We are new to the area and in looking for a great place to take our pets I began with this Vet…read morebecause they are 6 minutes down the road. I am extremely glad I did! I found the front desk to be very helpful and kind, the man that took us back to the exam room was a delight, and the vet was absolutely focused on listening to what we had to say and examining our big boy Buddy. The Vet did not pummel me with do's and don'ts as I have been in the past (ie harping on the importance of heartworm medicine, which I was expecting because thats been a common occurrence with past Vets even though my animals ARE on medication...and since the Virginia State Bird seems to be the Mosquito, lol) As for pricing, again, I was very pleased! I was expecting to have to pay three times what I was charged! Their services are affordable for anyone who, like me, is living on retirement. I am sure, as with everywhere else, they are not infallible, but overall, THIS is the best place in town!

The veterinary staff here is friendly, and the grooming services are solid, though a bit more…read moreexpensive than other places. I've continued going mostly for the convenience of the location. However, I won't be returning due to how they handle stool sample kits. Without asking or informing you ahead of time, they routinely add a kit to your bill and hand it to you at checkout. Even after I started declining it, they continued to try each visit. If you try to return an unused kit, they won't refund or credit it--and still attempt to give you another one the next time. This lack of transparency and repeated upselling feels pushy, immoral, and unprofessional. It's disappointing and has ultimately led me to take my business elsewhere.

My dog Addie has the best recall of any dog at the dog park. She did the three week board and train…read moreprogram and really did do so much better. The trainer actually came out to my dog park a few weeks later to help me with better follow through on the training. This is a great company!

I have been taking my dog to Ridgeside Tidewater for over a year and am very pleased with their…read moreservice. The entire staff is always professional and my dog is happy when he sees where I am taking him! I highly recommend their services. Thanks Matt and staff for making my dog feel part of your family! Clark N.

Boarding my dog here is amazing. The staff seems very attentive to my dog. I know each tim i drop…read morehim off, he is in good hands.

I feel very conflicted about this place right now. My husband and I boarded our two dogs here back…read morein October and had a great experience. We received regular updates and felt well informed throughout their stay. The only issue at that time was that one of our dogs developed conjunctivitis, but it was minor and easily treated. Unfortunately, our most recent experience was completely different. When I was on my way to drop off our dogs, I received a call from an employee who was laughing while telling me they actually close at 5:30, not 6 as stated on their website. While I understand that arriving close to closing isn't ideal, policies like that should be clearly communicated in advance. While we were away, my phone number stopped working. A few days into the trip, I called to check on our dogs and update my contact information. During that call, the employees I spoke with were again laughing throughout the conversation. I was placed on hold for about seven minutes, only to be told "they're fine" before the call was abruptly ended after I said thank you. I had to call back just to ensure my updated phone number was on file, and I clearly explained that my original number was no longer active. At some point during our trip, there was an incident that required one of my dogs to be removed from group play. However, I was never contacted at my updated number. This is what concerns me most. I feel that my ability to make decisions for my dog's care was taken away. Had I been informed, I could have arranged for a family member to pick him up or explored other options. Instead, he was in a crate for 20 hours a day for nearly a week. I quite frankly feel ill thinking about it. My concern is mostly about the inconsistency in care and professionalism. While our first experience was great, this visit felt careless and poorly handled. Because of this, I don't feel confident bringing my dogs back in the future.

I am originally from Long Island, NY and the proud owner of several dogs. I was very fortunate to…read morehave discovered the doggie daycare / boarding facility " Hounds Town" Now, that I had retired and re located to Chesapeake, VA we quickly realized that if we were to go on long trips, we would need to find a place for our dogs to stay. We are so grateful to have discovered that a new Hounds Town located in Newport News, VA. It's just short of an hours drive for us but we wouldn't trust just anyone to care for our furry children. All of the dogs staying at Hounds Town are generally separated by size and are in large open pens where they socialize and play. They have smaller private rooms for feeding and for overnight stays. My oldest dog is 12 years old and has started showing the early stages of arthritis. The owner of Hounds Town of Newport News, Dave, was so compassionate and had a nice sized throw rug placed in his room to assist my dog in getting up after laying down. My dogs love coming here to play with the other dogs. The groomers here clipped their nails and washed and dried them before when arrived to pick them up. It's a common for pets that do stay here often sleep at home restfully , what has become known as " The Hounds Town Coma". The staff here go above and beyond to make sure that your pet is well taken cared for be it for daycare or several overnight stays.

Our pup Oliver has been a regular at Hounds Town Newport News since August 2025. He loves going to…read more"school" when both Mom and Dad have to work. He loves the staff and is always excites when we tell him it's a school day. Dave and his staff are always doing fun things for the pups and kitties in their care. And they give us feedback on behavior, positive as well as constructive criticism. When we've told them what we're working with Oliver on behavior-wise, they have been supportive and have reinforced our efforts. I can't speak highly enough of Hounds Town Newport News. We feel secure knowing Oliver is safe and happy when he's with them.

I am deeply disappointed with my recent experience at Armistead Animal Hospital after being a loyal…read moreclient for many years and entrusting them with the care of two of my pets. I made it clear that, given my dog's age and condition, my goal was to keep her comfortable until the end. Despite communicating those wishes, I felt pressured into additional X-rays and medications that resulted in a bill of over $600. Just two days later, my sweet dog had to be euthanized. When I called the office to schedule euthanasia, no accommodations or compassion were offered. I was simply told I could bring her in on Monday, meaning my suffering dog would have had to endure the entire weekend. The receptionist showed very little sympathy during one of the most difficult moments a pet owner can face. During my final visit, I witnessed the receptionist warmly tell another pet owner to "call us tomorrow with an update." As I was leaving with my gravely ill dog, I was casually told, "Hope your baby feels better." Given my dog's condition, those words felt dismissive and lacking genuine compassion. What hurt the most was feeling that empathy and concern were not extended equally to every client. Compassion should be shown to all pet owners, especially during end-of-life situations. After years of bringing my pets to this practice, I can no longer recommend Armistead Animal Hospital. They have lost my business, and I would travel elsewhere for veterinary care rather than return.

