Lovely day at the spa with multiple services. Beautiful location with lovely and comfy chairs…read more Fresh water and snacks are available throughout the day. Great for groups. Reservations are important

Over the past 2 days I've had truly disappointing and alarmingly expensive treatments at this…read moreestablishment: to wit a traditional pedicure and a shellac manicure. I am underwhelmed. In both services, my nails were not prepared properly - i.e. cuticles soaked trimmed and shaped, nails scrupulously cleaned and prepared for the polish/shellac. The final result on my hands is that the shellac never hardened, and peeled up off the (uncleared) cuticle, blistering, lifting and sloughing off the nail completely when I showered. Literally less than 2 hours after the service my fingernails look worse than they did when I walked into the establishment. With regards to the pedicure, the sole of my left foot blistered and peeled, leaving a sore spot that is painful. Lovely that they give a (cursory) salt scrub. Delightful that they offer scented paraffin. How civilized one can get a glass of wine. Bollocks. I want a mani/pedi that doesn't cost a fortune and that results in sleek, well groomed extremities and not in a pile of smelly plastic shards on my desk! I will be returning to this establishment tomorrow to lodge my complaints. And then I'll head to my usual 'in and out' nail salon to get a REAL mani/pedi. I am very disappointed.

Really like this location and the girls that work there. Always clean easily accessible on hall roadread more

This place is a joke. Milan Laser pulled my credit just to show me pricing and then tried to lock…read moreme into some ridiculous financing plan. I asked if I could just pay as I go, like every other normal laser clinic, and they flat-out said no. They bragged about me being "approved for a good loan" and acted like $400 a month for laser is somehow normal. On top of that, they made an awkward comment about how high my credit score is, which was unprofessional and honestly just weird. And let's talk about the "free treatment" I chose for my underarms -- complete trash. I've had to shave three times since, including the same day I got home, because they missed so many hairs. Zero attention to detail. The free session with consultation was worth exactly that. Everyone I know pays under $200 for full-body laser and actually gets results. Milan Laser is overpriced, sloppy, and more focused on selling loans than doing their job. Honestly, you'd get better results buying a $10 razor at CVS.

An unbelievably bad experience! Extremely unprofessional. One of the staff, T.T., is extremely…read moreknowledgeable, skilled, and personable. I was treated in this clinic for several years, often 5 or 6 times each year. On almost every visit the OHIP limit of three biopsies or scrapings was done. On the rare occasions where appointments were 6 mo. apart, the build up of damaged areas was so extreme, multiple and extreme treatments were necessary to deal with the damage. During these visits, I have experienced treatments where freezing injections from a multi-dose container were repeated with the same syringe, making me wonder about contamination from other patients. I have experienced preliminary examinations by nursing staff where my answers to probing questions were cut off and passed over such that the information passed on to the Doctor was incomplete, lacking, and wrong. I have had sessions where the biopsies were to be followed by liquid nitrogen treatments to specific areas and after the biopsies, I was dismissed and sent on my way. On one of my last visits, the examination table in the room was covered with masses of skin that had been scrapped off a previous patient. Similarly, the floor surrounding the examination table was covered with similar scrappings. (Photos attached). Two different nurses asked me to get onto the examination table for three biopsies to be performed. When I explained that I at least wanted the examination table wiped down before those procedures, the biopsies were done on a chair in the same room. No sense of importance to having a sterile environment. After my last appointment, I was given an appointment for a future date, as my condition dictated further treatment was necessary. Before that appointment occurred, I received a call from Dr. Loo giving me the results of the biopsy and 5 minutes later a second call from the receptionist informing me that I was discharged from the clinic and my future appointment was cancelled. A surprising action since there was no appointment where the areas being treated had been identified as being clear. In fact discussions had occurred suggesting when the spring weather arrived, I would be scheduled for a PDT therapy session. I am amazed the Department of Health has not had concerns about this operation. I am guessing that since my condition just required treatment and not the purchase of expensive cosmetic treatments, they were not interested in having me as a patient.

From the owner: Dr. Wei Jin Loo is a Royal College-certified dermatologist and founder of DermEffects in London,…read moreON. Specializing in cosmetic dermatology. Dr. Loo and her highly trained staff offer popular cosmetic treatments for the face and body including BOTOX® Cosmetic, dermal fillers, chemical peels, laser skin tightening, and laser skin rejuvenation. Please visit DermEffects online for more information and to schedule a consultation.

Had a wonderful, relaxing, refreshing facial with Jessica. She was considerate of my needs and…read moreskin concerns. Can't wait to go back for additional sessions.

Amber is the absolute best. I drive all the way from Utica, MI to see Amber for brow waxing. She is…read morethe only person who's ever waxed my brows to look identical and the shape I want them. Recently, I received my first facial by Amber and it was a phenomenal experience. I look forward to getting more facial's in the future.

Cara is absolutely wonderful at what she does. My skin looks vibrant and healthy after a treatment…read more The products she uses are excellent quality. Her salon is lovely. And she is so very sweet too. She will treat you like you're her best client! Thanks for all you do Cara!

Just had the most amazing manicure and pedicure at Skin Glow…read more Cara has set up a tranquil spot for her clients, and she knows her stuff. My feet and hands have never looked so good. thanks Cara.......