My Mom was there for the last 9 months of her life. I only wish I had placed her there sooner. This…read moreis more like a "nursing home" than assisted living, which she was in previously, and which really couldn't provide the level of care she needed. Mom was in both the memory care at Patriot's Glen and Assisted living. Both have a great caregiver to resident ratio and both provided great care to her. The staff is very caring and I've actually overheard them telling her they love her. We couldn't ask for more.

My mother was a resident at Patriots Glen for several years before she passed. It is an excellent…read moreoption for your loved one and I would recommend it. Management in particular is professional, friendly, respectful, and accommodating. The home is also clean, pleasant, and well located, and it provides good food and a very nice variety of activities for residents. I also like that this facility is neither too large nor too small. It's a midsize home, so it has plenty of resources for residents and guests yet feels more intimate, warm, and community-like than some of those enormous facilities out there. After reviewing a lot of options for my mother, we decided on Patriots Glen and were very, very happy with our choice.

I moved my Mom who is suffering with dementia to Aegis at Marymoor this past summer. I choose this…read morefacility because of its location, their philosophy on memory care, cleanliness, decor, and the staff. The decision to move my Mom from out of state out of her home into a facility was very difficult especially with her condition. Peter, the manager, along with many other staff members have bent over backwards to support me and my Mom through this process. I have relied heavily on their expertise and kindness. I have been so impressed with how hard the staff works to do what they can to help my Mom adjust and live in peace and comfort. Any concerns I have are always addressed with respect, kindness, and support. I visit my Mom several times a week and consistently find the staff working to create the best situation possible for my Mom. I feel so much gratitude for the staff and that my Mom has landed in such a good place!

Just want to say we love Marymoor our Dad has been there 3 years and they take great care of him…read morestaff is awesome and professional and they care deeply about their patients staff is always smiling and cheerful. Building is very clean and well decorated. I come over to visit my Dad every 3 weeks for a nite and they take wonderful care of me and any of our family Special shout out to all the staff who wrk so hard and have tons of patience with my Dad! Special shout out To Otto and Katie they run a smooth caring facility and we love u guys! See u in 3 weeks! Barb M,Genes Daughter keep up the great Care u guys!

I had to stay at this place for a little while. It was not my home but everybody was nice and they…read morelet me go when it was time and didn't try to keep me

Today Kathrina Mencias, staff person, refused to allow me to speak with my mother. Ms. Mencias said…read moreshe had to speak with the lawyer who has power of attorney for my mother first. I informed Ms. Mencias that Washington Administrative code requires her to allow me to speak with my mother, and also to provide relevant information. Ms. Mencias just hung up. I am shocked that I am not allowed to speak with my mother. Earlier in the week, my mother was hospitalized for 2 days. Despite the law requiring that family be notified of any transfer to another facility, Sunrise did not do so. I have filed a complaint with the State, and Sunrise is now being investigated. Several years ago, a carer forged a signature on a check on my mother's account for $1500.. Sunrise fired the woman and refused to reimburse my mother, saying she had to go to the bank to get her money back. My mother's dementia is quite bad now.I am concerned that her expensive jewelry has been taken: my mother says she does not know where some of the items are. I live in another country so I cannot go check on this. My mother was over-medicated. I saw a doctor's note on a prescription of a major anti-psychotic that stated the dosage could be lowered but the staff objected to it. My mother has dementia and is not psychotic. The drug works off-label as a tranquilizer. Evidently my mother is drugged for staff convenience.

If I could I would give a 10 star rating to IMA House! My family member has been at IMA House and…read moreMemory Care for 2 1/2 years. Fredrick and family have made her a part of their family. They treat her with respect and dignity and communicate with me on a regular basis. She has access to medical care and is even included in family celebrations... I truly could not ask for a better environment. I have never regretted our decision to choose IMA House and Memory Care.

You'll want to place your loved one at Overlake Terrace. Highly, highly recommend. The moment you…read moreenter this community, there is a distinct positive energy. How refreshing it is to see an experienced team who so genuinely enjoy their jobs! The excellent care reflects this. They go above and beyond to ensure that each resident feels heard and valued. The food is consistently good and the menu is thoughtfully created with a delicious variety. It truly is a Stellar experience!

Very small rooms, food is sub par like most assited living I think. They don't really give…read morechoices to make or get food you feel like / want to eat in your end days. They say they provide activities which they do but they are not really encouraging to get residents to participate or start new groups. Plan way ahead for more care as it is Not available within a day or two. The front end staff / maintained are very nice and try really hard to give support with out suport/ training from the head staff. It dose seem like there is a lot of turn over. There actions dont represent there words. After my Mother passed I did give suggestions for improvements but I'm not very encouraged.

Tibi was a great resource for our family as we tried to navigate a difficult situation from…read moremultiple states. He is exceptionally knowledgeable, kind, and a skilled listener. We're very grateful to him and highly recommend his services.

Tibi was extremely helpful in finding a suitable place for my mom. We had several unique…read morerequirements and initially didn't think we could find a place nearby that met all of her needs. We were expecting lengthy wait lists and places far away, but Tibi was able to find a place with availability only 8 minutes from us. He's incredibly knowledgable and throughout the process he was able to answer all of our questions and educate us on all of the nuances of long term care options. Highly recommended.

