We enlisted Smart Solutions Electrical to update outlets, install recessed lighting, add porch…read morelighting, and install lighting in our upstairs bathroom. They were prompt, courteous, and excellent problem solvers. They show up when they say they do and confirm appointments. I also found their prices fair for the amount of work they performed. We will be using them for our future electrical projects.

Shawn was very responsive and he was beyond professional and friendly. He came promptly and timely…read moreand fixed our issue and educated us. I know we have need for more work in the future and we will only use Shawn and Smart Solutions Electrical!

Fast,professional, excellent customer service. Chris Jenkins took care of everything !read more

excellent service provided with very professional and helpful trained staff. I recommend them…read moretotally!

Just needed a light fixture and smoke detector replaced, they were responsive and easy to work with!read more

Just had Mark and Quinn come out and fix some electrical issues in my house. Replaced two breakers,…read moreinstalled two new GCFI outlets, and discovered potential hazard with wiring done by a previous contractor. They were great and I will be using them again! 5 stars! Thank you again for this peace of mind.

Gene is incredibly professional and knowledgeable, he took the time to clearly explain my issue &…read moreoutlined the best course of action. He completed the task quickly and efficiently, and the end result is top tier! He even made sure to clean up completely afterward, leaving no mess behind.His pricing was surprisingly fair and transparent. It's extremely rare to find a company that delivers this level of expertise and customer service. 10/10 would highly recommend!

From the owner: Hi I am Gene with Bright Future Electrical Services. Need any work done? We’ll look no further . We…read morecan get the job done , from all new construction to old work . I Would love to chat . $50 service fee , but will waive the fee if hired.

I just want to say thank you so much to this business…read more Amanda went out of her way during a very cold and busy day to help us. In the end we discovered the problem and corrected it. Amanda said that we should should check it and we just loved the support.

From the owner: *Master Electrician * Class A Contractor * Licensed, Bonded & Insured* OSHA 30 Certified *…read more At Phase 3 Electrical Contracting, we provide reliable electrical solutions backed by years of hands-on experience and a reputation built on trust. From repairs and upgrades to full-scale contracting projects, our licensed team delivers safe, efficient, and cost-effective work for homes and businesses across Newport News and the surrounding areas. When you need an electrician who values quality, integrity, and customer care, count on Phase 3. Visit our website to learn more — or call today and let us power your next project.

I took a lamp in for a small repair. I was quoted $25 plus the cost of parts which could run $1-$7…read more When I picked it up a week later, there was no charge - the repair was so minor and didn't require any new parts. What a pleasant surprise! The staff was nice, too.

When we walked in the staff didn't greet us, and when we said hello and stated what we were looking…read morefor the staff seemed flustered and inconvenienced that we were even there. We were prepared to spend a good amount of money on our lighting fixtures for a new home, but we will take our business elsewhere. Customer service should be the most important aspect of this business. I would rather take my chances ordering online before I ever step foot in this store again.

We placed a service call on Cinch home warranty insurance to check electrical outlets. Governor's…read morecalled almost immediately and sent an electrician the same day! He quickly checked every outlet in the home (there are a LOT of outlets) and came to an immediate solution that required no repair work. While here, he answered all our questions about our new home and helped us determine a couple of fixtures are bad. He was very kind and very thorough. We will use Governor's again to replace the bad fixtures.

THIS RATING IS BASED SOLELY ON THE OFFICE ADMINISTRATOR and her continued failure to deliver a…read morestatement of work for the doorbell fix that occurred September 20th, 2022. I requested a SOW and after several days of calling again, and again and having to leave voice-mail messages regarding this request, I left a negative review on Yelp. After which when I called again. Now this person picked up the phone. She claimed that I did not give enough time to send me the SOW. I told her if she would send it to me now, I would revise my review. 4 MONTHS LATER I HAVE NOT RECEIVED NOW STATEMENT OF WORK. Would you continue to go to a good doctor only to tolerate an administrative staff that was unprofessional, lackadaisical, and failed to complete committed tasks? I would not. I would find someone else. So I submit, until Governor's Electric get their act together I would choose someone else.

installed generac generator and cant get ahold of them called 3 times...left messages and no return…read morecall.

extremely unreliable..called numerous times to get repair work done...doesnt return phone…read morecalls...when he does...he puts you off again and again...NEVER do business with this guy.