My A/C started blowing 82 degree air and I turned it off. This was on a Friday evening. Saturday…read moremorning I called and spoke to Angela who arraigned for a tech to come out. Parker evaluated the cause (slow leaking evaporator coil) but he wanted to be sure the rest of the system maintained integrity by performing a pressure leak test which he did a few days later. He charged the system back up, enough to get me to the pressure test. Confirming the problem, he passed me over to Hope who provided a solution and explained in detail what needed to be done, what it would cost, and how long it would take. This was on a Friday afternoon. She was able to coordinate the required new equipment, materials and schedule their construction team for the following Monday morning. Everything was in place that morning and needless to say, they knew what to do and how to do it. They jumped on it, and never stopped. No breaks, no lunch and were finished by 2:00 PM. This was a major project, having to demo and rebuild the supply plenum, remove and replace the coil section of the furnace, install a new drain pan and drains, etc. As fate would have it, my thermostat had failed and that caused a delay getting the system to start. Richard, another airWoodlands tech came out and discovered the problem quickly and provided me with a new thermostat. From Angela, to Parker, to Hope, to Cossa, and to Richard, I could not have asked for a better team from any one, anywhere. Customer service in general has failed in America, but this group is an exception. I will never have to search for an a/c contractor. Air Woodlands is the best. (A special call out to Parker. He was the key element in earning my trust and Air Woodlands)

Scott showed up on-time and explained what he was going to do, checked out my system, and offered…read moresuggestions for future maintenance. I'll definitely be using Air Woodlands going forward

This is an exceptional Air Conditioning company with an exceptional staff and service. Jason…read morecame to our home exactly on time to check our Echobee Thermostat and recalibrate it to set up the correct Temperatures and Humidity because it was sending messages of possible problems with our AC system. However, after checking our AC system and completing preventing maintenance for a really fair fee, Jason concluded that our AC system is in very good condition and it was more Thermostat wrong messaging than the AC system itself. My wife and I were extremely appreciated and happy Jason's professionalism as AC Technician and most of all for his/their honestly. I will definitely recommend this company to anyone, and I will hire them next time to check and do whatever maintenance in our AC system if needed. Thank you, Richmond's Air, for excellent service.

I rarely write reviews, but this situation is a must. Richmond Air installed my new HVAC for my…read moregarage recently and had the best price for the product and skilled install which is critical for performance. As a matter of fact there was a misunderstanding in the quote as I thought it included new ducts, but it did not. But James replaced for free due to the misunderstanding on my part. He did not have to do that because it was my mistake in communication. Prior to that I had 2 other hvac systems installed by another company. So I called that company that did the install to repair one. Within hours of repairing one hvac, the other failed. So I had to wait over the weekend for them to return to fix the hvac and on Monday my schedule. Then I decided to use Richmond Air for the repair. I only would be at my house from 8:30 to 10am due to a departing flight. I called Richmond Air at 7:30 AM on Monday to see if they could send someone to my house within the hour. The owner, James showed up with a staff member. So the other company's staff accidentally let out my Freon. James called the company and explained the mistake for me and arranged for them to replace my Freon for free. That is honestly and great customer service. He could have replaced the Freon and charged me, which is expensive and let me figure out the situation with the other company. So that deserves my business and yours. Trustworthy, competence and great pricing. I hope this review helps you select Richmond Air. I am confident you will be happy with the work and you will feel that you have gotten great value for the service.

I was initially concerned by the lack of Yelp reviews, but after meeting the team I found out that…read morethey were experienced professionals who have been in business for decades. I had two additional HVAC ducts installed and the team did an excellent job from start to finish. During the quoting process (which is free), Stefin was very knowledgeable and knew exactly what needed to be done. The price on the quote was also very competitive. John and Roy were on-time and professional during the installation and did good quality work. Velocity Air will be my go-to HVAC guys from now on.

John the technician solved the problem and immediately fix it. We had a blockage from our dryer…read moreand he knew exactly what to do.

Toms Quality are very professional, knowledgeable, and honest... Jordan was great... he…read moremeticulously diagnosed the issue and came back with the part and just did a clean and thorough job.., very pleased with their service... Also they were on time and responded promptly.. I will continue to use their services

Can recommend enough!! They arrived within a few hours of my call and fixed my AC issue for a very…read moreminimal cost! This is the ONLY AC company I will use from now on, and will recommend to all my friends!!

I appreciated Vixiene's honesty in not trying to get us to buy new AC units to replace our 20 year…read moreold ones. Per our request, he raised our AC units with additional concrete slabs, redid the outside piping and insulation and serviced our AC units. Very happy with his work and would recommend this company for all your AC and HVAC needs!

Vixiene came out (in the rain) to quickly diagnose the problem. He really tried to find an…read moreeconomical solution but it turned out to be a failed compressor. I now getting quotes for whole new system, which will be a separate project.

Brock has been my HVAC guy for the last 17 years. He Just installed a complete new system for us -…read morethe 2nd one during these 17 years. Brock and his team are top notch - timely, very polite & conduct themselves professionally. Better Than Best will always be my HVAC Company. Max S

We've had Brock (Better Than Best) take care of our heating and cooling needs for years and we…read morewouldn't even consider anyone else. Honest and efficient. We know we can always trust his opinion!

Their price is hard to beat, that I'll give…read more However, didnt seem like they completely test out the systems they replaced before they left, thus they didnt catch the significant temperature difference in some rooms. Although just a minor ductwork was the cause, getting them to come back seemed reluctant on their part being they're based more than an hour away from where I live.

the hung the furnace crooked and it doesn't run right. they never filled out the warranty info for…read moremy equipment so when the fan motor and main circuit board went out I had to fight with Rheem corporate to get them to honor the warranty. and the installers stepped through my ceiling during the installation. DO NOT USE THIS COMPANY