Initial salesperson was convincing and kind, so I hired them for a plumbing installation. I never got to see exactly what I was getting as he flipped quickly through the options on his tablet. Once installed, I realized I had grossly overpaid. When the manager finally called me back, he was instantly rude on the phone and accused me of trying to get out of paying for something that was already installed. Once he actually listened, he saw I was right and a partial refund was processed. On a subsequent repair on the initial item, the technician was a no-show twice. read more

The gentleman was nice and that's were it ends. My faucet is leaking in my bathtub, so I called Absolute plumbing they came out within a few hours. Brendon came in to look at the faucet stated just a cartridge proBally needed to be changed. Sounds easy, oh no he proceeds to inspect my house and came up with $3000 worth of repairs. 1st my washer drain is not up to code, I said that's funny 6 years ago when I bought this house it was, then I needed to change my shutoff valves under the kitchen sink which had been done 2 years ago by Tom Drexler why? because they are a little hard to turn. Gas valve because it turns a half a turn to shut off instead of a quarter of a turn. NO just fix the bathtub faucet. Brendon was unable to get the faucet off so he now wants me to go buy a kit while he cuts into the shower wall which will cost $1400 plus they are not responsible for the wall repair. Option 2 is to cut into my dining room wall to leave a 14x14 panel right in the middle of the wall. I told him to put the handle back in place we will deal with the leak. I paid $79.99 to have this done. I will call another company. read more

The other day I posted a less than flattering review about my experience. But I'm happy to repost a much better review. I can't say enough about the three installers, Jacob had a difficult install today but with his experience did an outstanding job. The other 2 installers Matt and Isaiah were both exceptional with a difficult experience. The to manger was great and provided excellent customer service. I can now say that the experience turned out to be very positive. Yea!! read more

I had Absolute Services come out to quote me on adding a pump to my HVAC system because it wasn't draining correctly. The technician inspected everything and gave me a written quote for $600. I signed the work order and scheduled the job for the very next day. The morning the work was supposed to be done, I woke up to a call from a completely different plumber from their team saying she needed to "re-quote" the job -- and the new price would be significantly higher, likely double what I was originally quoted. This was never mentioned before, and I already had a signed agreement and confirmed appointment. I immediately called the original technician who gave me the $600 quote. He told me he'd speak with his General Manager and "get it straightened out within the hour." That was the last I ever heard from anyone at Absolute Services. No follow-up, no explanation, no apology -- nothing. They had a signed work order, a scheduled appointment, and then tried to pull a bait-and-switch at the last minute to squeeze more money out of me. This is one of the shadiest and most unprofessional experiences I've ever had with a contractor. Do yourself a favor and avoid Absolute Services at all costs -- unless you want to deal with dishonesty, broken promises, and zero accountability. They should change their name to ABSOLUTE SCAMMERS. read more

Absolute services is the worst!! Do not use...... !!! Never showed up to fix and lied to us saying if flood hits they would come out and remove outside unit but it's been a nightmare so court date coming!! read more

I've had this company do over $70,000 worth of work on my house. One service of which was re-plumbing my entire home. 2 days after the work was done, the pipes burst and flooded my basement. They came back and fixed the problem. Now, one year later my basement is flooding again. I wouldn't trust this company to put a pipe cleaner thru a straw. Steer clear. They advertise emergency services and after hour services (of which you have to pay a "membership" fee) and here I sit, hours after talking to 3 different representatives and the basement continues to flood. LIKE I SAID.......STEER CLEAR OF THEM. read more

Do Not Use Absolute Services Absolute Services drastically overcharges and communicates terribly. My furnace wouldn't ignite, so I called them-- they had installed it four years ago. The technician seemed unqualified, needing to send photos to someone else for help. He eventually said my pressure switch and exhaust pipe needed replacement, quoting $974 and claiming the cost was high because of the labor. The repair, however, only took about 30 minutes. Parts cost about $100 online, and other companies quoted $350-$450. Communication was awful--days of no callbacks, mixed messages about whether I needed to be home, and they only reversed their demand that I be there after I threatened to cancel. When the tech finally came, he went to the wrong house, and I had to leave work to let him in. When I asked for an itemized invoice, I got only a vague note. No one ever followed up. Their Facebook reviews mention similar overcharging--none of which appear on Google. $974 for 30 minutes is outrageous. Poor communication, inflated pricing, and zero accountability. Avoid read more

We had a Minni Split that developed a leak in a valve. Absolute Services came and fixed valve. It took the technician 1 hour and 15 minutes to do the whole job. They asked for payment in advance. Since we had done business with them for years we paid in advance. The toal billl was $2,542.40 in advance. Now I ask you how did they know to the penny how much the repair was going to cost? over $2000.00 an hour is a pretty good payday for somebody. I called 6 times in a month and was promised each time someone would call me in 24 to 48 hours. I am still waiting for a call back. If you use this company keep your hand on your wallet and never ever trust them by paying in advance. I would feel better if they had used a gun to collect the money. read more

