I had renters that were allowed 1 outdoor dog. Without my knowledge they had 4 dogs, that were…read moreallowed in and out of the house at will. Two of the dogs were small, but still. Pee is pee. To say that the urine smell was "strong" would be an understatement. Timberline made no promises about being able to 100% remove the stench but they did promise they'd do their best. Oh my goodness. I can't smell anything but clean! They double treated high traffic areas as well. Things look and feel so much better. I'm eventually going to remove or replace the carpets, but in the meantime, this cleaning saved me so much money and bought me some time until I have to redo the floors. Thank you so very much.

Timberland did the best cleaning job I've ever had BY FAR! Dave and Edie were very friendly, they…read morewere always available if I had questions, and they were very thorough. I won't ever use another company! You just try them out. You won't regret it! Thanks again!

I saw Montrose Carpet cleaning clean a carpet that in my opinion should have been ripped out and…read morereplaced. The carpet was SO disgusting and smelly you couldn't walk into the house without gagging. I laughed when I saw the truck pull up next door...no way they could salvage that carpet. Guess What? I was wrong. Very wrong. The result was amazing....so much so, I hired the company to clean the carpet in my rental property...and I wasn't disappointed. The two gentleman who cleaned (I believe Nick was one of them) were friendly and took their time on the high traffic stains. Their process and equipment is amazing, right before my eyes I saw months old stains vanish. I've since shared their phone number with relatives and other property owners whom have all been quite happy with this company. You've probably tried other companies...now try these guys. You'll be glad you did.

From the owner: Cleaning and restoration of carpets /rugs.read more

Very professional and nice to work with. Prompt and fast. The estimate was super fast and he gave…read moreus a copy of each itemized area.

Such a great family business we have here in Montrose, CO…read more Excellent service. They did a superb job on a large area rug I took into them. Next Ian having them come do the house!

Once I got in touch with Carpet Caretakers they were very responsive. Their phone number was wrong…read moreon Yelp. We had a deadline to get our old carpets cleaned. They were able to get us in on time. Mike did a great job. It was less expensive than I originally thought, which was also a wonderful surprise.

Carpet Caretakers does a great job on our rental home. They squeeze us in during their busy time…read morewhen we need it. Always professional and do a great job!

Great job .quick reservation available.Did a great job ! I removed furniture to sell home and…read morethere were some really dirty areas. In front of couch, where I sat on bed to put on PJ' s and the usual high traffic areas. She made it look immaculate. Thank you Protek.

Called and made an appointment for Tina to come out and clean our carpets. Tina came out and was…read moreright on time and ready to go. My wife and I decided to have the grout in the kitchen cleaned while Tina was here. That wasn't a problem for Tina. She is a hard worker and did a fantastic job with the carpets and grout. I highly recomend Tina from Proteck in Delta to come and clean your carpets. Thank you Tina

To the owner of ServPro in Montrose. That is not at all what happened. Your project manager,…read moreAnthony, got a tummy ache (literally) and listened to NOTHING I said to him. Your incredibly unprofessional secretary, Cheryl, was nasty and told me that my timeline didn't align with theirs. None of this was true. Your employees got called out for their unprofessionalism and it hurt their feelings. I stand by my rating.

Our daughter in Paonia had a water loss to her home. My husband and I live in Florida, so we…read morecould not be there to help. I teach an IICRC certification course in Water Damage Restoration through Horizon Consultants, Inc. and have since 1996. I have owned and operated 3 restoration businesses for over 40 years. So with my background I watched how this job was progressing with a critical eye. At every turn, the Project Manager, Joe, and his crew offered and delivered over-the-top service. He was in constant contact with me to let me know how the job was progressing, was open to suggestions instead of being haughty and prideful, and was courteous and professional throughout the entire process. I hope you are never in need of restoration services, but if you ever are, do NOT hesitate to call ServPro of Montrose and Telluride. You will be glad you did.

Excellent job! On time, calls to says when they'll be here. But most of all they did a super job…read moreon carpets and upholstery. Great job, this is my sixth year also a good value

Late on a Sunday evening a different carpet cleaning company canceled my appointment (that I had…read morescheduled weeks ago) for the next day. It was so easy to book an appointment with Stanley Steemer through their website, and I was able to get one for the very next day. John called the next morning to confirm. I didn't have to wait for them to quote me a price, as it was all done ahead of time through their website. They were prompt, extremely professional and my carpets look amazing! The price was better than other local companies I've used. And I don't have to worry about my holiday company having dirty carpets. I highly recommend! Thank you so much.

Very nice young man. Did a wonderful job on my carpet and because of the business and how good he…read morecleaned my carpet I will use you again when the time comes. Thank you so much! Caroline Cunningham

Customer service if fantastic both in person and scheduling. I was not home for the first scheduled…read morecleaning (but my husband was) and I'll be here for the 2nd and he said the technician was very professional and nice. The customer service through scheduling is quick and they are very flexible as far as scheduling goes. Our puppy had made a serious stink on the carpet and after Oxi Fresh came, it was like nothing had happened. I seriously thought we were done for. Great services, great customer service and overall just a great experience with them so far. Would highly recommend and will be using for any and all of our cleaning needs!

This used to be a 5-star review 2 months ago, which was unfortunately written before work was…read morecompleted. At that time this company had no positive reviews (only 1 negative) and so I wanted to help them out. I regret the additional business my original premature positive review brought this company managed by Troy Finch. That ends now. Now seeing how they treat loyal customers and blow off and greatly stress elderly people who have been nothing but loyal and accommodating during 4 never-ending months of a small kitchen rehab, we would never recommend this unreliable and unprofessional company. After being strung along and blown off and lied to too many times their services were terminated. After 4 long months APS was still stringing along overly kind and trusting elderly folks who requested an estimate and receipts for the thousands of dollars they paid up front despite numerous (now 15 documented) requests the last several months (only given excuse after excuse), and now weeks later the elderly folks still haven't received ANYTHING from APS and on top of that now can't even get a final bill and have since learned that APS also completely blew off their insurance companies requests for documentation from 3 months ago and is not taking nor returning calls unless it's from new customers. Unprofessional and downright unethical. We hope that APS learns from their mistakes and unprofessional behavior and realize that the path they chose in taking advantage of and greatly stressing elderly people on top of ruining their holidays only leads to bad reviews and less future business having a poor reputation. At this point we aren't even sure APS is still in business, nobody answers the phone nor has returned a call in nearly 3 weeks. The old school rule applies here, customers beware the smiling used car salesman. This company is also not listed with the BBB. Giving 2 stars instead of 1 because Troy's employee at least treated the elderly folks with respect, we can't say the same of the owner.

APS Corp is a wonderful business. Troy does an excellent job cleaning carpets. He has an honest and…read morehard working crew. He always manages to accommodate my schedule. I have used him for carpet cleaning several times and could not imagine using anyone else. I highly recommend this professional business.