Came here on a Saturday as a guest of a member. They don't provide any free trials/guest…read morememberships I guess. The gym was spacious, included an indoor/outdoor pool & waterpark, had a bag area, and plenty of machines and weights. Their facility was clean and did not appear crowded. They close at 6 pm on Sat, which is not something I am used to. My gym in Ca closes at 11pm on Sat & 10 pm on Sundays.

Great staff, clean and spacious, good value if you use it! Love the natural light and…read morefamily-atmosphere. Lots of workout machines, idk what they do, but they seem useful. Gets very busy, I like that it's all ages. My only 3 complaints are: 1. The randoms who watch their soap operas or whatever without headphones which adds unnecessarily to the noise level (the workout music is already too loud). People, if you bring your granny, buy her a headset. We have stuff we want to listen to, not her stuff. I'm a granny too, but I don't act like I'm the only person in the world. 2. Also people. Pipe down if you are on the phone. Nobody wants to hear your business. Keep it down Boss Baby, nobody cares you are working at the gym. 3. The hours are meh. It needs to be open longer on the weekend. How am I supposed to work out when I don't even get done running errands until 6?

I don't know how Crunch does it, but every gym has fantastic staff and clean equipments. We decided…read moreto switch from our usual Plano location and check out the last one in our area. This gym has a layout similar to the one in Allen, with two floors; weights on the first floor, and cardio/group fitness classes on the second. The front desk staff were super chill and friendly when we came in with our buddy pass. They didn't try to complicate things or push memberships on our friends. The weights are spread out across different sections rather than just one row like at other locations. Two of the wipe stations were out on a Sunday, which isn't great, especially since that's not even a particularly busy day. Overall, it's still a great location and closer to our friends, just in case we decide to do group workouts.

I wish I could give zero stars. I signed up for an advertising package and never received the…read moreservice. They continued charging my card even after multiple cancellation attempts, and I had to involve my bank. Now they're trying to collect for a membership I never had. Customer service refused to connect me to a manager or provide basic support. Buyer beware. Do not do business with this company.

I've been working out at Harters for a year now, and it has been a great experience. Val and Tara…read moreare amazing instructors. The workout classes are very well planned, and they always make sure each exercise is performed with proper posture and technique. The routines are varied and engaging, so every workout feels fresh and never monotonous. The sessions are also a lot of fun, which makes it easy to stay consistent. I've noticed a tremendous positive change in my habits and overall discipline thanks to their guidance. I truly love working out with Val and Tara and highly recommend Harters to anyone looking for a motivating and supportive fitness environment.

My coaches are THE BEST. Val and Tara will get you in shape! No drill sergeant instructing, just…read moreapproachable, knowledgeable teaching that produces results! Thank you Val and Tara!

Cole was an amazing salesman. He did not pressure us and he worked out a great deal. He still…read morecontinues to be helpful and is very professional. We are returning members and we couldn't be happier! The new GM is always around and visible. I am glad we left lifetime fitness it's way too crowded and the keep raising prices.

I was present when my wife signed up for a couples membership on March 4. Shortly after, we needed…read moreto cancel because we are relocating out of state. When we asked about canceling, a staff member advised us via text that we needed to wait until the first payment drafted before canceling. Because of that instruction, the cancellation ended up being outside of the three-day rescission window in the contract. When we tried to resolve the issue and explained that we followed the guidance given to us, the refund request was still denied. What's frustrating is that we have the text message showing the instruction we were given, and the membership and sessions were never used at all. We also asked for corporate contact information to have the situation reviewed at a higher level, but were told the billing department was the only contact available. Very disappointing experience with how this situation was handled.

I joined life time Plano about a month ago and absolutely love it here! This place is awesome. I've…read moretaken a few different classes and they have all been good hard workouts with very encouraging and welcoming instructors. Rebekah is the best, her classes are great (and she has the best playlists)! I haven't used the tennis, pickleball, basketball, or rock climbing wall so I can't speak on those but they look wonderful. The best thing about this place is how clean it is! The whole place is filled with staff members that are always cleaning and folding towels but are very helpful and polite if you have a question. The price tag isn't fun for anyone, but as long as you use the facilities and take classes (there is one for everyone!) it's totally worth it in my opinion.

They desperately need to divide memberships between people who are using the daycare and all these…read morenonsense things like "easter helicopter egg drop" and adults who are coming there to work out. Classes are mostly just the obnoxious group fitness on the overly-lit fitness floor. Good luck finding a yoga class F-S. Those are all at Plano. Corporate needs to actually treat this place like a GYM.

- Showers have had consistent bug issues - crowded…read more - people lack gym etiquette - hot tub is nice and massage chairs are nice. - solid tv collection with sports on - great selection of machines

WARNING about cancellation and billing at EōS Fitness…read more If you are thinking about joining this gym, please read this first. My experience trying to cancel my membership has been unbelievably frustrating and feels designed to make cancellation nearly impossible. When I attempted to cancel, I was told that I could not cancel unless I paid a renewal fee that had not even come due yet. In other words, I would have to pay a future renewal fee just to stop my membership. That made absolutely no sense. Because of this, I went into the gym in person to resolve the issue. I spoke directly with the General Manager, Chris Marriotti, explained the billing situation, and told him that I had been unable to cancel my membership properly. He told me that both my wife's membership and my membership were canceled and that everything was taken care of. Unfortunately, that was not true. Despite being told in person by the general manager that the memberships were canceled, the gym continues to charge the account and has now even added late fees. The memberships still appear to be active even though we were told everything had been handled. So now I am dealing with charges, late fees, and a membership that was supposed to already be canceled by management. This has been an extremely frustrating experience. When a customer goes in person, speaks to the general manager, and is told everything is resolved, that should be the end of it. Instead, it has turned into an ongoing billing issue. If you are considering joining this gym, I strongly recommend reading the contract very carefully and understanding exactly how their cancellation process works before signing anything.

I was asked to sign a document as a guest pass. Right after signing, the staff realized it was…read moreactually a membership agreement and told me it was a mistake on their end and that they would fix it. I was clearly told not to worry and to go ahead and work out. Now, three months later, I receive a letter saying I owe $112, and suddenly the story is: You signed it, so you have to pay. $150 is not the issue. The issue is accountability. I trusted your staff when they admitted the mistake and assured me it would be corrected. After multiple calls, instead of taking responsibility, I'm being spoken to as if this is my fault for signing something your employee gave me incorrectly. If this isn't dishonest behavior, then what do you call it? Very disappointed in how this was handled. This is not how a professional business operates.

The gym is overcrowded with teens who will just play on their phone while sitting on a machine in…read moretheir sandals. The worst part is if you cancel. You have to give 30 days notice, you can only cancel through written notice or calling them. They put you on hold for an hour. Then they send you an email. That email is a link to another website that you have to register to. Then you use that website to cancel. AND YOU HAVE TO PAY A CANCELLATION FEE! Are you joking?!? After years of being a member. A slap in the face.

It's a OK gym, with so much potential. It's not well kept. Example the gym off 121 in McKinney by…read morethe Lowe's hardware store, and the movie eatery. Not much of anything to wipe equipment with as I have to bring my own, but sadly every piece of equipment that could have weights on it, had it. I came to workout, not clean up after others so I can workout. At 121 they have signs threatening memberships for not re-racking weights. Again it's nice and has the potential to be GREAT. THANK YOU

Love how it's never busy when I go so I don't have to wait on equipment. Music is never loud which…read moreis great because most people wear headphones as it is. Wish they had a seated leg curl and a better glute machine.