Working with this company started out great...they resolved an HVAC issue for me. I joined their membership club for around $15/mo. This is where it went downhill. I got a quote to replace 2 ceiling fans--$600 and this doesn't include fans! A quote to replace garbage disposal--$600. A quote to replace 2 garage doors--close to $10,000. I was so upset about this price gouging, that I cancelled (or tried to) the monthly membership. It took 6 months for them to cancel that membership despite me calling regularly with no one returning my call. It finally appears cancelled but they owe me $15 x 6 months=$90. Avoid this company read more

Had absolute services come out to clean HVAC vents in April 2023 . Estimate given was for them to run a camera through vents , clean them with truck mounted equipment . What they did was use a cell phone camera to take pictures just inside the vents and a little shop vac to vacuum them out . That's what we got for $900.00 . Contacted the office 2 times - 1rst time told that someone would call me back within 24 hours . 2nd time was told they sent a message to a supervisor that would contact us . That has been 10 months ago and still no response . NEVER USE THESE PEOPLE !!!!!!!! SUCH A JOKE !!!!!!!!!! read more

Needed repair work. Was told it would be several hours, super hard, blah blah. $$$$ He was done in 1 hour. I was not charged forc1 hour. He said " flat fee". During last tune up, the guy dropped something and there was damage to my hard wood floors and wall. I have been waiting for weeks for compensation.​​ read more

We had the faucet for the kitchen and they charged $590.00 to install a faucet. There was nothing under the cabinet. I think this is a grossly overpriced deal. On top of that they don't show up on time! read more

Our HVAC went out this past Summer. I was on the fence due to the low reviews on yelp. We got several quotes, but their sales team were able to clearly answer my questions. Also their reviews are much better on other sites. Absolute came out and assessed the situation. They explained thoroughly why we needed a new unit and gave a competitive price on a new unit. They have great finance vendors and we were up and running in 3 days!!! The heat has been working great as well. Thank you Absolute! read more

Well I posted a bad review for Absolute Services plumbing but they have corrected the issue. Katerina is knowledgeable, professional, and efficient. I am very happy with the outcome to the situation and Absolute has regained my confidence. read more

0 stars, they are liars and thieves, selling bad products and overcharging for them along with inferior workmanship.They are withholding my refund of $800 since 7/1/24 when the took down garage door springs that were the wrong size, therefore they did not work properly. I have called numerous times to get refund and the check is in the mail! DO NOT USE THIS COMPANY FOR ANYTHING UNLESS YOU WANT TO GET RIPPED OFF!!!!!! I am a senior citizen on a limited income and I need my money! Guess I will have to sue or take the to small claims court! read more

You will not be happy with there work and to have warranty to there work they will ask 59$ to start and will grow in price,look at B,B,B

I would not recommend this company at all. They were hired to unclog pipes and they ended up busting a drain pipe while doing so. The busted pipe caused extensive damage to the ceiling on the lower floor. They refused to pay for the damage they caused by claiming we had signed a disclosure form before the work was done. Problem is we were NEVER given a disclosure form to review let alone sign. Someone at the company forged the form and they tried to claim we had signed it. When we brought this to Justin's attention, even in light of the company's fraudulent actions, he didn't change his stance and still refused to rectify the problem they caused. We will have to seek recourse through the legal system. Shameful on their part. read more

Used their drain cleaning service and 2 techs came out. They were talking about not being able to unclog the pipe before they tried. One tech ran a snake while the other walked around taking pictures of things in the house which I did not agree to. They ran the snake briefly and leaked nasty water everywhere on the floor. Then said they couldn't help any further and left. This will be my last time using Absolute, Jarboes is a better company and does not charge unless the can fix the issue. read more

Choosing Absolute is BY FAR the worst mistake we've made yet as homeowners. We bought 2 new HVAC systems, air and furnace, after aggressive up selling from the salesman. We haven't had 3 months go by without a problem of some sort. Most of the problems end up taking a week or more to fix. Our current problem, which they've "fixed" twice before is now on *DAY 14* of no air, in the middle of a heatwave, and I can't even get a manager, or anyone, to even call me back about a timeline to fix it. I was literally told "our phones are acting up" after I called and was left on hold until the worker had to ask twice if I was still there. Absolutely everything they've ever told me was a complete and utter lie, and I'm not sure how the product, the reliability, and especially the service could be Amy worse than it is. Whatever you do, choose literally anyone else but Absolute Services. They absolutely WILL NOT honor whatever it is they are selling you. read more

unprofessional and wasted my boyfriends time not once but twice he was supposed to work there and the first time they got the time wrong for him to come in and he sat there for An hour and was told to go home then he went to work and was on a ride along and the guy that he was riding with was extremely racist and unprofessional. Then he goes in the next day and is told that the guy he rode along with basically trash talked my husband work ethic And called him lazy and said my husband was on his phone but my husbands phone doesnt work unless he has a hotspot and the worker that he was with gave him hot spot so I'm just trying to understand why my husband had to ride out there and waste his time and gas 2 times now when it could've been an email. VERY UNPROFESSIONAL AND WASTE OF TIME. read more

