This is a terrible pediatrician office-- please save yourself some stress and do not take your…read morechildren here. The staff has made so many mistakes on forms. They did not process an insurance referral when I requested one (over a week in advance) and we couldn't take our son to an eye doctor appointment as a result. Now we have to wait over a month for a new appointment. About 75% of the times I call the office, I get a busy signal. Yes-- a busy signal! In 2022???! When they do answer they are rude and/or incompetent. Most of the doctors are not any better. I have felt rushed for every appointment there. The doctors have vastly different views/recommendations. My son is allergic to eggs so I asked at every appointment (6 months, 9 months, 12 months) if he needed an epi-pen and I was told no. Then we needed an allergy form completed for his daycare and I checked the box that said "no epi-pen" and I got a call from a different doctor in the practice who YELLED at me for not having an epi-pen for my son. These are just two examples, but this office has been a constant headache. I am so glad I found somewhere else to take my son where they actually care about him and don't rush us through appointments. I am kicking myself for not going elsewhere sooner.

Wonderful doctors we have been seeing since my kids were babies. I love each Dr in this practice…read more They all seem to care about my kids. Totlani, Morse, Morphi, and Desponde... (excuse my spelling !). love all these guys!!!

Quite simply the best pediatrician in the area. When our…read morekids were born he was there at the hospital the next day. He returns phone calls after hrs promptly. His knowledge of pediatric medicine is amazing. The waiting area has the now common sick child area and healthy child area to prevent colds, etc. from spreading to his healthy patients. His staff is also extremely courteous. My kids have been seeing him for the past five years and I recommend his practice without any reservations.

First they specifically sent me to pediatric st Luke's lab work so I had a 300 plus bill. Would…read morehave been way less elsewhere.. Then they know nothing about my daughter's medical condition and do not even call me to explain. They sent me to a specialist. Said call us to get you in faster if you don't hear from them. I have and still have not heard they called the specialist. They told me I could give my daughter Zyrtec for allergies without testing. I decided to go to an allergist to find out she is allergic to our cat! They just wanted me to not even get testing .... I called bc my daughter is having medical issues and they had the medical assistant(no bachelors degree even ) call me back... not even nurse . The nurse has told me two times that things my daughter ate is "normal" and not a worry. Now the doctors are telling me it's very concerning and I need to come in. I'm switching to a different pediatrician in st Luke's they are telling me they don't know why coopersburg is asking us to come in, she just needs bloodwork. It's very frustrating I'd avoid if you can!

Dr. Meyer and Dr. Gibson have been caring for my two children since they were born and I can't…read morerecommend them and their nurses and staff highly enough. They are not only excellent physicians but very kind and caring people and easy to communicate with. I've also never had an issue getting an appointment when necessary.

Sadly it's time to walk it back from my prior rating. While the obvious thought could be that…read moresomehow the level of care received from the medical staff is lacking except that's not the issue at all. The guy my kids have seen since they were born and that we've followed to three area locations with the LVHN empire is first rate. So then what's the issue? The office staff. My most recent foray into frustration hell has them billing me for a hearing test that was never preformed. When the bill comes from the health network that my insurance is not going to cover the test (that's a whole separate non-related issue/story) my first thought is great except that the test was never done to begin with. I call the Patient Accounting number for LVHN since that's where the bill originates from and they tell me that they'll sent a note back to the practice to look into the charge and that someone from the practice will get back to me either way. That call never happens and a month later the bill shows up saying of course that it's now late. The obvious answer would be to call the practice and talk with someone about billing except you can't really do that. When you push the prompt for billing you get routed back to the centralized Patient Accounting number for the network. I did that and they said that they couldn't help me since the practice internally noted that the coding was correct except of course just because the coding for the procedure was correct still does not address the issue that the procedure never happened. To keep it short, I call the practice and eventually speak with someone who has no clue about billing but says she'll forward it to someone there who will call me back. That of course never happens. This eventually ends with another call to the centralized accounting number and after asking to speak with a manager who is horrified at the whole ordeal and takes off the charge and sends an email to the practice manager to call me ASAP about this. I got that call an hour later and while the manager is professional, she's only in that office one day a week as she manages five different practices which kind of explains a lot. Where this ends is that next month the doctor my kids see is leaving the area and moving to a different state and honestly between this hassle along with a different hassle that happened with getting some paperwork done last November, unless you really-really like the doctor your kids see here, I can't in good conscious recommend using this practice which is why we're moving on for future visits.

Dr H definitely listens to the concerns I have with my children any time I go in. She also listens…read moreto my son who is 10. The staff is friendly and it's never been a negative experience at this location