I called about a garage door repair. They would not come to see the damage. Instead, they had me…read moresending them photos of the door and answering lots of questions. Even though I'm only about a mile away. Finally, he said he will call me back after he talks to the sales dept. Several days later, still waiting. I had called another company, Sumo Garage Doors. The man came right on time and was very friendly and professional. He showed where I needed to repair the cement rather than the door. So professional and honest. I will call them next time for sure. TM Kenney left me hanging.

Found this hidden gem alongside a popular road. Welcomed warmly by salesman. Friendly and listened…read moreto the particular needs of our home. It was a challenge as homeowners to determine which would be the best fit, and Tom guided us through each nuance of garage door purchasing. The best part they were patient as our project took longer than expected. There was a slight issue, and the technician was at my door quickly and early to remedy. Pricing was comparable to other facilities except this place appeared more organized and a better value for our needs. A must try...

Wow! I imagine it's…read morehard to be excited about garage door repair right? Wrong! Dan and his team put in my garage when I moved in. Perfect. Buttons by the door. Buttons by the garage doors. Code thing for outside. Paired to my cars. New motors. Great! Now, the sequel. I got new cars. I also stupidly threw out my old garage door openers. So...I couldn't pair the new cars. Called dan. He talked me through it. Unfortunately, I bought the wrong universal remotes and broke my garage opener completely. He came about 4 hours later. FIXED! I haven't come to expect same day service for home stuff. Well, with all island...I got it! Highly recommend!!!

The owner Sue is a horrible, nasty person!! She is extremely rude, aggressive, speaks over you, &…read moredoesn't listen to your problems or concerns. She repeatedly raised her voice with me on the phone because I tried to explain to her that something should be covered under warranty and she didn't want to hear it. She tries to charge you for things that are already included in the price or covered under warranty which they definitely do not honor. Had problems with the door right after install and rather than correct the issue accordingly, did a cheap fix and keeps sending me bills. Will not return my phone calls now or speak to me.. Believe the bad reviews on here. They are accurate!

Stay Away. Ken provided used door opener and used equipment. Pieces did not match and kept saying…read moreit was an upgrade which was false.

I want to start by saying that I'm not here to write negative thing about a business. I'm simply…read moresharing my honest experience to help others make informed decisions. I found this company here on yelp and was drawn in by all the positive reviews, believing it to be a reliable local person. Ken came to my home to provide a quote for my two-car garage. He is polite and very nice on the day of the quote. I did not get a second quote and went with him because my husband likes him. I confirmed the price via text message, along with the model number for the two-car garage. He answered me with "Correct". However, when installation day arrived, I was surprised to find out that the quoted price was actually for a one-car garage. I understand that miscommunications can happen, but it was disappointing to receive a different price on the day of installation, especially after having confirmed it in WRITING! Everything I said is the truth, I just don't feel the need to put up a screen shot of the text, you can use your own judgment. What made the situation frustrating was the lack of a genuine apology or acknowledgment of the mistake. If he had approached the situation explaining mis-read/ rushed reading the text message, I would understand. I urge anyone considering this company to be extremely diligent. Make sure to get all details and pricing in writing to avoid any confusion. It's unfortunate because I was drawn in by the positive reviews, but thankfully, I hadn't started the job yet.

Great communications Came on time and did an amazing job…read moreI will strongly recommend Eli for any one in need of a garage door repair

Eli did an excellent job for me and my garage is now working fine. He is extremely honest, and…read morevery knowledgeable in regard to garage door repairs and installations as well as all aspects of garage door remote controls. I give him the highest rating possible. Prompt professional service at a very reasonable price!! Thanks so much Eli!!

garage door won't close. called in the evening and they were here the next morning as promised…read more fixed my problem and reprogrammed fobs and outside key pad. would highly recommend!!!

This garage door company was the best. Good price and great service. My door looks beautiful thanks…read moreto John and his company. John always returned calls promptly, which is a plus. Would highly recommend.

great service, on time and excellent pricing. Precision hard the hardware I needed in stock and…read morecame out on the same day

I've been experiencing an intermittent issue with my garage door--it wouldn't open, and after 20-30…read moreattempts it would finally work again, then the problem wouldn't return for months. Yesterday, it happened again, but luckily I was home and able to have a technician come out to inspect it. After just one press of the button, the technician immediately identified the issue, and within a few minutes everything was fixed. Customer service was especially helpful--I didn't have to get bounced from one person to another, which really made the whole process smooth and stress-free. Great service--truly a standout company.

I called Brentwood Door Co to inquire about having an automatic garage door opener installed. The…read moreperson I spoke with was very pleasant and polite. She answered my questions and even called me back to add something else she wanted to tell me. The installers were gracious, polite and professional. And, they showed up right on time. It's a pleasure for me to write this review.

Called for repair, door was't coming down smoothly. He sprayed all spots. showed him where a screw…read morecame out. Then he checked around added a few more screws. No hardware was needed. Bill $214.50. Called immediately to complain the prices ranged from $79 to $129 online all local. Told there pricing labor, insurance and gas (8 miles) Bohemia to Patchogue Would never recommend. thieves