excelente, prontly response, 5 star, great person and have a good talk , don't hesitate to call Himread more

Was locked out the car at work. Responded immediately and arrived quickly. Got it unlocked quickly…read moreand charged the best rate. Absolutely recommend. Great service!

I literally made this account for this one review…read more I am extremely disappointed with the service I received from this company. I scheduled a tow 5 hours in advance after my car broke down, and I even arranged an Uber to get to work, trusting they'd keep their word. After two exhausting 12-hour shifts at a hospital, I showed up at the scheduled time only to find that no one was coming. No one even bothered to notify me of the delay, leaving me stranded at my broken-down car with no support and an additional 2-hour wait. This lack of communication and disregard for my time is unprofessional and unacceptable. I wouldn't recommend this company to anyone who values reliability or courtesy. They've completely wasted my time and shown zero respect for my situation. **Edit** I just want to add that according to the company, they have a very bad flow of communication towards their team. Their lack of proper communication and planning leads to unprofessional service. I am pleased that I now must wait an additional 1 1/2 to 2 hours minimum for my service with only $25 off my $106 total fee, not including the $70 of Uber charges. It was that or Uber again home and try another time. I would not recommend this company to anyone nor my friends unless you want unprofessional service and lack of proper communication towards the dispatcher-drived and driver-manager. I should not have to message the driver and not hear anything back 5 mins before my scheduled tow. I still would like to personally apologize to the dispatcher who is very supportive and trying to understand my situation and help but in the end I will be a "Karen" right here and say this is still unprofessional especially with everything's that has come out of this situation. But having been a manager, I would have liked for them to call and apologize to me instead of sending his dispatcher on his poor management.

These folks are the best!!! Very fairly priced and were able to accommodate my son's very…read moreundrivable car. Vicente went above and beyond to help us make it happen! He was the awesome. Thank you.

Great service fast service and affordable prices. I recommend and will return. Wesley chapel…read morelocation.

Staff was professional, friendly, knowledgeable of my cars needs and the service was quick.read more

I moved back to Tampa from Pennsylvania and my AC stopped working. They were very professional and…read morepleasant to work with. I got an estimate and when they were done it came in at that figure. My son-in-law recommended them to me. I will be taking my care here from now on for service. I recommend them.

Another update ... This time for new tires delivered by Tire Rack and installed by this shop. They…read moreare an approved shop by Tire Rack, so it was easy to select them when ordering my tires. Ryan, the associate behind the desk was a class act. Nice greeting as I walked in. During three hour wait he ordered an Uber for a lady who didn't know how and was updating those in the waiting room on the status of their vehicle repairs. He even helped a customer charge his phone at the recharge station the store has. Keep up the great work Ryan! The shop hand tightens lugnuts to factory specs with a torque wrench. Ryan even showed me the tool. I watched part of my install and they appeared to handle the rims carefully. Keeping my 4 vs something higher for the reason noted before plus this time around I asked how much they would charge to flush/replace transmission fluid and was told they don't offer this service for cars with CVT transmissions. This eliminates a wide spectrum of vehicles that now use CVT transmissions.

If I could put no stars I would called my roadside assistant they hired Bayside and 5 o'clock and…read moreThey didn't show up until 1030 wouldn't answer the phone and I got in some money some other way my wallet was stolen Do not hire Bayside lockout not responsible never do business with them

Absolutely TERRIBLE!!! The guy was very unprofessional and reeked of weed! Wait time was ridiculous…read moreas well! 0/10 I HIGHLY DO NOT RECOMMEND!!!

This past Sunday, my 2020 Rogue started to overheat (gauge went from C to H). Pulled into this…read morebranch at 3pm & told Krystal that I'd leave the car so they could inspect it. By 5:30 that same day (they close @ 5), I had a voicemail explaining the diagnosis & they're plan of action. A subsequent email explained what needed to be done along with the cost. My point here is that Krystal could not have been nicer to me. She went over & above to get my car in & diagnosed much faster than I expected! Even though I opted to have the work done elsewhere, Krystal saved me an entire day by being diligent. On a Sunday, no less! She's a keeper! Also, need to shoutout the store manager, Crismery, who strongly suggested that I should have my car towed, to avoid any further damage. I had dealt with her before & she is also an asset to Firestone! Many thanx to all of you! Dave Capierseho

Franchise is still poorly ran. They will ruin your car and blame you for it.. despite you bringing…read morethe car in with no issues. These people are the worst to deal with. Was told to only go there for oil changes, and they can't even do that right. Their engineers are actually terrible. You would maybe have a better time fixing the car yourself than to let one of their "master technicians" touch your car.