I called to get an estimate for unclogging a toilet. First the rep said I would have to replace my entire toilet. The estimate was almost $600.00 not including replacement. I found my drain snake from Lowes that cost $15 amd fixed it for free. I am elderly and disabled so I thought to get help. No way at that price. They also gave me an estimate for $3,000 for kitchen sink repair. This also included a maintenance plan that was pushed hard. Maybe I'm out of touch with current pricing, but I felt like they were really taking advantage of me. I declined their estimate read more

Absolute waste of my time and money they upcharge eight times the amount of what the parts cost their prices are outrageous if you don't have at least $1,000 that you don't want back then don't call them read more

What a nightmare!!! Had Bailey come to my home for a routine service appointment to clean my old HVAC system. I was told that the system needed to be replaced. Hours after he leaves my entire unit breaks...coincidence? No. Buyer beware. I had Rick come to my home same day after Bailey left to give me a quote. I accepted the quote gave a 3500 deposit and was PROMISED next day install. Today I get a call after being without AC all night that all the installers have stomach bugs and could do a Saturday install. What a joke of a company. UPDATE: they damaged my walls, my closet doors are broken read more

Absolute Services - Heating & Air Conditioning/HVAC Near Me

"* NO service call fees. NO dispatch fees." This statement should be followed by, unless you want actual service from us. If so, then we will bill you for the "No" service fee, which I was never told. Advertising "Free estimates" would be more appropriate and accurate. Manager said they always add service fees for service, just not for estimates. So, its a FREE Service Fee, unless you want SERVICE. Also, left greasy fingerprints on my garage door. Manager said we could have scheduled another service call to get the grease off? Not sure if I was going to be charged for another "No service fee" or not. When you try to post this review to their website you get an error. "An error occurred. Please try again later." Don't be fooled by 4.9 rating. read more

They came out last week and cleaned the main drain . It backed up the next evening when we did laundry. I called them. They came back out and said there would be a charge of $338.00 ,again because it was a tree root issue . Personally I didn't think tree roots grew back overnight. I thought it was operator error because the tech had struggled so much with the machine and failed to do a good job. He didn't even run water down the drain before he left . He did get tree roots out of the drain . Well I wasn't going to pay for another half ass job so I called roto rooter. They came out and found that the tab that connects to the opening was broken . Since the first tech was the only person that ran a snake through the drain . I feel the they are responsible for the repair and roto rooter bill. The drain wasn't clogged the second time the tab had broken off and kept the sewage from draining . The second time Absolute came out there , the tech should of digignoised the problem instead of saying there would be another $338.00 . Techs are not trained properly and management wants to do a 2 step around the issue . I'm trying to locate others who have had dealings with them that have legitimate concerns. What ever happened to ethical business practices. Having been self employed since 1982 , I have never taken advantage or failed to acknowledge a mistake by myself or a employee. read more

Absolute Services - Do your research this company has poorly trained tech . Buyer Beware - Heating & Air Conditioning/HVAC Near Me

I was originally a Absolutecustomer. Purchased multiple services with them. I'm not sure what happened from 2021 to 2022...but there customer service went down fast! Tried to setup a a few plumbing services and I was told, they are only taking existing customers at this time (like a Doctors office). I explained to them I am an existing customer. Then they explained, oh no you have to pay for a membership. And my membership expired last year. To renew for a new membership is $300 annually (which went up double the cost)! And i was told to call back in 3 weeks to see if i can make a appointment then. I even spoke to the owner too! Absolutely Rediciolus!! I would not recommend them based on their current customer service because they basically saying, we don't care about our customers! read more

My review of Absolute Services is Absolutely Fabulous. Travis Harvey did a great job of putting what all I needed done. It started with problems with my electrical box, this was a panel rejuvenation which fixed my pblms with my lights going out & getting several wall circuits for my kitchen, bathroom, living room for Christmas & computer room (man I got rid of a few extra extension cords) & why now it no longer looks cluttered & lot easier to trace where everything is plugged in. Also got extra outlets for the outside at Christmas time (yay). I also re did all my smoke alarms. On Monday I had my garage door fixed, luckily I did not have to have a door but all the other repairs done & today I had my nasty dryer vents cleaned out. So glad I did about 2 yrs ago my neighbors house had a small fire due to the vents not being cleaned, by the way I did sign with a service contract & so glad I did. Maybe this is one way to keep my house up to date. The whole crew did a fantastic job! Well Done! read more

