We interviewed 7 different roofers and felt at ease with Chris. He was always available and gave us…read morethe heads up. The employees who replaced the roof were outstanding by keeping the area clean. They worked hard and did not waste time. When they were done they cleaned all around the property and put things back in their place. We would highly recommend working with them. We felt very comfortable with Chris and he answered every question we had before during and after the roof was done.

A bit pricey but should be somewhat expected for an emergency call. $650 to replace a few shingles…read more(no more than 5 and I had the material on hand)...roughly 30 minutes worth of work. The problem was they canceled their first scheduled time at the end of the day and came a day later than first quoted, so a bit expensive and couldn't follow through on initial the turn around time.

Update: Brian says there was no intended "bait/switch", just a misstatement of the cost by the tech…read moreand offered an apology for the misunderstanding. He offered a discount and also waved the 3.5% surcharge for paying by credit card. Case closed.

I had an air conditioner installed by two super guys from Spencer's. The service was excellent and…read morethe employees were fabulous!! They were very polite and work very fast. My unit looks ands feels Amazing. I can't say enough about the kindness I felt from the employees. If your looking for heating and air you definitely should try them.

The Potter HVAC appeal is 'professional", but they are scamming customers/deceiving customers to…read moreaccept their proposal and financing as offering misleading, non existing terms of 0 % financing through Wellsfargo. Once the proposal is accepted, they email a link with no other terms than 29% Carrier Card, and the customer is misled to look into the application for other terms, and this is false. The customer is finishing with a hard inquiry on his/her credit, lowering his/her credit score, and a Wellsfargo $xx,xxx new credit which definatly increases the DTI ratio. In other words, Potter HVAV is messing the credit of good people.... Be aware of it.

Thieves and scammers! Charged us $690 for 46 minutes of work plus materials ($75.). When I…read morequestioned Rick, he said he charged me $340 to go pick up a part. That is known as a scam. Why would they carry ANY parts on the van if they could charge the homeowner an extra hour to go pick it up? So, what should have been a 45-minute job costing about $300, it turned into one BIG scam. If you have a bunch of money just sitting around, go with these guys. If not, STAY AWAY, thieves and scammers!

On Nov 26, the day before Thanksgiving I found a small pool of water in my basement . I determined…read moreit was backup from a removed toilet. I called at around 11am and left a message. Got a call back within 10 min. Had a technician here by 1:30pm. I'm ashamed to admit I don't know his name. He went above and beyond working on my drain. by 4pm I had a flowing septic drain. He was professional, respectful, and friendly. The Plumber's business card is now in a place of importance in my card file. I will definitely utilize them again and highly promote them to others. At the end of the day he even helped me balance my new washing machine that had been delivered (only) that morning.

Dispatch and the technician were very professional and polite. The quote to install a basic new…read morewater heater was nearly twice the quote received from Home Depot. I'm certain the work would have been excellent; however, I was hoping to save with a local plumber. I would have appreciated being able to receive a ballpark estimate over the phone. They needed to have a technician look at the existing unit before an estimate could be given. After the technician spent 3 minutes looking at the unit and I declined the very expensive install, it was explained that there was a $70 fee for the visit. This is reasonable; however, if that had been disclosed ahead of time, I would have likely gone elsewhere.

We just bought this old house. The kitchen sink blocked up. My boyfriend hurt his back, trying to…read moreget the pipes apart. I called and they were here within the hour! The pipes are fixed, block is gone. And looking forward to having some plumbing work done after the holidays! I had called a couple other places, one didn't call back and the other said it would be another week! Thank you!

This is the third time I have used Yagers and they are amazing. The plumber went out of his way to…read moretry and fix our water heater, but unfortunately it couldn't be saved. I was really stressed out about how I was going to pay for a new one and get it installed. On a whim I called them and they let me put half down and allowed me to make payments. I will definitely use them again!!!

My oil burner had operational problems after a servicing from a so called reputable HVAC company…read morewho I'll never use again so I tried to find someone who could fix the problem instead found other so-called "professional" HVAC companies either incompetent or just trying to see how much they can charge and get away with. That is until I called Tom Fritcher of Fritcher's Heating/Air Conditioning & Plumbing someone who not only knew what he was doing but also provided me with prompt, courteous, and a professional service at an affordable and reasonable price. I highly recommend Fritcher's Heating/Air Conditioning & Plumbing because they get the job done right without you feeling as if you just got robbed! Thanks Tom & Co. -Fernando, Fulton, NY

I have had a large puddle on my basement floor whenever it rained hard or when the snow melted. For…read moreyears I was placing multiple towels down to soak up the water. There were also some mold spots on the walls. I called WBS and a man came out in a couple days and defined what needed to be done to fix the problem. He sent an estimate the next morning clearly stating what needed to be done and I thought the price was reasonable for the amount of work needed. From there everything went like clockwork . Elana in the office was super and got everything scheduled . The workmen showed up on time ,as scheduled. Covered all the walkway areas they used to go back and forth. They were knowledgeable and completed the job as outlined in the estimate. Very courteous and polite. Wet Basement Solutions was a delight to work with and I would highly recommend them for anyone's wet basement or mold issues.

Our basement looks so much better. The guys did an awesome job. I will recommend this company to…read moreanyone who needs black mold taken care of! Thanks again!

1 full star is too generous. Do not hire these guys unless you want to listen to grown "men" throw…read moretantrums as they throw bandaids on much bigger problems and make everything worse. Complete mindless scam artists. Unfortunately they were my landlords choice but I have never felt so uncomfortable in my own home.

called them out to replace a pipe and they completely destroyed everything. I'm now having to spend…read moremore money to have another company come out and fix it don't waste your time with this company