I had a rock chip in my windshield and took a chance on Able Auto Glass based on the other reviews that I saw, and I was definitely impressed. I was in a rush to get my windshield repaired while the chip was still small (nickel-sized) and before the cold weather came through. The owner, Chris, explained the process, potential issues and estimated prices when I called for info, and he went into more detail when I arrived to ensure that I understood the potential risks. I really appreciated his upfront candor. Some guys will tell you that they can fix a chip but don't explain that the spot could come out looking milky and the reasons why. Chris was able to get me in the same day I called and had the repair finished in a little over an hour. They have a small waiting area, but since I live nearby I just dropped my car off. Thankfully there were no issues with the repair. I can barely see a very tiny mark on the glass, but that's only because I know exactly where the chip was. The average person would never notice a thing. read more

Small businesses need to take a long hard look at Able Auto Glass because they are a shining example of what customer service should look like in any industry. I called and spoke immediately with to a representative, and she quoted me prices for replacement windows, providing details regarding the reasoning of the prices. Miraculously, the prices quoted to me on the phone were the same when I arrived with my car! That's when I knew I'd come to the right place. I briefly discussed the time table, details of the incident, total cost after taxes, and current state of the car so any scratches on the paint wouldn't be disputed by either party when the work was complete(something my technician was honest enough to initiate). The work was done in the 48 hour time table agreed upon, and the quality of the work was superb. Months later I have had no issue with my window despite driving through the 3-world country-esque roads of Montrose. I can't thank Able Auto Glass enough for quickly, economically, and politely remedying the experience of having my car broken into for the 2nd time in Houston. read more

Quick, professional and friendly. They were able to work with me on my schedule and even offered to give me a ride. They were able to get a replacement windshield for my 20 year old jeep and get it installed in less than 48 hours. read more

So a little bit torn between 4 or 5 stars, but finally decided on 5. I'll start with the cons first: - The location is a little sketch. It took me a second to get out of my car when I looked around. But Chris walked up to my car and was so nice so I got out. - They have a cute little seating area with a TV inside that is attached to Deb's office. However, they have a little black cat running around and I am allergic so I spent the most of my time sneezing and rubbing my eyes. I would have walked outside, but it was like, 100 degrees. Pros: - The customer service was phenomenal. They are both just so nice and made me feel very comfortable. - The actual job itself was great as well. Chris was quick with the crack on my windshield, and you can't see a thing anymore. Although I was a little uncomfortable in the environment, the customer service and actual work was great! read more

Some time ago I had a shattered passenger side window replaced by Able Auto Glass. The prices were reasonable as I decided to just pay out of pocket since I had a $500 deductible for my insurance. You walk into a cozy looking office and meet Chris and Deborah. They were very nice to me and explained to me what and how repairs were done. They were very pleasant and patient. I was very happy with their service and would recommend them. read more

I've been using these guys for a couple of times now to repair and/or replace my windshield. They are a really nice couple and they have done good work on our vehicles. Also, they do have a waiting room complete with wifi while you wait. read more

They are really nice and good people. They did a great job, they are friendly, honest and super professional. My windshield had a crack and they were able to fix, looks great now. I'm really happy with the job they did on my car. Highly recommend! A read more

These guys are awesome! Chris did an excellent job replacing my window. I shopped around and these guys are very competitively priced. He worked quickly and his wife even shuttled me back and forth between work and the shop as it was close enough. Will definitely recommend this place to anyone needing auto glass repair. Good people! read more

This is my second time here to repair my windshield. As the other reviewers have already mentioned, the owners are super nice and personable. They have a comfortable waiting room in the back with couches and a TV where you can chill. Most importantly they do excellent work. I would highly recommend them for all your windshield needs (from small chips all the way to full windshield replacements), especially those who live or work close to the med center. Don't trust some cheap, sketchy tent on the side of the road to fix your windshield! read more

It's easy to see why people love this little place run by Chris and Deborah. My car got the passenger window completely smashed, which also affected the actuator (it made an awful loud noise when locked). It had to stay for several days because the insurance adjuster took her time, but Deborah kept calling them and updating us. It's true the place is a bit hard to find, but it's close to the 610 and only 5 minutes from a nearby Enterprise car rental place (which I also recommend). I was very appreciative when Deborah gave me a ride back to the shop when I had to return the rental car. By then it was already dark and I had unfortunately misplaced my car key, but she quickly got me a flashlight to help me find the key. The job itself was perfectly done. Chris explained clearly what needed to be done and why, adding a video for detail... What else could you possibly wish for? read more

A great place to get work done! Very professional and friendly as well as reasonably priced. Will definately be a return customer!