We had a water heater installed on 8-13-2020 to the cost of $1678.10. Yesterday 8-27-2020 our downstairs neighbor had a leak coming from our condo at the location the water heater was installed. It did damage to her walls and carpet. The same technician that did the installation came out to check the problem on our end. He stated the tray the water heater sits in was cracked and the pvc pipe from our HVAC was causing water to pool in the tray and go down the crack to the downstairs unit. My problem is there was never a crack or leak before the water heater was installed and never any water coming from the HVAC to the tray, if there was a crack prior why did he not point it out and recommend a new tray at that time? I believe the tray was damaged during the removal of the old water heater or during the installation of the new one. He did come out yesterday and put silicone around the area and recommended a new tray "at an additional cost". This solution is unacceptable and now we are out addition money to repair the damages to the unit downstairs. I received a call from the company this morning and of course they passed the buck and gave every excuse under the sun how they were not responsible, I do not recommend this company and have filed a complaint with the BBB read more

Our grinder pump went down over the Labor Day weekend. We got in touch with Matt and he was extremely helpful in diagnosing the issue late into the night so we could manage the situation while he worked through the Holiday to find a replacement pump as quickly as possible. Crew arrived as soon as the pump was in hand and got us up and running. read more

Horrible, do not use this company for anything. Six weeks to improperly install a new HVAC system. Gas connection was wrong 3 different ways: 1. Actual fittings and configeration was wrong. 2. They connected into line going to my dryer, rather than running new line to the new gas furnace. 3. The gas line that they tapped into was not big enough to supply the furnace, let alone furnace plus a dryer. Add that to every gas connection made by their HVAC guys leaked and had to redone by their plumber. Their plumber refused to run direct line to the furnace, as it needed to be. Also had issues with the new humidifier being installed wrong. Water ran directly from humidifier onto and into the furnace. soaking all of the electronics, and leaving standing water inside the unit. At this point I demanded that they take it all out and give me my money back. They sent a senior ops manager to bully and intimidate me, claimed there was nothing wrong with installation. Back to 3 different problems with gas line, and the system being flooded by the improper instalation of the humidifier. He kept telling me nothing was wrong and it was all perfectly safe. Sorry does anyone really believe that water and electricity mix well? As for minor problems, in general it looked awful. Many problems with this install and how it was left. Six weeks with 6 in pipe open through the roof, they didn't take it out and repair roof as promised. They ran the new exhaust pipes in front of my electrical outlets, to where I would not be able to use them. I was left to repair a lot of damage caused by them. Everything that they did had to be taken out and done correctly. At this point, I wouldn't trust them to change a lightbulb. read more

Don't believe the 5 star ratings of this company. Quality has gone downhill over the past couple of years. I've called this company for various issues over the years and without fail, the electrician/plumber/garage door tech pushes over and over again their home membership. Their service has deteriorated markedly, to the point where I will not call them again. Case in point: I wanted an estimate for a home charger for an electric vehicle. Received a text that the electrician was on his way (1.5 hours earlier than the window), so I had to interrupt work to let the home office know that now wasn't convenient and for him to come back at the previously agreed upon time. In the first 10 minutes of interacting with the electrician he asked what I did for a living. Strange. After he looked at the breaker box, he asked if he could sit at my kitchen table for 10-15 minutes to write out the estimate (again, strange request that I did not agree to). Then asked if he could use my bathroom (I grudgingly accepted). The estimate was nearly $5000 for installing a Level 2 charger! Absolute services is absolutely ridiculous. Good riddance. If I could give them zero stars, I would. Very unprofessional. read more

What a nightmare using this company, hired them to fix a clogged toilet, which they tried to snake and ended up using a snake on the main line in my basement, charged me $437.00 and tried to up sell me on replacing my pipes for $4,400. Never used a camera in my pipes either. The technician never wore shoe covers in my home and when he cleaned out the pipe he didn't put anything underneath it on my floor and also had shit, literally on my baseboards in the bathroom and it gets better, upon leaving my home he apparently dumped the waste from my pipe in his shop vac onto my grass in my front yard , pretty sure that's a biohazard. Left a message with the company and had to repeatedly keep calling them about sending donn my robe out to clean it up the waste. Never spoke with A general manager and nothing was taken off my bill and they also did not recaulk my toilet seal like the invoice indicates they did.! The worst customer service, quality of work and overpricing I have yet to experience in my life with a plumber. read more

Absolute Services - Waste dumped in my front yard by there technician. - Heating & Air Conditioning/HVAC Near Me