I had Ross come out to inspect standing water and a sewage odor in our front yard. Without doing…read moremuch in the way of investigatory work, he concluded that repairs would cost between $15,000-$20,000. When I asked how he arrived at that estimate, the response was simply, "I've been doing this for eighteen years." He stated that our sewer line could not be scoped and that the entire system would need to be overhauled, including excavating the front yard. That recommendation felt extreme given the lack of diagnostic evaluation. I'm very glad I sought a second opinion. The actual issue turned out to be a faulty switch on a grinder pump, and the repair was under $1,000. Additionally, contrary to what was stated, our sewer line had already been scoped when we purchased the home. This experience raised serious concerns for me regarding the accuracy of the assessment and overall integrity of the recommendation. I strongly encourage others to seek additional opinions before committing to major repairs.

Buyer Beware. This company is a rip off. I asked for a quote for three running toilets and a hot…read morewater cleaning. I got a quote for $1900.00. I did give them my card and it was ran through right away. When my daughter got home she said I do not think so. Call them a cancel the service. Was given a call today stating to refund me my money will cost me $115.00. I will be disputing all this with my bank. But please do not use unless you get a couple of quotes. I think these people looked at my home and that I was an elderly lady and thought it was okay to overcharge and apply fees.

I needed to replace an old water heater. Water Heater Doctor replies were prompt. They removed the…read moreold water heater, installed the new old. Used an apprentice as well as the regular technician. All went well and because they can do other plumbing tasks besides water heater maintenance, they looked at my other needs and will get back to me with suggestions. The best!

My gas tank water heater was 20 years old and I decided to replace it pre-emptively. I requested a…read morequote from 3 companies, one of which was the Water Heater Doctor. Their quote came in the lowest and Brandon was extremely helpful on the phone, so I ended up choosing them. - The quote process was great: I submitted their online form, they gave me a call asking for more details, I sent them a few pictures, and they gave me another call with solutions and a quote. The quote also happened to be the cheapest of the 3 companies I got bids from. - The installation went very smoothly. I understand that direct vent water heaters are a little tricky to install, but Brandon installed perfectly. He arrived on time, got rid of our old water heater, and added a new water heater with several fixes: the overflow pipe now runs to the sink, he used a "flex vent" kit so the water heater can sit on the ground, and he put the water heater in a tray to reduce issues from slow leaks since I don't have a basement drain. - After the install, Brandon taught me how to change the temp / turn the water heater off / how to flush it / how to change the anode rod. Very pleased with the work and my new water heater is working flawlessly. The only downside was that there was no permit. I'm no expert on permits. Portland's website says that water heater changes require a permit. Brandon said it's a "gray area" for residential. I am not planning on selling the house and things looked good to me, so I don't mind too much.

The plumber was friendly and on time. He got he job done & no more clogged toilet. The price was…read morereasonable.

i have been debating a response to your quote of $3,400 for a water heater purchase and replacement…read moreat my 93 yo fathers home in vancouver which you never inspected prior to quote. Here tiz. I contacted two other well established plumbers in clark county regarding the water heater replacement and installation. The results were: one was $1,200.00 cheaper and one was $750.00 cheaper. I get stuck on this disparity and even get angry. Then I remember the $598.00 you charged us to unclog a kitchen drain at my 93 yo fathers house recently..... for a senior citizen, a veteran, not to mention my repeat customer business for 4 years. Sorry, just not comfortable with this type of treatment in this economy. I have chosen one of the other two plumbers as my go to professional. I do not wish you luck as I do not want others to be treated in this way. Goodbye.

We had a flake named Jay who pulled some shady stuff and cost us a day and almost the job as well,…read moreto the rescue LAST minute I might add Brandon shows up with the other Brandon and so far all I can say is I'm extremely impressed!!! I will update after the job is complete but wow, last minute , prompt, professional, knowledgeable.... So far no plumbers around this area have EVER impressed me until now

Arrived on time and professional. Seemed a little high/overpriced for simple jobs. .......read more

He overcharged me on replacing 2 faucets and fixing a leak on a water heater. When I asked him why…read moreit cost so much, he responded with "That's what happens when you call a plumber. Haha". And he didn't itemize the receipt to show what I was being charged for. Don't use this guy.

I contacted them after-hours and left a message requesting someone to come out and fix a leak, they…read morenever responded.

Thank you Ben, fast service and got the job done. Nothing worse than a plugged up toilet.read more

Quick reply, competitive pricing and great service. Ben is an honest business man. I will be using…read morehim for any future plumbing work I need. Highly recommend reaching out to Ben if you need any plumbing completed.

Lacks integrity. Said they could do some work for me, promised it would be the following week. 3…read moreweeks later I call because I hadn't heard from Matt. He didn't answer so I left a message. He texts back in a few days saying he didn't have time to do the work.

From the owner: Matt Turpen has been in the plumbing trade and construction industry for 32 years. He places…read moreincredible value on professionalism, honesty, and integrity. That is why he founded MJT Plumbing LLC in Woodland, WA. He offers proven results that make people money by working within budgets and by finishing jobs on time. That level of professionalism helps build trust and relationships between us and the contractors and clients we work for. We also maintain a drug-free workplace. Call MJT Plumbing LLC at (360-977-0431) today to schedule a quote or work from a contractor you can rely on, no matter the scale of your project.

Our 20 year old water heater went out over the weekend. I called and left a message on Sunday…read moremorning and received a callback from Aaron in the afternoon. He was able to get us in on Monday morning. He came out between the time window he said he would, he brought a new water heater and finished the job in about an hour and a half!!! I would highly recommend Express Water Heater Service. Great customer service, quality work, prompt and fair price!!

My water heater sprung a leak on Sunday and I went onto NW Natural's website to get a list of…read moreapproved vendors. Aaron from Express Water Heater Service called me on Sunday afternoon and was so kind to fit me in on his schedule for Monday! He understood that it's no fun to be without hot water. He installed a new and much better water heater - it works faster and is quieter. He was so efficient and helpful- he explained what was wrong with my old water heater and got my new one up and running in no time! He even took away the old one at no extra charge. I highly recommend Express Water Heater Service!!!