I went to this salon and got my hair lightened. The lady at the end told me the appt was 400…read moredollars due to them weighing the product and she said she had to use a lot. Ok...fine. So I pay and make my next appointment. I should have known not to make another appt because I have never paid that much for a color in my life! I get a reminder email through my phone exactly 48 hours prior to the appt which is exactly the amount of time you have to cancel or have to pay for 100 percent of the appt. So I emailed back and canceled the appt. Well I get a call the day of the appointment and the front desk lady states I didn't cancel my appointment. I told her I emailed them back and she states that it is a no reply email. I said on my phone it never stated that anywhere in the email and my email never bounced back. She said you would have to click the email to see that it says no reply. I said really why wouldn't it be in the body of the email? Why...because they rip people off. I sent her the screenshots of the emails to show her that I canceled and she said well if you replied to the email address those emails are sent out exactly 48 hours prior...so I didn't give exactly 48 hours notice. If you want to be ripped off then please go ahead and use them. But the tone and way the office lady spoke to me was very unprofessional and I will never set a foot in their salon again. $100 of my hard earned money for nothing! I will attach the screenshots of the emails.

This establishment values their own time, but not their clients' time. I had an appointment, and…read morethe stylist had the front desk cancel the same day, just hours before the appointment because she wasn't feeling well. People get ill, that's understandable, and things happen. My day off had been scheduled around the appointment and I'd missed out on some other things to make it but ok. When I went to the re-scheduled appointment the following week and told the stylist what hairstyle I wanted, I was informed that she wasn't able to cut hair in that particular style and that I would have to make yet another appointment with a different stylist for the following week. Again, my morning had been scheduled around that appointment. Fast forward to the third appointment after having already had one time and gas-consuming wasted trip to the salon. I received no reminder call or text and I totally forgot the appointment. Right AFTER the missed appointment time, I received a call to inform me that my credit card had been charged for the ENTIRE amount of the haircut I'd had to make three appointments to get and never got. Clearly, they find their own time far more valuable than mine, and I will never go there again. I hope the $60 dollars they got was worth it.

I usually really love this spot, until after today. I signed in like usual but I waited for two…read morewhole hours only to get up and see that my name had been crossed off. Not once was my name called out. 2 hours of my time wasted for what? For SHIT service.

Definitely a fan. I had to go through several places around town till I found these guys, and now…read morethat I have I plan on staying put. The old place had a great "guy" atmosphere, and the new place still does alright with that. But what I like best is that they don't just make your hair shorter, they actually take into account that your hair is different than the next guys and give you a cut that looks good on you.

Door remains locked during business hours which in itself isn't a welcoming feeling. Not sure but…read moreI'm fairly certain that's against fire code?? I made an appointment and was told that I had to be there exactly on time. They were late for my appointment. As in nobody showed up when they said they'd be open.

I called during open hours to schedule an appointment, to have a lady admit she wasn't even at the…read moresalon yet. Hours may not be as listed. Hours should probably be updated. After asking about the days availability and describing my haircut desires. "I can get you in at 1:15pm today." Ok, I can also do tomorrow if that works better. I don't want to be too tight as I need to be at pick up for my kid in another city by 2:20pm. "No, I can get you in and out quickly. I've got one scheduled before that time that should be done by then." Ok, I'll be there at 1:15! At 1:15, the stylist was busy, in the middle of a cut. At 1:25 I left as that prior cut wasn't going to be done anytime soon and I wasn't going to push the time. If the stylist had been more open about the reality of their schedule, I'd had booked for the next day instead of writing this review. I value my time and if I'm committing to a time, a stylist should too. I can understand a few moments off due to a client changing a hair request last minute, but it sounded more like the stylist struggled overall with scheduling and or being honest about what they are and are not capable of performing in the allotted time.

Braxton is a talented hair stylist and all-around awesome human being! Brought my young trans son…read moreto him for his first "masculine" haircut, and we couldn't be happier. My son had a few inspiration pics he showed Braxton and together they came up with a cut that would suit my son's type of hair and look he was going for. Definitely will be coming to him regularly. Note: he is in a new salon, not the address on 3rd that Yelp says, so reach out to him for his new location!

Hair by Braxton is an exceptional personalized hair experience. His consultation, recommendations…read more and cut all- top notch. I called a couple of different other options in town and no one matched Braxton's ability to get me into his chair with a quality style delivered. Very cool space that he operates too, upstairs on 3rd street in downtown Mac, very historic and charming. Definitely recommend Hair by Braxton.

Very disappointed with the service. The lady who cut my hair had her kids there watching a movie…read morewith the volume way up, when the movie ended they stated arguing with one another, there was a point she even spanked her son while she was cutting my hair. The kids kept messing with the water bottle she was using to get my hair wet. No music was playing, just the sound of her kids. I was in and out in 20minutes. She cut it in maybe ten minutes. I have never felt so rushed to get out of a place. Very unprofessional and will definitely not be going back!

Caitlyn is great but the actual salon is more than subpar.. it's like a hangout for odd people…read more. sorry but if you're looking to relax and chat with your stylist forget it.. it seems stressful and lots of people are just there but not customers?? It's really bizarre and nothing like I have ever experienced before. The whole thing makes you really uncomfortable..

We found "Hush" through Yelp, looking for a place for a cut and color for my wife. We couldn't be…read morehappier! Abigail was her stylist and did a great job of advising / suggesting / consulting, followed by terrific execution. The driveway is tricky to find - it is between Wendy's & Yan's. The vibe is relaxed, clean, and welcoming once you get inside. They build their gratuity into the service, which was a nice surprise. My wife is very happy with the results, and we've already booked her next visit!

Timeliness! Quick answers to questions! This lady hopped out of her seat to help me! Very nice!…read more Clean salon! Nice talking to her. She has options which I loved. Told me how to plan for next cut! I had a great time! Really worth finding her. She listened and I was impressed! Thanks Abigail! See you in a bit!

This is the only place I will go to get my hair/nails done! Prices are amazing, the staff is super…read morefriendly and inviting, (not all judgmental like most places) and they have a very relaxing atmosphere!!

Everyone there was really nice and welcoming, but when I got home, I looked in the mirror, and…read morerealized the right half of my hair was at more than a full inch shorter than my left! Also, I was very specific about the look I was going for, and I got the absolute opposite bangs; blunt and short instead of sideswept. All in all, great atmosphere, bad service.

The service is amazing and the quality is above and beyond I come here for the works every time I…read moreneed my haircut which is once a month and today is my birthday and I felt like doing something special for myself so I came here for my haircut and I was not disappointed with the cut that I got. I am a little disappointed that she didn't cut the hard part that I asked for but overall she did a really great job so I didn't want to make a fuss about it and she did put product in my hair without asking me if I wanted it but I wasn't going to make her wash it out.

I appreciate that it is appointment only and easy to make an appointment. Either online or call in…read more Any way you choose someone will be there to cut your hair and so far it's on time with no waiting. We are all busy and just give a bonus star for that service alone. Have been to other places made an appointment only to be told it's a 30 minute wait. What was the point of making an appointment? Time is important to all of us I need to know if you require an appointment you respect the time. This place does It is a Barber which I prefer for a man's hair cut. Pick an attachment and tighten it up. Lose 5 lb from the haircut. Good to go. They do a decent job. I don't know many men that are that picky other than is it cut and is it even. One of the better Barbers A little pricey but everything has gone up