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    AC Houston Lumber

    5.0 (5 reviews)
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    Updated 2 months ago

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    9 months ago

    Great business , very friendly! Had a hard time sourcing some lumbar, they found to fast and had shipped to me ASAP!

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    4 years ago

    What a great lumber yard. Old school with great valises and helps those that build. Fast and accurate. Well priced

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    6 years ago

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    7 years ago

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    11 years ago

    fastest response i ever received and very helpful. thank you houston lumber in indio.

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    Palm Desert Ace Hardware

    Palm Desert Ace Hardware

    4.1
    (80 reviews)
    $$

    I needed a special bolt thing for my vintage Corvette so I could attach a custom front plate and…read moreneeded it quick (rather than purchasing online). This was my first time at Ace Hardware as I usually (and begrudgingly) shop at Lowe's, but was advised by a friend that I'd have better luck here. I appreciated the smaller, cozier feel and was even able to find the aisle with bolts myself - but one entire side of the aisle was drawers and drawers of a gazillion bolts and screws. I was able to find a staff member to help me pretty quickly, and he set about looking for a match. It took him about 10 minutes but he did find a match, and then apologized for taking so long. I was overjoyed and said you're amazing! No way would I have found that little piece of metal by myself. I paid my 3 bucks and went on my way. I will definitely turn to Ace Hardware first for all my weird little hardware needs!

    So sad to see the retail response to assuming a theft problem. After I figured out how to park here…read moreno thanks to my GPS, I entered and was disappointed in selection and quality offered for what I was looking for, kind of junky stuff. Well they know their customers needs I guess. I went to leave only to find no escape as exit door was barricaded off with the only exit option was a narrow railed in checkout line with 20 people in it with stuff they were buying. One guy noticed I want to leave and he just laughed. I had to stand by the entry door waiting for someone to enter so I could escape. Never seen anything like that before. So I got to my car and ordered what I needed on Amazon and it arrived 20 hours later at my door free shipping. Sorry for the poor review but this was a really bad shopping experience. Bad location, poor offering, and a roach motel for exiting customers.

    Ace Hardware

    Ace Hardware

    4.2
    (168 reviews)
    $$$

    Ace Hardware in Palm Springs is like no other Ace Hardware you've been to in ANY other state…read more Here, in Palm Springs everything seems brighter, more colorful & happier.... It's a joy to walk around this store and see the enticing wares that are on display for all to see & buy.

    I found a hedge trimmer on this store's website listed for $339.99 and it said it was in stock…read more When I went into the store, the price on the item was $409.99. A really nice sales associate checked with the manager and told us it was on promotion, so he had us bring the item up front to purchase it. When we got to the register, it would not ring up at the promotional price. The manager then came over and immediately started insisting the price was wrong and aggressively trying to prove it to us. After going back and forth, he finally said their system was wrong and claimed this was a model they never carry. The whole interaction was unnecessarily rude and dismissive. He refused to honor the price that was listed online, even though the store staff told us it was on promotion. We can literally still buy it online for the price that brought us into the store in the first place. Way to lose a customer for no reason. If your prices are wrong online, as your own staff said, and your team does not know what is on promotion, that is a management issue, not a customer issue. The sales associate was helpful, but the manager's attitude completely ruined the experience. Rude.

    Borrego springs hardware store

    Borrego springs hardware store

    3.0
    (24 reviews)
    $$$

    These guys are incredibly generous with their help and advice. Once I just needed two small screws…read morefor a campstove, and the gent not only took the time to find them in the bulk bins for me, but then ALSO put them in! AND, he said it was such a small purchase I could just have them for free. At other times, like when installing a solar system on my van, I've needed many different bits and pieces, different kinds of fasteners and washers, and it's awesome to be able to find just the amount you need (with a few backups) and not pay 50 times at a big box store for what you can get here in the bulk bins. They also fill propane tanks, very handy and helpful. The first time I ever went there, a few years ago, I just wandered the aisles for a long time. Someone asked me if I needed help and I answered "No thanks, I'm just seeing what all you have - and the answer is, EVERYTHING!" Seriously, recently I needed some hair dye and they even had that. There was one time I needed a manilla envelope - I'd looked for one while in San Diego, and all I could find was at Staples and you had to buy 20. Well, True Value has onesies for sale. Who'd have thought a small rural outfit would be much better value than a big chain store in the city!

    This is a True Value hardware store. They have a large selection of just about anything you could…read moreneed. They may only have one of what you need, but they have it! Prices are high. The young man at the front desk is friendly and helpful.

    The Home Depot

    The Home Depot

    2.6
    (156 reviews)
    $$

    Adding to my review that I really appreciated Pedro today! He recognized that I'm this tiny little…read more5 foot tall 82 pound woman who was probably going to need help with the stuff I was trying to pick up. Not only did he help me get it all loaded up he enlisted another employee to help and they got it done fast. Once we were outside, I realized I purchased the wrong size cinderblocks so they sent me back inside to make the exchange. While I did that Pedro loaded up the proper cinderblocks onto the cart for me, and then met me outside in the voting and unloading lanes where my truck was parked. He helped me load those into my truck as well! Before this, I was being helped by one of your other customers. I thought it was very smart of Pedro to realize that another customer was helping me and that he should step in and get the job done, which he did! That is management material, right there! Somebody who recognizes and performs good customer service. Thank you, Pedro!

    Very bad customer service! HD sent us a table that was damaged and now saying that we cannot return…read moreit. Now we have to go through this whole ordeal of disputing this. Also canceled a different order that we did not receive, and homecdepot still charged me for it and have not credited me back for it. Had to call several times, speaking to several people, said it will take 60-90 days to review . This is ridiculous ! . I'm calling Better Business Bureau on this company. It has been such a headache. You need to check your products before you send them out damaged & defected. It has also happened in the past with cabinets we ordered. HD had to reorder them 3 different times because they were sent to the store all damaged! We have been long time customers of Home Depot . Not anymore! We are going to close our Home Depot credit card. We never want to give you business ever again! It makes me put 1 star otherwise I would not give any stars.

    AC Houston Lumber - buildingsupplies - Updated July 2026

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