only because i have leave 1 star! horrible ownwrship! she will do just enough to screw you over!!!…read moreand fake and "garage keepers lien" to keep your property! do not do business with this establishment!! master manipulating runs rampid between the owner and her manager. run and do not look back!! They obviously get rid of ALL the negative reviews. Local people have a great distain for this business!!

Shout out to Northern Auto & Tire Inc.! They've done good work for us in the past so when our…read moreTerrain acted up badly we took it in. Code showed a "low boost" from the turbo, and the reader suggested the most likely fix is a new turbo. Not what we wanted to hear. Fortunately Tom at Northern Auto dug deeper and found more dtc's present, and located a service bulletin suggesting transmission wiring issues could be the trouble. He found the connection loose and dirty. After cleaning and ensuring a good connection, he tested and found the issues gone. Just happily picked the car up with thanks to the team for a great job and a happier than expected outcome!

Great responsive and speedy service fixing a tire with a slow leak caused by a small nailread more

They figured out we needed a new charger. The other place thought we just needed a fuse, but then…read moreour car had to be towed twice.

My tire sensor was low this morning before heading back downstate. I dropped in at DTC Traverse…read moreCity and I was promptly and professionally taken care of. The gentlemen not only checked my tire with the issue but all of my tires. Quick, efficient and no charge. THANKS GUYS!! Audi R8

Needed to repair a tire with a nail in it, while in the middle of a California-Michigan roadtrip…read more Scheduled an appointment online, arrived early and was met by a friendly, professional and competent staff who quickly got us back on the road - for free - with a repaired tire. I purchase tires and have them balanced/rotated annually at Americas Tire on the west coast. Delighted to have the same excellent customer service here at their Discount Tire sister chain. Highly recommended!

Juniors always provides friendly, affordable service on repairs and fair prices on new tires.read more

Had a brake issue that needed diagnosing. The Junior's team looked at it for free and went beyond…read morethe call of duty when they heard what we thought the issue was. Their mechanic was not in but they did what they could. Truly nice and honest guys that really helped us out. Did I mention they did this for free! 5 stars!

We're from out of town and had an emergency with a bubble in our tire the day before a busy holiday…read moreweekend, they got us in and out within an hour and didn't charge an arm and a leg. Great service!!

They use the cheapest low quality parts and charge you high quality prices. They don't back there…read morework and have no accountability. I am not just a uninformed unhappy customer, I spent 20+ years in Automotive business down state MI. This here is BUSH LEAGUE!!

Excellent service. They were able to find a used tire to fit my CRV on a Saturday morning. Prices…read moreare very reasonable. Bill is a great guy and his team is friendly and very helpful. I highly recommend!

Got to say that the service here could not be better. Friendly and professional, low price. They…read morewill take care of your tire problem.

They fixed my 17 one ton dually. Right quick and had me on my way. I woke up and the dang thing…read morewouldn't shift. I was red lining at 45. They got ahold if the part took my axel apart had it fixed in less than 4 hours.

Would like to say thank you for keeping our family safe on the road. Your quality and service is…read moreabove and beyond. Always makes room for us on his schedule with a fair price! We are lucky to have you apart of our business family.

We were driving through Traverse City on a Saturday morning and noticed we had a flat tire from a…read morenail. We called tire factory, they answered immediately and told us to come in. From the time of our phone call to the time our service was finished driving out of tire factory was less than 45 minutes. They patched our tire quickly, despite what appeared to be a busy Saturday and the service cost us less than $30, we were so impressed. Highly recommend their services!!! We were back on the road and enjoying our weekend in literally no time at all, thank you!!

if I could give less than one star I would. when I questioned what tire had been replaced an…read moreemployee raised his voice at me. I am filing a small claims against them but its not about the money. its admitting a mistake was made.took my car to Discount tire and the problem was fixed without incident.born and raised in this town and never experienced anything like this in customer service!

On vacation in the Charlevoix area, we experienced what no vacationer wants to experience: car…read moreproblems. Specifically, a flat tire. Bad luck. Good luck: this business was just a block away. We slowly drove our car into their very busy shop on a Thursday morning and were immediately greeted by two staff who left a project to help us. Within 10-minutes, they had our tire off and in a tub of water to find the leak. Because we had driven a while on a low tire, unknowingly, there was evidence of side wall damage. We dreaded a big bill and long wait. More good luck: a screw was retrieved, the pressure left in the tire was adequate to not ruin it and our hole was foxed within 15-minutes. The auto repair staff and office staff were all wonderful. They were reassuring, honest and made us feel at home. They could have easily put us at the back of the line (we are out of towners) or sold us an expensive new tire. We walked away with a $25 repair bill. They even let us keep our car on their property while we went to breakfast and explored downtown on bikes. You don't find business like this these days. Please give them your business and respect. Wish we lived closer. They would be our go-to for car repairs.

Great efficient service by a friendly group that knows how to treat their customers. Everyone wants…read moretheir snow tires put on at this time of year, but it was easy to schedule and I was done in about an hour, no problem. Thanks! Rick Brandi Charlevoix