Did a great job was very friendly and price was reasonable. Quick scheduling. Carpeting didn't take…read morelong to dry.

Kevin came over and inspected my carpet and discovered the previous owners had dog stains that were…read morecoming up in with the heat and humidity. Kevin was able to come in and clean and freshen my carpet like new, no more stains, no more odors.

My elderly, large dog has not been well but she was getting better. Then things took a dark and…read moresmelly turn. I will spare you pictures of the "before" but believe me when I say it was horrific. Late last night I googled Stanley Steemer and the Winston Salem location came up. I got an online quote of $150 that would include one bedroom and one hallway. I scheduled an appointment for the very next day with an arrival window of 12-5:00. I called on the day of the appointment just to confirm. She was very polite, well spoken and helpful and we were all set. I opted in for texting and when they were on the way, I got a text with his GPS trackable location and name. Sawandi arrived around 1:00. He was all smiles and introduced himself. He came in, talked about what he would do and explained the after care instructions. He also said $150 is the minimum but there was enough room to add bacteria killing sanitizer and freshener. Yes please! I can't go in yet because it needs 24-48 hours to dry but it looks great and it smells clean, not even a hint of the previous odor. It smells light and fresh without being too perfumey. I took an after picture of a small section. I highly recommend this company and if you need anything done, ask for Sawandi Kirby. He was fantastic.

Nickel and dime you wanted to add extra only wanted carped cleaned no couch or tileread more

My carpets were gross. I am ashamed at how bad they got. We have three dogs and the carpets looked…read morelike we had 9. So embarrassing!!! Damien worked with me and my crazy schedule and got us in. Thank goodness!!! Carpets looked so good, I feel comfortable again, and he was worth the cost!! Did not over charge was very reasonable and realistic with the cost! I cannot thank you more! I will keep my pups around. Haha

I'm so happy to share my experience with Damian! I was able to get an appointment within just a few…read moredays (which I have a feeling isn't the norm!). He was probably the quickest and most responsive service provider I've ever worked with--excellent communication and very informative, offering different package options based on my needs. I decided to book after reading his great reviews, and I couldn't be happier that I did! My pup has been sick over the past week (IYKYK), and I also had some red clay mud tracked in on my front steps from ongoing new construction and workers coming and going. My home is three stories, so not a small job! Damian walked through the house with me, explained his method of treatment, and then got right to work. I was shocked when several stains I thought would never come out actually did! My house smells so fresh, and Damian was an absolute pleasure to work with. Hire this young man who's working hard to support his family--he's knowledgeable, friendly, and diligent. I couldn't be more pleased with both the results and the value. Thanks, Damian! I look forward to working with you again on future projects

I was originally blown away with the cleaning done by this company. However, after the carpet fully…read moredried the mega stains have reappeared. Very disappointed in the end product, now wish I had used Stanley Steamer. :(

I had Salem Carpet Cleaners clean my capets almost a year ago, and Nick, thee owner told me he also…read morecleaned oriental rugs. Nick took 3 of my very expensive oriental rugs to clean. It has now been almost a year and he still has not brought my rugs back. I have been calling him for months and he says he will bring them to my house. HE NEVER SHOWS UP !!! Now when I call him, he does not return my calls nor my rugs. I am now starting legal action against Salem Carpet Cleaners to get my rugs back. Nick does not give you a business card, nor does his address show up online or his web site., only his cell phone number. This man is a THIEF !!! DO NOT USE THIS MAN OR HIS COMPANY TO DO ANY CARPET OR RUG CLEANING FOR YOU !!! The only reason he has one star was so I could write this review...Nick and Salem Carpet Cleaners should have no stars !!!!

Hernandez Carpet Cleaning cleaned 8 areas in my home. The carpet looks amazing! They were able to…read moreclean a high traffic area that no other company has done. I am extremely pleased with the service and highly recommend them for carpet cleaning. Love supporting local businesses. The service cost was exactly as quoted on the phone.

Never called, texted or emailed me a quote or appointment to see the job…read more It's been 2 days since yelp states the the company "is reviewing my request".

Good value for good carpet and upholstery cleaning. Will use them again. Came on time and explained…read moreall the options.

When they got here they told us that our 900 sq ft carpet area would cost $440 for basic cleaning…read more They have more costly plans where they do the "extras" , we should have fired them off the bat but we had already prepared the house for the cleaning. They do not move even kitchen chairs. We had to scramble to find a way to get things light weight furniture off of the carpet into other rooms. A rip off. All of the carpet smells the same, dirty.