Chris and Deb were so accommodating! I called on a Friday around 4:30-5pm just inquiring about rock chip repair and Deb told me to come on in if I had the time so Chris could check out the chip. Moments later, my car was already in the shop! I, too, was a little leery of the shop location, but don't be hindered by the exterior. If you want a great window repair for your car, this is the place to go, for sure! read more

I came here to have the windshield replaced on my Lexus. Chris did a fantastic job! He was very careful and made sure that everything fit perfectly. Deborah was also very helpful. They truly care about their customers. I would definitely recommend Able Auto Glass. The cost was about half of what Lexus would have charged. read more

Able Auto Glass is the only place I go to every time I get a rock chip or have windshield problems. This has been my go to place for the last 5 years. Chris is very professional, honest, and always does an amazing job. Every time a rock hits my windshield (which is often if you live in Houston), I call Able Auto Glass and try to get earliest appointment. All my windshield repairs have been very high quality and I have never had an issue after the repair. read more

Whenever I have to do anything with my car...I get nervous. It's hard to find the right people and trust them with your vehicle and hope that they communicate what they are doing. Well, tell you what--I work in Katy, live by Heights and I drove here several times and it's definitely not because of the convenience in location. These people know what they are doing and for that--I'll drive any where for a trusted professional to work on my car! It wasn't just the reviews on YELP that attracted me to them--it's that the staff have a collection of pictures and videos that show their work! I found a video on FJ Cruiser and was hooked! It's hard to find someone familiar with your vehicle and I've had such bad luck with people screwing up on my car, but they really, truly, blew me away! Came in to replace my windshield AND the top piece on my FJ Cruiser flew off a few days ago (long story) and well, while replacing the windshield, they helped me identify the part(s) I needed to get the car whole again! They didn't have to do that, but they did because they rock! They ALWAYS stayed in touch with me and would not continue working on my car unless they had my full consent to proceed (whenever there was something unexpected--I tell you, my car was a mess)! Highly recommend this place. The people are great, knowledgable, and friendly. ...if you doubt the reviews...then you've got to be crazy! I've been on YELP for a while and I've never seen such a record like this. These people continue to receive 5 stars for good reason--they are the best at what they do! Thank you Able!! read more

Had the best experience ever! They offer fair pricing and are very nice people. Had a same day repair and no issues.

Chris and Deborah did a fantastic job. Easy to work with. Got to talk to a person every time I called. I live close to the shop and they even gave me a ride home while my car was being serviced. Would 10/10 use again. read more

Debra and Chris are amazing at what they do. Very honest people! They do have a guess room with AC and internet if you have to wait for your car. read more

This is my second time visiting Able Glass and they always go out of their way to provide excellent service. The first time, my rear passenger window was busted and Chris gave me a quote that was significantly lower than the other place around me and was able to fit me in that same day, and Deborah generously gave me a ride home. The second time, the weather trim around my rear sliding window was ripped off and he was able to affix the trim and window back in place and didn't even charge me! They're a small outfit but know what they're doing and do it well. read more

Chris was great at explaining the quote, repair process and pricing. He also gave me detailed information on contacting my insurance agency to inquire about coverage and directions to the business. I was able to get my repair done the same day. The windshield looked great afterwards!! Thanks Chris and Deborah for awesome customer service and work! read more

Amazing customer service and they helped me get this done through my insurance (State Farm) that when I called them myself told me I'd have to pay out of pocket. I wouldn't have even minded if I had to, they offered such a reasonable price. Deborah actually let me know I could even watch some netflix if I wanted while waiting and provided me something nice and cold to drink on such a hot day. They were both very personable and kind - I am going to go back again if I need to in the future for sure! read more

Able Auto Glass - Before repair (ready to spread) - Auto Glass Services Near Me - Houston, Texas

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This review is long overdue. Able and his wife are the sweetest people on earth. They fixed my glass in under 24 hours.

