Too difficult to do business with…read more I traveled a bit out of my way to visit this location because they were the closest authorized dealer that had the 2XL Big Green Egg in stock. I spent time with the owner and we agreed I would follow up via phone or email with the base and accessories I wanted. Unfortunately, after calling three times (each time he was unavailable) and emailing with no response, I decided to return in person the following week. The owner wasn't there, and the employee present seemed more interested in closing up for the day than helping me complete the order. He gave multiple excuses for why he couldn't help. In the end, I traveled a bit farther to the next nearest Platinum Big Green Egg dealer and was able to place my full order in under 10 minutes.

I guess sensor was not working for over a year. I called energy resource and a service man came to…read moremy house and did an excellent job. He was very informative and very friendly. It's a real pleasure having that blue flame gas insert I also have the blue flame in the basement on the wall. If you wanna be warm on those cold days, give energy resource a call that will be glad to help you.

Wonderful company and worker, Renat. He worked so hard to ensure our 2 story house ducts, dryer…read morevent and chimneys were cleaned thoroughly. Told him mold was suspected by a recent HVAC and duct change. He found a few infected areas and treated them. He was promptly on time and very knowledgeable, kind and earnest. An itemization was given before hand and the final invoice was very close. Definitely calling them again in 2-3 years since I have two cats and a dog. Highly recommend this company. A+

Our technician, Renat was prompt on appoitment day. He was very professional,, friendly, and…read moreworked very hard. He gave me details on what he would be doing for the service. Upon compldtion, he provided me information on what was accomplished and other good preventive measures. He cleaned the areas up very well. A service fee wss very good. I highly recommend this company.

Quick response time, very respectful of my home and time. Explained everything they were doing and…read morehow things worked. Upfront and fair pricing. I feel safe in my home again.

From the owner: At 215 Chimney, We stand behind and guarantee the work we do with our material and workmanship…read morewarranties. Our Technician's are certified, skilled, and unlike most other chimney companies, we schedule our customers to better accommodate them, so our technician's work all different hours of the day. We do: HeatShield Chimney Liner Resurfacing, Smoke Chamber Parging (SmokTite), Masonry, Stucco, CrownCoat, Crown Rebuilds, UL Listed Stainless Steel 2-ply Liners, Stove Liners, Furnace Liners, Fireplace Liners, B-Vent Liners, Firebox Pointing, Stove Cleanings, Fireplace Cleanings, Furnace Cleanings, Brick Pointing, Grind-outs, Stone Pointing, Chimney Certifications, Inspections, Level 2 and 3 Inspections, Masonry Caps, Prefab Caps, Liner Caps, Lock-Top II Dampers, Stove Removal, Electric Fireplace Installations. Don't Wait, Act Now. Give us a call or Message us today for your Quote and to be placed on the schedule.

Jim was out to inspect my daughter's gas fireplace in Swedesboro. It has not worked since she moved…read moreinto the house about 4 years ago and most likely many years prior. The Fireplace is about 25 years old. Jim disassembled the fireplace and quickly accessed the problem was a faulty pilot assembly. He also determined that the fireplace was set up for propane and since the house was converted to natural gas sometime in the last 25 years, the orifice size had to be increased. Jim brought the fireplace back to life. His price was more than fair. He is a true Fireplace Expert and I would encourage anyone not to think twice about utilizing his service.

From the owner: * Over 30 years experience…read more * Prompt service at competitive pricing * We work on all brands of gas fireplaces and gas logs

Warrington Fireplace contracted these folks to help us resolve a fireplace issue that had been…read moregoing on for a while. Well Zach came out and, figured out the situation and within a week, all was fixed! Experienced and professional, Zach knew immediately and took care of it! Thanks Zach and Rick!

they responded and I responded. now haven't heard anything for 2 days. not the way to start with…read morethem, so I wont

My family and I visited the showroom on a rainy Saturday afternoon. We were greeted by a woman, her…read morename was Mindy, the owner! We were looking at gas inserts, she spent about 2 hours with us and seemed knowledgeable! She told us that she would get some prices for us and to give her a week to do so! We gave her a week and a half and reached out to her. She apologized and said things were crazy busy around there and that she would send it out by the end of the week! I once again reached out after receiving nothing from her and stated that it felt that she didn't want our business and was told again she'd send it out! We never received anything from her and I then stopped reaching out! I wouldn't use this business even if she was the cheapest, not a way to run a business! Very disappointed

Jen did a great job helping me understand how to use the gas fireplace in the house we just bought…read more She gave great instructions, set everything up and cleaned the fireplace for us as well!

Adam & Gil were awesome in doing a service call.They were courteous, knowledgeable & treated my…read morehome with respect.They called when on there way.Could not ask for a better pair.A 5 star review from a fastidious customer.Angelo Palmieri

The technician was on time, prepared, and polite. This young lady demonstrated skill and…read morethoroughness in reconditioning my fireplace. The unit is better than new. Best service encounter!

Could improve across the board. My experience felt like a classic bait-and-switch sales approach…read morecombined with poor customer service. I visited the showroom and found a hot tub I was interested in purchasing. The following day, I called ready to move forward based on the pricing and details I was originally shown. However, once financing was discussed, the terms changed. The advertised package originally included an electric cover, but I was told that if I financed the purchase, the cover would be removed and pricing/specifications would change. What made the experience frustrating was that the website promotes financing, but the final offer did not match what was originally presented. It also felt like pricing was being adjusted above manufacturer retail while still being marketed as a "sale." As a customer, transparency and consistency matter. If a product is advertised at a certain price with included features, those terms should remain clear regardless of payment method. The experience reminded me of seeing a car at one price and then being quoted something different when you're ready to buy. Disappointing experience overall.

We went there and it started out so good .we were thinking about which one wanted as it was a…read morelittle more than we had to spend.The salesman CALLED us and offered us a Bullfrog A7 spa refurbished/warranty model at a great deal .We put a deposit and received a contract, this one was listed also on their website and they called 2 and half days later and we were told it was already sold.We checked hours after the refund and it's still on the website for sale. Very shady.

Concierge was horrible! See Google review. Failed 2 inspections and allot of days taken off to fix…read moreand coordinate even after paying 1000$ for that service to do it. Stove is nice and once installed - the follow up was good with a whistling noise. 1000 plus time off from work - Cost my husband and I allot more than the aggravation was worth.

They came highly recommended. Excellent showroom to help you choose your options. They nailed…read morethe installation date, meaning no delays they showed up when they said they would. Would highly recommend.

Orlando showed up himself and with a few guys to do the work. Good communication, showed pride in…read moretheir work and spent the time to do a thorough job. Highly recommend.

Orlando was great! I had to orchestrate this emergency project for my parents while I was out of…read morethe country. They were super flexible, kind, and responsive. They gave me various options explaining everything in their estimates (all very reasonable) to help me find the solution that best fit my needs, not theirs which I appreciated because not being there was stressful. They showed up on time and got the job finished earlier than I expected with no disruption. I plan to hire them for another project.