We're from out of town and had an emergency with a bubble in our tire the day before a busy holiday…read moreweekend, they got us in and out within an hour and didn't charge an arm and a leg. Great service!!

They use the cheapest low quality parts and charge you high quality prices. They don't back there…read morework and have no accountability. I am not just a uninformed unhappy customer, I spent 20+ years in Automotive business down state MI. This here is BUSH LEAGUE!!

Went in with my sister in law. While I was there I had them check a couple things on my jeep. Made…read morean appointment to come back because my front drive shift was real bad. They found me the part quickly. It was supposed to come in a week but it came the day after. Got me in that Friday. Was able to fix my drive shaft, my ball joints and alignment for a VERY reasonable cost, labor included. As I was there dropping my vehicle off for the repair. They were kind enough to sit and converse with me about anything and everything, while I waited for my ride. Dave and Josh I appreciate you!! You guys are awesome!! Keep doing what your doing. If I ever need more work, I will be back

Attitude with the service is always a problem show up to get work done and the tire guys attitudes…read morethe worst call them they say bring it in and get there and the guy out back starts b...chin about how he's got a guy coming in

Great responsive and speedy service fixing a tire with a slow leak caused by a small nailread more

They figured out we needed a new charger. The other place thought we just needed a fuse, but then…read moreour car had to be towed twice.

My name is Alex Bolado. I brought my car to Northstar Automotive to have some work done on it and…read morenot only was the work not done properly but many items were missed. I spoke with Ken, the owner, about getting refunded the money I paid for a bad brake job but he refused. I will never be returning to Northstar Automotive for any of my automotive service needs. If you need a highly skilled and fair mechanic, you should not bring your car to Northstar Automotive. Not only will they do awful work, but they will not give you a refund. Now I need to find another mechanic and pay again for the work to be done right.

I have been a customer for years. Their work is done right and on time. And... cheaper than having…read moreit done in the city. Very helpful in diagnosing issues.

I took my 2008 Ford F150 into Conrad's for some engine work. Conrad and team properly diagnosed…read moreand repaired my truck in a timely manner and the value met the labor hours and parts. I'm very pleased with how well my truck is running. Conrad is honest and I highly recommend his business for your future automotive engine repair. It is very seldom I can recommend an honest mechanic in my experience but I'm comfortable recommending the "Rad Man" Conrad.

A very nice place. My first time there. It was very busy, but everybody was hustling and able to do…read morefive cars in a very short amount of time. The people are very pleasant to work with and the prices are quite reasonable

Both of us have been doing business with Auto Service Center of Manistee until today :( Their…read moreemployees are wonderful (always tipped), however, the main contact for appointments has had a drastic change in customer friendly service sadly. Requesting a tire change from winter back to summer was told that drop off was the only possibility, had been in force for a year and a half. Totally false because I made an actual appointment and waited when the winter tires were put on a few months ago! They have a waiting area, however was told we could not wait in waiting room we had to drop off and could not make an appointment to wait outside or anywhere! One hundred mile round trip at $ 4.00 a gallon and unable to have any pick up or rental to drop off for the day. They want to do business on their time frame, not ours. Customer service is NOT to have to go across street to rent a car. Very rude, uncaring and not what we have to put up with at all. Wishing them well with their new rules that do not involve customer service, sadly.

We found the vehicle we wanted and started communicating with Britney. She was very helpful and…read moreresponsive via email and phone. We drove three hours (worth it!) and she met us outside when we arrived and had the car warmed up for us. The whole process was so easy, they took care of everything. We would definitely buy another car from this dealership.

Do not give this dealership any of your credit information unless you want excessive inquiries on…read moreyour credit report. Also, be sure to get a CarFax on your own! I was given a few different stories about this. First, that CarFax was now charging dealerships $100 per car, second, that the car was a Chrysler executive car, so it wasn't available, third, they had switched to a different program, and fourth (after they saw the CarFax) that they only supply one if the customer requests one. The dealer was very evasive about supplying me one and when I paid the money and got it myself, I found information that the car had numerous repairs in its short 9,000 mile life. The sales manager was rude, telling me I must have entered the wrong VIN number. When I supplied the CarFax to him (after he said he would buy it from me) he told me that anyone in the car industry would have considered that a clean title. Sure, there were no accidents, but when a car with 9,000 miles needs new tires at 5,000 miles, a new windshield, new thermostat and new lug bolts all before it hits 10k miles, something is going on. When they were confronted about the excessive hard inquiries on my credit, I was told that I didn't understand indirect lending, although I had multiple lenders that I work with (at a bank!), as well as 2 other car dealerships tell me that their practices were completely incorrect. Stay away!!!

We were visiting family and our car wouldn't start. Called around to two dealerships who wouldn't…read moreeven get to me the same week. Brian worked us into his schedule way faster than anyone would try! My family is local so I'm telling everyone! Honest, honest man. Tried to teach me so I could learn from the incident. You will be happy!