to the exam room was a delight, and the vet was absolutely focused on listening to what we had to say and examining our big boy Buddy. The Vet did not pummel me with do's and don'ts as I have been in the past (ie harping on the importance of heartworm medicine, which I was expecting because thats been a common occurrence with past Vets even though my animals ARE on medication...and since the Virginia State Bird seems to be the Mosquito, lol) As for pricing, again, I was very pleased! I was expecting to have to pay three times what I was charged! Their services are affordable for anyone who, like me, is living on retirement. I am sure, as with everywhere else, they are not infallible, but overall, THIS is the best place in town!

My dog loves her acupuncture and benefits from it. My other dog is more wary but demonstrated…read moreamazing benefits as well. She gets better every treatment and they live the vet. Rush to greet her every time.

I love her, my dog loves her! She had to come help her ( I begged actually, one night)prior to leg…read moresurgery with the pain she was having b/c I didn't know what else to do, the medicine I was giving and increasing was not working. If my 13 yr old Bich-poodle could jump I probably wouldn't have put her through the surgery b/c she went from not walking at all on her back leg to bearing weight. I was shocked. She started acting like a 2 yr old dog. Now we are working on recovery after surgery. Looking forward to continue to work with this amazing Veterinarian. Would highly recommend her!