Have you ever had a situation where your beloved animal's health was in jeopardy and you had…read morenowhere to go? That's exactly what happened to me when my cat had an upset stomach and his regular clinic was closed for the day. I was at a loss until I remembered the Armistead Avenue Veterinary Hospital, which was always bustling with activity. Although I was aware that I would have to wait due to their walk-in policy, I was pleasantly surprised to see that the clinic was still following COVID protocols. Thoughtful yet slightly inconvenient, the wait was worth it as the doctor was incredibly knowledgeable and put my mind at ease. The clinic was crowded, which isn't surprising given their popularity, but I was delighted to see that they were able to accommodate my furry friend in his time of need. After a wait of over two hours, I was given some suggestions and my mans didn't require any medication. If you're ever in need of a reliable veterinary clinic, look no further than Armistead Avenue Veterinary Hospital. You can find them at 531 N Armistead Ave in Hampton, VA, or give them a call at (757) 723-8571. Trust me, your furry friends will thank you for it!

I was really looking forward to bringing my dog to this daycare, and while I appreciate that the…read morestaff was friendly, I was disappointed with how the day went. When I picked up my dog, I noticed he had not been fed his lunch. He went for a trial the week before and was not fed either. He is a puppy. He takes a minute to eat. They gave the excuse he "was probably nervous". However no matter where we are, he eats. More disgustingly there was visible feces on his fur, which was concerning and upsetting. I understand that things can get busy, but basic care like feeding and cleanliness are essential, especially when entrusting someone with a pet's well-being. I hope this feedback can help improve the experience for others in the future, as I truly wanted this to be a positive and reliable place for my dog.

I would just like to thank the staff at Pet Suites over the weekend. My husband and I had gone on a…read morevacation for 10 days. Got a text from Pet Suites saying our baby was having problems with going to the bathroom and eating. After a while, they decided they better take him to the emergency vet. God bless them because if they hadn't, we probably wouldn't have our baby with us anymore. He ended up having a a term stomach. He had emergency surgery on Sunday evening. He's been at the emergency vets for last night and today. Hopefully we can take him home today. Just want to thank the staff at Pet Suites for taking such good care of our baby PS he's 10 years old. Iwill never have a problem taken our baby to Pet Suites again ! thank you at Pet Suites for great care. I give you all a 10 star rating. Thanks many times. The Davis Family

We have been using Meow Manor for a couple of years, and have used this once already 2026 and have…read morereservations in July for this year. We are very pleased with their care of Lemon and highly recommend the ladies and their care at this facility.

We looked for kitty boarding super last minute and they worked with us. They were very helpful…read more They sent daily pics and videos while we were out town. I highly recommend this place. The staff are great!

Update Jan 2023: They are not at the same level as before after reopening. One of the reasons I…read morebrought my pups here is that their were knowledgeable trainers incorporated into the daycare. I mean they would take aggressive dogs. Now they can even handle my 2 boys that came for 2+ years for daycare & boarder. On evaluation they feel they can't handle my dogs because one is missing an eye and the other is protective of his brother. They used to just separate them into different groups. They didn't even attempt on the re-evaluation to keep them together. This only means staffing isn't adequate and/or the training from off leash isn't good. Either way if you used to bring your pup here know they can't handle normal dog behavior. Disappointed they were wonderful sad to see there just no good places in the Hampton roads area. Only positive is the place is still nice & the staff were polite. First experience 2 years ago:: I can't say enough good things about Bay Rivers! I took my boys in for an evaluation & play day (and since have boarded them multiple nights)! The staff was knowledgeable about dogs and their interactions. They even took extra time to get my little guy settled in when he was being a little fiery and overprotective of his brother! I highly recommend them!

I've taken my pup here several times for daycare. They are friendly and welcoming and my pup is…read morealways happy to go with them. They post picture and video updates throughout the day and she always comes home happy and tired.

When your dog gets sick during a holiday weekend away from home, the last thing you want to have to…read moredo is take them somewhere new that doesn't know you or your pup. However, York Veterinary Hospital was incredibly helpful during our time of need! They are not an emergency vet, but were able to get us in that same day. The facility is clean, the staff were amazingly friendly, and just made foroverall a really great experience! If you're local, definitely pick them for your fur babies!

They were very caring and gentle when it was time to put my old girl down. Never a fun time going…read moreto the vet for my household and this was the worse possible scenario but they were very kind and gave us all the time we needed.

Week 1 I had a scared rescue puppy who hid behind my legs and shook, was terrified of a leash, and…read morewouldn't lay down in public. Now, after just 5 puppy play sessions and 5 puppy obedience classes, I have a puppy whose confidence has soared. He runs into the building, goes straight to his place, plays with other puppies, walks beautifully on a leash, and lays down in public without hesitation! Beyond that, my confidence as a dog mom has also soared! Thank you Katie and the rest of the staff at The Good Dog Yorktown!

Morgan helped me turn my anxious dog into a confident, friendly dog. She takes a highly…read morepersonalized approach, quickly grasping both what the dog needs and also what the dog parent needs. She is very encouraging and supportive. I have used her for private lessons and now I'm looking forward to trying the group lessons.