UPDATE- Well, this is my 3rd review on Sunrise of Redmond. Shockingly (or rather not so…read moreshockingly) the last one detailing all of my complaints about this poorly run Facility was removed. And after looking through their reviews, it looks like they've had quite a bit removed. All I can say is run as fast as you can and do not put your loved ones here. My Dad has been in the Memory Care side of the Facility (REM) for over a year. The secure door has been broken much of the time. His heater hasn't been working for at least a month and he has an electric heater in his room in a dangerous position. The care is inconsistent. Not a lot of activities geared towards interests of men. Family night meals are expensive. It's $10 for my 5 year old to eat their consistently quality declining food. My Dad complains constantly that he can never reach me when he wants to call. Their Smile App is garbage.... They raised the cost of living on him and med management level when he is consistently one of the easier residents with the least amount of care needed. Staff won't respond to you. It's a mess. There is not enough parking because staff also park in guest parking. Feel free to reach out if you want to hear more, because I have a years worth of horror stories from my experience and other families experiences. Shame on you sunrise for deleting that post and for previously intimidating me to remove the first. You've made at least $120,000 off of my family in the past year.

Communication is awful. Murder in the building and families were not informed. Found out from a…read morecontracted support person while I was visiting parent! I kept waiting to hear from management, but they are hiding it, and not divulging how they are supporting residents and staff and families who might be impacted by this awful event.

This is the kind of living in downtown Bellevue I'd love have, from the valet team to the chef,…read moreservers, and management, the service was flawless. You can just feel how well the residents are cared for here--it's the kind of place anyone would be lucky to call home. I couldn't resist snapping the gorgeous views and the chef's spread for our group of CFOs... trust me, it tasted even better than it looked!

Absolutely wonderful facility!…read more Did some extensive research on options for Gma about a year before she moved in, June of 2025. Wanted a quality place where she would feel at home and be able to make friends and socialize and stay busy. The Executive Director, Madelyn, is absolutely fabulous to work with, you can tell she really cares about the residents and has a passion for what she does. The support staff and activities team are all so welcoming, smiley and overall great to be around and provide a very warm and welcoming vibe for residents and visitors! We did some extensive research into assisted living facilities and this was by far my #1 choice for reasons I will list below: 1. The amenities - activities galore and always changing, well thought out and the activities staff are friendly and are proficient in social engagement for the elderly and cognitively impaired. They do a good job of offering lots of engagement opportunities for residents. 1.a. - Addtl ammenitites - attached bistro that is open to the public, resident key required for entry from bistro into the facility. Nice for a little change of scenery 1. b. - Addtl - salon on site! Addtl fee, but there is a hair salon ON SITE ... I believe they might do nails as well but not sure... but this is SO convenient for those that don't drive and don't want to hassle with booking the resident shuttle LOVE LOVE This! & it's right off the entry way so it has a nice window view to the street 1. c. - Addtl - shuttle! The resident shuttle can be booked to take vehicle-less residents to their doctors appointments, or any other places within a 5 mile radius that they need to go! They typically have a weekly grocery trip on the activities calendar as well, so there's a pre-planned trip that everyone can go on for any grocery needs. 2. The facitity itself - always clean, very beautifully decorated, love the small touches of real flowers on the lunch tables when they have them as well as holiday decor, little snack and treats in the lounging area with some fresh water, apples and cookies, great layout of the facility, good location with a decent flat walkway right out front that residents can go for easy walks. Elavators with key required access to go to up resident floors. Location is RIGHT down the street from Overlake hospital, which is convenient, we did have to go there one evening when gma was having dizziness and vomiting and it only took a few minutes to get there. VERY convenient for healthcare reasons. 2. a Rooms - rooms are somewhat small but are perfect size for one or two people that are mostly going to be out and about in the facility the majority of the day. Each room has decent views so that is very nice (we looked at several different options of rooms before choosing). The bathrooms are large and perfect for safety for the age range of target residents. Linens and house keeping are provided once a week!!! Yay!!! 3. Care & safety - The assisted staff bring meds in the AM and they do nightly safety check rounds, call button lanyard for each resident and emergency safety pulls in each restroom in the facility and in each private resident restroom. RN on staff with 24/7 staff on site who can call the on-call RN if needed. Concierge staffed desk during the open hours of the facility, which is so nice there's always someone monitoring who is coming in, check in required with name badge. Resident key required for elavators up to floors! 4. Food & dining - the food is excellent and a well thought out rotating menu. Some of the same, regular items available, but always a new highlighted daily menu with new and exciting items. The food is clearly quality and cooked well, they didn't hire just anyone, the chef is a real chef! The dining room is open access all day from AM until dinner time, I think they close up at 6pm. 5. Staff - how the facility chooses their staff and what type of staff they have on site says a lot. All the staff during my visit seems welcoming, pleasant, smiling, helpful and overall enjoyed being at their jobs. The long term care sector can be one that is overlooked and underserved and we were not going to choose a place that hires people that don't want to be at their jobs because caring for loved ones is a very important role and this was a huge factor for us as well. 6. Price - price is expensive but honestly is similar to other facilities yet far exceeds in value above and beyond the others that we looked at. We visited this place about a year prior to moving Gma in, they allowed us to come for a complementary lunch and activity to get a feel and be shown around and all that. Mom and I visited, did the tour and looked at rooms and a later date I brought Gma for lunch and an activity. I was very pleased with the experience and recently visited Gma in Oct of 2025, a few months after she moved in, for about a week and a half. The experience was nothing less than the prior visit! A+++ would HIGHLY recommend!