I moved into my new to me home and was having issues with some of the windows; it was my understanding that they'd been here to do some repairs last spring. I called and spoke to Rhiannon, who was very polite and friendly. She connected me with Shawn and he listened carefully and found the account from the prior owner. It ends up that they only put in new glass in several of the windows, but he offered to have their technician come and see what might be wrong with the window frames. The technician Josh was close by, doing a job in Montpelier. He came soon after and was so helpful, even helping with the screen door. It ends up we just needed some help understanding how the cranks work (they are a bit different than ones we'd had previously). Although I ended up not needing to make a purchase at this time, the stellar customer service means I will call them if I need their help in the future. read more

Able Paint Glass and Flooring goes above and beyond what a local business should strive for. In 2017 I had been in the throes of a dangerous and controlling relationship. In my apartment at the time there was a window broken, which I called to have fixed. Shortly after they came and fixed it, I had extricated myself from the relationship and was working hard to find housing. In the midst of this trying time, I confided in the office manager about my predicament and she told me that they would not charging me for the over $100 repair. This gesture of kindness and compassion helped give me the chance to get back in my feet. Thank you, Able. For caring about your community and the people in it. read more

Amazing staff, always eager to help! Never had an issue paint and window crew always willing to help and get it done!

We used to use able for our paint supply needs. When we needed a new shower door able was our obvious choice. Last May of '13 I ordered a shower door and they came to measure. I then put down a deposit. In early June of '14 they came to install it only to tell me the threshold for the bottom would not do. I asked if they could replace it and they said I was SOL. It took until Late July to track down one of these rare thresholds and have it custom cut. It was an unforeseen expense they should have altered me to prior. In August of '13 they came back to install the door and threshold and said they didn't know how to install the threshold. Meanwhile I have taken off a full day of work for them again. The installer assured me they could send someone over to install it. As of September '13 no one came or called. I was left hanging. I had my assistant call them multiple times only to get an attitude from them. I had my wife call the owner only to be assured off the phone. I then was left emailing back and forth between their second in command trying to setup an install. Eventually I gave up. They took a 400$ deposit and wasted 3 days of mine totaling 600$ and they forced me to order a part that they can't even install totaling 250$. All in all this place cost us 1250$ for NOTHING. Please stay away from this business at all costs for any large project. In the spring I will attempt to have the door replaced by a different company. read more

Able Paint Glass & Flooring - The work they did: NOTHING - Glass & Mirrors Near Me - Burlington, Vermont

Love these guys. Always friendly and able to help. Great selection of the most modern materials. I have worked with this family own business for many many years. I like to do business with a locally owned business. I have a person to talk to if I have question. It's not a big corporation where they sell you something and don't have any customer service after they make the sale. They get back to me right away when I send them a email. Would always recommend them to anyone looking. read more

It was a long, frustrating saga, but I ultimately got the screens I ordered. They did not come with the pins I requested, though, so I had to wait another several days to have those put in before I could finally take them home. They were willing to provide a discount on the order, although admittedly a little begrudgingly. The product itself is great, but as it was made elsewhere and Able was just the middle man, I can't really judge on anything more than service. read more

I've always had great luck with Able. I've purchased flooring a couple of times. Most recently ( within the past month) I purchased an exterior door from them and had it installed......it worked out beautifully! read more

I won't get into the work they did or didn't do on my house, but I found them to be extremely rude, unhelpful, and frustratingly disorganized while trying to arrange anything over the phone. There were multiple instances where I was told by the receptionist to leave a message and someone would get back to me the next day and proceeded to receive no contact from the company for multiple days, prompting me to call them back. Overall I was just not impressed. I think it speaks volumes and I was relieved to see other negative reviews on this platform because their website only has 5-star reviews. read more

In my quest to support small business owners I contacted Able Paint and Glass for a window replacement estimate (several window). The gentleman came out quickly and measured and said the estimate would come in a few days. We are now at week 3 and I never heard back from them even after I called them to see if it was available. Good for them if business is so good that you can afford to blow off customers, but as far as I'm concerned it's poor business practice. I won't buy a paint brush off them, if they don't have the courtesy and respect to potential customer, then I'll buy at the box store, at least they got back to me. read more

I had a great experience with the folks at Able for my flooring. I went in looking for inexpensive and indestructible flooring for both our kitchen and our breezeway. Mary Jane didn't try to upsell me to anything I didn't need, steering me away for the more expensive products. She was knowledgeable and patient. For the kitchen, I purchased luxury vinyl planking that installed myself. The price was better than any other flooring place around, the planks were all in excellent shape without any broken pieces at all, and the floor went down easily. For the breezeway, we bought commercial grade carpet that was again well priced. Because she knew I was trying to save some pennies, she let me know that if I ripped out the old stuff myself, I could save that fee, which I did. The installers were supposed to be here after 1:00, and they were in my driveway by 1:05. They were clean, professional, did a fantastic job, and picked up after themselves. I wasn't sure what I needed for transitions, so they ordered me a bunch to take home and just charged me after the fact for whichever ones I used. The floors look great and the experience was seamless. I will definitely use them again for other flooring in our house. read more

I would not recommend this place due to bad business ethics. Owner was very rude and unprofessional. I felt betrayed, helpless and that I wasted my time and money. read more

Able Paint, Glass, and Flooring tiled our kitchen floor recently. Here is what I can tell you: Don't pick this company to tile your floor. They messed up the grout, leaving large gaps, black marks where the spacers were, and epoxy footprints all over the tile. A supervisor saw the crew's work, and agreed immediately that it wasn't right, and had his crew clean the tiles and replace the grout. Things were looking up, but the crew was supposed to use an epoxy grout remover, and instead, scraped the grout off the tile with a chisel, which took the finish right off the tile. Then they replaced the grout with white grout instead of gray grout, which doesn't match the grout in an adjoining room. The white grout is already dingy less than a week after the project is completed. There are scrape marks on the tile and on an adjacent wood floor where they dragged the oven across it, and epoxy grout footprints on my wood floor. I was expecting the supervisor to come back to inspect their work, but that didn't happen, unsurprisingly. We are still cleaning grout dust from our furniture. Don't let these people into your house! read more

I called upon them to get some window work done. They sent out some guys to measure. There was some confusion on their end in this process, first with time then with taking the correct measurements. Eventually, and I mean almost a week later, they came back with a bid that was twice as much as everyone else's. We're talking mid-range quality glass vs mid-range quality glass so I am very definitely comparing apples to apples. Done and done. read more

Trying to remove my review...in my anger I did not see yelp selected the wrong state, hence the wrong company. My apologies. Working to delete this read more