I cannot express how amazing this company, specifically, Diana DePaola is …read more.. I use Intrinsic for my personal insurance needs as well as any needs I have professionally. I often refer clients to a handful of agents so that they can choose the agent and policy that they like best. Diana CONSISTANTLY impresses my referrals with professionalism as well as beats out the other companies quotes. Not only does Intrinsic offer extremely competitive prices but I have NO DOUBT in my mind that my customers will be taken care of. She is always looking out for the clients best interest. There has not been one instance in which my client has given me any other feedback other than praise for Intrinsic and their employees. One reason insurance is such a headache to deal with is because its not easily understood by the average consumer. There can be different levels of coverage, premiums, prices, hidden costs, etc. but Intrinsic is 100% transparent. Honestly, I don't know much about insurance but I know I can trust my agent -- and that's all I need! I will continue to refer my friends and family to Intrinsic! Thank you, Diana and Intrinsic Insurance Services -- you are wonderful! ps. I never thought I would be this excited about an insurance company :)

This company, specifically Aurora is AMAZING. She was able to add more to my auto policy, AND add…read morerenters for less than I was paying AAA. The personal and prompt service makes it an even better value.

I called this office looking to transfer my policy from another office in Auburn that I'm not happy…read morewith. Keith Thomas gave me a call the day after I called and told me that he isnt allowing any local people to transfer to his office!!!!! can you believe the nerve of these people!!!???? I have been with state farm since I was 17 and im now 47 and this is how they treat me.......I have had a new car for 5 months and recently they raised my insurance by 50% without my permission etc.......they office i wanted to transfer from had a guy call me yesterday and he kept calling me "buddy" instead of my name......he was so unprofessional i had to stop him and tell him to be professional and call me by my damn name instead of insulting my with his dude "buddy" talk! These insurance companies are in for a rude awakening when all of their customers leave the state as they BEG for all of us to come back!!!!!! STATE FARM YOU DONT DESERVE ANY OF US TO BE YOUR CUSTOMERS OR TO PAY YOUR WORTHLESS SALARIES!!!!!!!!!!!!!!! WHAT YOU ARE ALL DOING SHOULD BE AGAINST THE LAW 100%!!!!!

Wonderful folks. Needed to shop my Homeowners insurance and they got back to me right away with a…read morereply and an offer of a HO Policy. This was better than my existing one of many years and was more reasonable. No upsell, just excellent information and even in this craziness of office closures and mandatory off-site working, Marianne was able to email me all the forms I needed and answered all the questions I had. Highly recommend.

I wanna shout out James Perkins for his wonderful help with my car insurance. He went over and…read morebeyond. It's because of James I will be staying with nationwide. Nationwide/sunrise gold insurance

I called the office on a Friday to resolve a nonpayment issue from my mortgage company. Never…read morereceived a call back. Called on Monday and received a call back within minutes. The person I was working with had a terrible attitude so I asked to speak to the supervisor. The manager called me back a short while later and helped me with my issue. I was not happy with my experience from the original person I spoke with so I asked how do I switch agencies. She told me the process but expressed how she would not like to lose me as a customer. I told her I did not appreciate the way I was treated and will be looking for a new agent. At that time she tried to manipulate late me by telling me the first person I spoke to just found out 10 minutes prior to her calling me back that he husband had cancer. With all do respect, I am sorry but that is not something you burden the customer with. I understand that she was under stress, but she should not have been at work let alone calling customers back.

Contacted this insurance company for a very specific policy. THEY LIE LEFT AND RIGHT, AND I LOST A…read moreLOT OF MONEY. They will also not contact you back. Be careful and I suggest going with a well known company, these people will take your money, lie to you and run! If you go on google the owner rated his own business as 5 stars, that is a terrible sign. RUN FAR AWAY FROM THESE AGENTS.

Thelma was absolutely amazing to work with. She helped me to secure insurance for a very hard to…read moreinsure home due to wildfire risk. She was helpful with all the details and a great communicator. We had difficulty in closing the loan in the time frame communicated by the bank and she patiently amended each time we had a new close date. I forgot to communicate to her that the closing was delayed one last time and she called because the policy was cancelled. She worked hard to reinstate it and track down where the check was from an extremely unresponsive title company. I was absolutely thrilled with my experience with Thelma. In a time where customer service is not what it used to be, she was a refreshing change. She went above and beyond for us. I can not recommend her enough.

Tony and team are amazing to work with. They are patient, really polite and laser focused on…read morecustomer satisfaction. They helped us navigate CA Fair Plan and even secure a discount! I highly recommend. Next up is to bundle our auto insurance with them for even more home insurance discounts!

Very poor agent. He emailed me to go over my auto policy 9/2 and 4 calls later the last one on 9/23…read morehe hasn't responded. He made a change to my policy he said would save me money and the premium actually went up. Virtually no customer service. He just wants to collect his money and provide NO service. I wouldn't recommend him to my worst enemy the service is so poor. I'd give him negative stars if I could

It is not my practice to do reviews but I believe outstanding service should be recognized and…read morecomplimented. The service we received was wonderful and exceptional from Bob Rojas, CPA at Rojas and Associates. He was friendly, personable and very professional. What we thought was a complicated tax return due to assets we have in a foreign country Bob didn't make it sound one bit complicated. He put our mind at ease letting us know everything would work out and how he could help us in the coming year to plan to help save us money to the point we walked away feeling so grateful and appreciative for his knowledge, compassion and helpfulness. I am most grateful for his patience and thoroughness in completing all our foreign tax information. Upon switching from our previous CPA firm Gallina in Roseville who didn't provide us with one on one service or advise us what we could do to better help our personal situation we found Bob who was a wealth of information. He was able to help us with a tax planning strategy as well as give us peace of mind knowing exactly what he was doing to save us money. My husband and I cannot say enough wonderful things about Bob. If you are looking for someone who will treat you like family Bob Rojas is your guy. He is straightforward, sincere and genuine. We are so happy we found him!!

Bob is nice. No doubt about it. But he nearly lost me my house and caused loads of stress with his…read morenonchalant attitude to my problems. Lots of yes, yes, yes I can fix this. No results. Routinely neglected to return my phone calls. Took over a month to get paperwork to the IRS that was urgent. I don't need nice. I need serious, professional attention to detail. I didn't get it here. I fixed all my problems myself in 3 days.

I'm excited to be the first person to provide a review for this company. This review is long over…read moredue. We had several bad experiences with various insurance companies, non responsive agents, and a friend recommended Jack Chew Insurance. He said they were a brokerage, so they could shop around different companies to get us a good rate and coverage, which was cool (we were used to going directly to the insurance companies). I called for an auto quote and spoke with Glenn, and he was very responsive and informative. He went over in detail all the coverage's and discounts that we were eligible for and he found us a good premium for our auto and was able to get us a great deal for our homeowners. We have been with the company for over a year now and could not be happier. It's a family owned business, great personalized customer service. Had a great experience and would recommend.

We were ghosted by this company and none of our phone calls were returned…read more Fortunately we got coverage from Goosehead Insurance (through Mercury). I'm not sure why Sky Insurance is so highly rated ---I would give them zero stars if it was possible!

Agent has a very bad habit of making appointments with me and blowing them off. Seems highly…read moredisorganized, and not very knowledgeable. She ended up completing a quote and I wanted to simply have her make a few corrections to her assumptions and she never called me back after missing a set up appointment for the SECOND TIME! A waste of my time and a loss of business for Sky ins. NEVER AGAIN for me!