I would like to share my great experience with Tire Choice and their amazing team at the store…read morelocated at 20687 Bruce B. Downs Blvd., Tampa, Florida. I've had this positive experience not just once, but three times! My first visit occurred at the beginning of this year, 2026, when I bought two tires for my 2019 RAV4. The team took excellent care of me from the front desk all the way through the end of the service. They were professional and efficient. Next, my GLC 350e needed front tires replaced, and once again, the team provided outstanding service. As soon as I arrived, I felt welcome and confident that I had chosen the right place for my family's and business needs. Andrew did a fantastic job and delivered excellent customer service. Today was my third visit, and it was just as impressive. The service was super-fast and friendly. They listened to my questions and answered all of them thoroughly. Initially, I considered driving my trailer to the shop, but after speaking with George on the phone, I explained the situation regarding my old, cracked tires. He recommended that I bring only the tires because driving the trailer could be dangerous, especially since my house is only five miles away. Thankfully, I took George's advice, and when I arrived at the shop, he inspected the tires and said, "I'm glad you didn't drive the trailer because these tires are very dry rotted." I hadn't used the trailer in at least five years. I am so grateful to have chosen the right shop to assist me and my family. I would like to thank the entire team at the Tire Choice store in Wesley Chapel, especially George and Andrew. George, I want to express my gratitude once more for your help, recommendations, and outstanding service. You have a fantastic store with a great team! Thank you, Marcelo Nobrega

I'm extremely disappointed with my experience at this tire shop. I made an appointment ahead of…read moretime specifically for a tire replacement. When I arrived, I waited about 30 minutes before being told they couldn't patch the tire -- which was already something I was aware of. I explained that I had scheduled the appointment for a replacement, not a patch, and they then informed me that I needed two tires replaced. I agreed and understood that adding a second tire could take a little extra time. However, I was originally told the replacement would take around 30-45 minutes, and my vehicle ended up taking about 1 hour and 40 minutes. I understand delays can happen, but I made it clear that I had an appointment later in the day and was already concerned about timing. Once I mentioned that I was going to be late, my tires were suddenly finished almost immediately. The most frustrating part was what happened after I left. After paying $377 for two brand-new tires, I noticed that they had not even been properly filled with air. The back left tire was at only 24 PSI and the back right tire was at 27 PSI. Having just purchased new tires, this was extremely concerning and unsafe. I had to immediately find an air pump to correct the tire pressure myself. I understand that mistakes happen, but after paying hundreds of dollars for a service, I should not have to immediately perform basic maintenance that should have been completed before handing my vehicle back. A tire replacement should include properly installed and properly inflated tires. This experience was frustrating, inconvenient, and honestly made me question the quality and safety checks being performed.

I don't often write reviews, but I felt compelled to recognize the outstanding service we received…read moreat National Tire & Battery in Rosedale. A few months ago, I flew out to visit my son at college and discovered his first car needed front-end repairs. As a new driver, this was a stressful situation for him, and as a parent living out of town, I wanted to make sure he was treated honestly and fairly. From the moment we walked into the shop, Tyrell made all the difference. Tyrell was kind, professional, knowledgeable, and genuinely caring. He took the time to explain everything in a way that both my son and I could understand. He was also funny and personable, which immediately put us at ease during what could have been a stressful experience. Most importantly, he earned our trust right away. He worked with us on the price, helped us understand the repairs that were needed, and treated my son with respect. As a parent, that's something I greatly appreciated. It's not easy handing over your child's first car for repairs when you're not familiar with the area, but Tyrell made us feel confident that we were in good hands. In fact, after I returned home, my son needed another repair. The reason I told him to take the car back to this same NTB location was because of the positive experience we had with Tyrell the first time. Finding someone you can trust in the automotive repair industry is invaluable, and Tyrell has earned that trust. Thank you, Tyrell, for taking such good care of my son and treating us like valued customers. Your customer service is exceptional, and you are a tremendous asset to National Tire & Battery. Exceptional employees deserve to be recognized, and I want to make sure he knows the positive impact he had on both my son and me. Meeting someone with Tyrell's character, professionalism, and genuine concern for customers is rare, and we are truly thankful that our paths crossed.

I went in for a slow leak in my 8 month old Honda Accord Hankook tire. They they called back later…read moreand said they had to replace the tire because the puncture was too close the edge. So far no problem. However the person that called said they did not have an exact match, but would put on a Hancook tire that was a notch above what I had. When I went to pick up the car, I found out that they put on a Mavis branded tire. I complained to the desk, but all he kept saying was that Hancook made their tires, and the supervisor apologized for not telling me it was not going to be a Hancook branded tire. The tire they put on has an increased milage warranty, but, and this is the big thing, at the expense of less capable wet weather performance. So in wet weather braking, expect unbalanced performance. Buyer beware. Will not be going back to this shop, even though it was close to home. My family's safety is not worth the risk.

Excellent service! They got me in right away to fix a rattling noise in my car and had it taken…read morecare of quickly. The staff was friendly, professional, and honest throughout the whole process. It's great to find a shop that provides fast, reliable service. Highly recommend!

I had a reservation through their website for 1pm. I got there and was told I would need to wait…read more1.5-2 hours. I asked the person if I should have done a reservation any other way or come another day. His answer was: "just because you have a reservation it does not mean you will be taken care of at that time". I then asked, again, if I should have done the reservation any other way or come another day and the response was that it would always be the same. I would not recommend to come to this place.