Absolute Comfort is the best in the business. We have relied on them for heating and cooling equipment, installations, and regular services for over 20 years. They are very responsive, professional, skilled, and easy to work with from the owner to the front office staff to the technicians. Highly recommend! read more

I can not say enough good things about this company. We were in a crisis when our heating system went out during the sub zero temperatures. They came to our house the very day I called. We had a bit of a complex unit and Nick and Dylan worked all day into after hours just to get our heat working properly. Very professional, compassionate, and reasonably priced. I highly recommend this company and will always call on them for our future needs. read more

I'm reviewing after our second experience with Absolute Comfort, from the Colorado Springs area. I called to find out if they'd check out our bathroom vent which had stopped working. They were professional from beginning to end. I lucked into an early availability and they came by the day after my call. Their techs are not only experienced and highly skilled, they don't hesitate to give you all of your options on any job they are there to assess for you. Repair costs are reasonable (nothing is cheap anywhere, but these people are reasonable). Our first experience with Absolute Comfort was last fall when our central heating was giving us grief. They found the problem, fixed it and there you go! Call these people if you want a customer oriented, professional staff to come help you out! Pauline Easter Colorado Springs read more

I can't give them five stars because I've never used another ac/heating place before...I was just told to call them from a friend. While they were (very) late, they did get the problem fixed (compressor starter). They are relatively expensive, as some of the other reviewers are saying but if you can't fix it yourself, you really have no choice. I will definitely shop around next time... lesson learned and hey, my ac is working... lol read more

We have used Absolute Comfort several times out here in Monument. They had put in a power vent water heater for us 17 years ago that just started going out this last week. 17 years for a water heater in a hard water area like ours is pretty good. I called early on a Friday morning and the lady who took my call had Chris come out within the same morning. He gave me an estimate to which I agreed. I had been ready to face the fact that we might have to wait until the following week, but Chris telephoned back a couple of hours later and said that they could come out with the proper heater and install it that same afternoon. We are now up and running with a new model that works well. THANKS guys! read more

we noticed our A/C was not cooling properly since moving into our house recently. (6 year old house) It started making a loud squeal sound when the fan blades wouldn't move. Our normal HVAC company was so busy and booked so I called these guys. He came out once but that didn't really fix it. When I called to tell him that, he came back with an estimate of $2847 to replace the entire condensing unit. I'm sure that would have "fixed" it but did I need to actually replace the whole unit? Speaking to my normal HVAC guys on the phone they didn't think that was necessary from what I was telling them and it was only 6 years old. After my usual company came out- they determined I only needed to replace the fan motor and capacitor - $525. My guy had a wire meter to help diagnose the fact that the motor was working way harder than it should to run. Absolute comfort didn't seem to have an answer for me on how to be SURE what it was. And his explanations were so complicated we couldn't understand what he was saying. I'd like to give these guys the benefit of the doubt that they truly believed I needed to replace the entire unit for $2847 and not just the fan motor but it sure wouldn't have benefited my wallet to have done that. I do appreciate that they were able to come out faster but if I had to spend more than I should have, is that worth it? read more

We called absolute comfort last week when the weather was hot in our area, thinking that we had a problem with our air-conditioning. As it turns out, we don't actually have air-conditioning, since we live in the mountains where it's generally cool. Oops. When we called to cancel the appointment this morning, just before they were scheduled to come out, they were very gracious and offered a discount on annual furnace maintenance, which we needed because we just bought the house and needed to make sure the heating system is ready for the coming winter. The service man who came, named Bill, was very quick and thorough. He was also very friendly, and a pleasure to deal with. The price for the work was less than expected. We will certainly use them again. read more

I called about a boiler Absolute installed a decade ago, and had serviced previously. It was acting up. Mind you, before they came, I got it going again! The tech came anyway to explore why it was acting up, offer a permanent fix. But he didn't seem to know what he was doing, got annoyed that I looked over his shoulder, charged me too much for a service call, then gave me a vague, pricey estimate for repairs. I called another company. This guy knew what he was doing, explained everything, gave me a written list/receipt, and charged me a fair price. I understand that Absolute's boiler expert has retired. They may be great for other things, but since I have a boiler, I'm not going back. read more

Two stars for fixing the capacitor right away but charged $350 for labor that took less than an hour. Capacitor is about $25. WTF. Of course I found out the price of the part after the fact. When it's an urgent situation in 90 degree heat you tend to pay whatever price they give you. But I think the companies that DO NOT inflate prices in stressful times deserve loyalty and repeat customers. This place does not deserve that. High Altitude Air (Eric) turned out to be awesome. read more

This is a despicable business. We hired them to repair our swamp cooler. When we called back roughly one year later to inquire about a problem, the person answering the phone was too busy berating me when I simply inquired about the company's warranty policy to even bother to ask me my name. He was quick to end the call telling me they'd be happy to come out and repair for a fee though. This is what is wrong with America! Shouldn't customer service and courtesy come first. This guy was only concerned with explaining in a million ways why their work wouldn't be covered under warranty. But, he never even bothered to ask for the customer's name! He never even bothered to look up our service record. Yet, he expects us to use his company again...This is why America isn't as great as it could be! Congrats Affordable! You should be proud. read more

We had a pump fail on our radiant heating system. Absolute Comfort came out on a Saturday to fix. It was an $80 part and took less than an hour to fix. The technician charged $454. When asked for a break out of the costs, he refused. That's my major complaint - I wanted to understand how he got that number and he gave me a speech about how they have to pay things such as Workman's comp and such. I understand that, but needed to see a parts/labor/overhead breakout in order to understand the charge. His refusal to give any detail about the costs made me distrust him. We will not use them again. read more