Super friendly and honest people that really take pride in their work. I'm glad I decided to go here instead of anywhere else. If I ever need anymore auto glass work done, this is where I will return to. Thanks for the great service! read more

Contacted them in advance to schedule a drop off date. Dropped my vehicle off on 3/9/2018. Chris was welcoming and greeted me right away. Went over what he will be doing to replace my windshield since it had a large line going through the middle. Picked up my vehicle the same day. Everything about this place was great. Customer service, price, and overall nice people. I would definitely recommend this place to anyone looking for windshield repairs. read more

I had my car broken in at a park so i needed a new window, the service here is amazing, owners kept good comunication all the time, reasonable price, im very pleased with the results read more

Great service !! The repairs and replacements of windshields are always professionally done. They stand by their work.

Quality workmanship and installation for a windshield is a SAFETY factor as the passenger front and side airbag uses the windshield as a "backstop" prior to deployment and it also provides up to 60% of the structural integrity for the roof in the event of a rollover. With an improperly installed windshield, you don't know it until it's too late. I initially went to another auto glass stop but wasn't confident in their work so I called Able Auto Glass for a second opinion. They were able to fit me in immediately and put me at ease by providing updates step-by-step prior to the actual visit including the reasoning they used a certain urethane glue and the various pro/cons of the different windshields. Chris and Deborah are very committed to their business, use the best materials, and provide quality work that is the industry standard. They also took the time to show me some of the "shortcuts" the prior shop made on installing my old windshield such as not priming the pinchweld and places where the cheap urethane used was thin. The prices are very reasonable and fair and they go the extra step to make sure the customer is satisfied. Peace of mind is definitely something you will leave with. I highly recommend Able Auto Glass to anyone needing a windshield replaced or any of their other auto glass services! read more

Chris and Deborah are the nicest people I have met since moving to Houston. They replaced my rear drivers side window and it looks better than new. I highly recommend them for any window repair needs. read more

I didn't actually get any work done at Able Auto Glass, but Chris was so helpful with educating me on my front windshield replacement. Sadly the item I needed wasn't in stock and couldn't be ordered. That didn't stop Chris from providing 5 star customer service, for a job he knew wasn't going to happen. I'll definitely keep Able Auto Glass in mind for future jobs. read more

Chris and Deborah / Able Auto Glass are GREAT - personable and professional. Called for an estimate and received the product for the quoted price and was done faster than estimated - workmanship is TOP SHELF. I would recommend them HIGHLY. THIS IS HOW BUSINESSES EVERYWHERE SHOULD SERVE THEIR CUSTOMERS. read more

Chris and Deborah are amazing! My passenger side window was shattered due to it being broken into. Chris was able to get a window the same day, however it was defective. Bummer. He kept me in the loop and updated me every step of the way and was able to get my car window fixed before noon the next day. (They even told me they would stay late if the window arrived later to finish any work so I could pick up my car) Affordable price, would recommend to anyone! read more

Such a wonderful shop! Chris and Deborah are so sweet! Chris sat down with me and talked to me about the different glasses I could have for my car and tried to give the best price possible. I didn't have anyone to take me home so I was going to take an Uber but Chris called his wife Deborah to take me home down the street on Friday morning. It was such a nice thing for them to do! Love this shop and love this couple! They did a great job on my car and they're just really great people! Definitely will recommend them to my friends and family! read more

Fit me in at the end of the day, very convenient, did a great job fixing a small rock crack.

I took my car in for a replacement of the front windshield. I was impressed with the quality of work and the materials they use. They do take their time to do the job right and explain everything in great detail. Very friendly and great customer service too. I highly recommend this place! read more

My entire experience with AAG was perfect and easy. Communication was on point, the job done right, and the pricing fair. Highly recommended. read more

These people are so friendly and so good at what they do. They are incredibly responsive and flexible. We will go/have gone out of our way to use Able Auto Glass whenever possible. They will take great care of you. read more

Sweetest people ever! I can't be anymore grateful for them. Reasonable price and work done quickly. Thank y'all so much!

Chris and Deborah run their business with the highest level of integrity, skill, and hospitality. While I certainly hope we don't have to go back (because road debris cracking your windshield is the pits), I hope you will if you find yourself in a similar bind. read more

Very nice & down to earth couples. Chris did excellent work. Quite possibly best in the business with low honest price. Highly recommended !!! read more

I found Able Auto Glass through Yelp and was very satisfied with my service. It was far less expensive than most of the glass shops I contacted and Chris was extremely helpful and nice. The service was very quick, although I would recommend someone to drop you off while he fixes the car. There isn't really a place to hang out for two-three hours. Chris does fantastic work and I would definitely recommend to friends or family. read more