I used the bart police app to report people smoking on the platform on the platform. Officer Rodger…read moreWinslow #65 chose to detain me who is doing nothing wrong but sitting waiting for my train with my emotional support dog. I was forced to miss my train and made late home after a full day work. I for 8 years use bart to go to work from Oakland to Richmond and then home from Richmond to Oakland 5 days a week and never have an Officer treat me in such a way.

tl;dr - An encounter with BART station attendants that fell far below even basic expectations of…read moreprofessionalism and public service. Today, I had an unfortunate experience with two BART station attendants at the Millbrae station. To be clear, nothing egregious happened -- it wasn't discriminatory or overtly hostile -- but the interaction was so unhelpful and dismissive that it made me question BART's training standards and the role these attendants are meant to play. I recently moved near the Millbrae station and was looking into BART's bike lock options so I could bike to the station and ride to work. After arriving during an off-peak hour, I approached the station attendants' booth to ask about how the BART bike lockers work. Now, to give you more context, these station attendants were not really that busy. This was an off-peak time, there was no one really at the booth, and honestly they were just looking at each other not even facing the window and overall shooting the crap. I went up to them, and it took a while for them to notice me, but eventually after 30 seconds the white woman ended up coming to the glass. I asked the woman, "Do you know anything about the bike stations? I just moved here and wanted to get more information." She responded that she had no idea how they worked and that she'd go online. That is a reasonable response - she redirected me. Personally, though, I was perplexed that she didn't know... from first principles, these people are here I imagine a few hours a day and I thought they'd know how their station works. But you can't expect everyone to know everything. What made me more annoyed was after - she said BART has zero dealings with bike locks and completely separate. I would've accepted this answer, but after I walked I away, with a quick Google search, 5 seconds later, found that BART Station Locked Parking is actually BART sponsored or at least mentioned on the website. I then went back and said, "It turns out they are a part of BART." She said something along the lines of, "That's your problem". At that point, I asked, "Okay, just for reference in the future, what are the things I can come to you for help with?" She abruptly said she was done talking and shut off her microphone and went back to chit chatting with her co-worker. I tried to clarify, asking, "Could I ask you about trains, lines, or timings if I needed - as in, what can you help me with if I needed?" -- but she turned away, left the mic off. Her coworker looked at me like a zoo animal and laughed after I asked what questions I could ask them. Pic of the lady attendant turning her back / muting her mic. And her partner laughing. I found this to be an extremely disappointing interaction. When I turned to the station attendants with a question - who I thought would be stewards of the BART Station - turned it out to be a very humiliating experience. I looked on the BART website, and part of their mission is to hire people to "make the best transit system in the world". I'm extremely disappointed that it seemed to me, they didn't really give a crap about helping anyone. By the end of it, I walked away and found the information I needed on my own. Still, it was frustrating knowing that even if I had questions about basic travel or service, the station attendant refused to engage. There are always two sides to a story, and I've tried to recount mine objectively. I was confrontational about what I could ask -- but I guess it wasn't "worth their time". Overall, it was an unhelpful and discouraging experience. At the very least, I expected a professional response such as, "I'm not sure, but let me check the website," or "Here's where you can find that information." Instead, my questions about what questions I could ask were met with the mic being turned off and laughter from the other attendant. For a system that aims to "make the best transit system in the world," these two employees made me feel like I wasn't welcomed as a rider.

"Oakland city represent, address me as your majesty" - Kreayshawn. Beep beep beep beep. I have a…read morelove hate relationship with what I call the Fremont bus in Chinese. AC transit has been part of my life ever since like 2000 or something. I have only ridden it for 7 years and use it mostly in Fremont, Hayward and Union City. Yes I use it Union City. Crazy of me eh. One thing I find cool is that when I am in Fremont near Lake Liz, I have no issues waiting for any bus nearby. The minimum wait I have is like 10 minutes. If you are well aware of the bus schedules and time your bus stop arrival correctly then you should experience no drama. One thing I dislike is that most buses are in Oakland. If you are waiting for the bus being that it's in Oakland please be aware of your surroundings because some bus stops are in unsafe neighborhoods. If you live in San Leandro please avoid because dangerous people from OAK will target you. Another hit is I love the Giant bus that you see on transbay lines. It's so cool. Only at AC Transit. I pretty much grew up with this transit agency. It was even there in my tough time when I nearly passed out after my ex-girlfriend dumped me. I forgot who the bus driver was but he or she was really calm in making sure my airlift picks me up on time. In Fremont and Milpitas this bus is here to help me stay fit and get my school work done. Warning: Some bus drivers can be very crabby so please do not cause any distractions. Be polite. https://www.youtube.com/watch?v=EbW2UK0b7fQ

6/4 Trying to catch…read more18 bus on shattuck and Allston and it's a fucking 16 min wait. Next bus behind is only 5 mins. How does this bunching shit keep happening? Why am I waiting 15 mins for a fucking bus? And this happens all the fucking time. You can't get anywhere fast and it's not reliable So fucking tired of showing up to a stop with a long wait.

This was my first using the Ferry from Oakland to San Francisco. For only $4.50 and 30 minute ride,…read moreI went from the East Bay to the SF Embarcadero. OMG how easy it was to navigate the ferry. Tip: Download the SF Ferry App to save time & get schedules. Upper & Lower deck seating. Indoor or deck seating. Plenty of tables, bankette seating. Place for strollers, bicycles. Snack bar that serves alcohol like wine, beer & mimosas to small snacks. The view to San Francisco is beautiful arriving & departing Gate G. The closest street is Mission. When you arrive it's easy to get on the Muni system, a trolley, a tour bus, or an Uber/Lyft. If you're going to SF Giants game or the Chase Center, there's a special events Ferry for that. Don't worry if your event ends late, the special events ferry will take you back to Alameda &!Oakkand. Study the schedules to plant plenty enough time to travel. For example. I arrived at Gate G and I was going to The Presidio District. There's a free Go shuttle, but it takes about 40 minutes to get there with all the stops. If you're running short on time, grab a taxi or an Uber to drop you off quicker. Since then, I have taken the Ferry four more times. Why did I wait so long. Next is the BART system. See you some more on Yelp 2026

I am an Angeleno, who went to visit a friend in Oakland. I wanted to experience San Francisco and…read moremy friend Denise suggested this ferry because it was cheaper than an Uber, more convenient than Bart, departed on time, like impeccably on time, and thus efficient, and in a way, a vacation experience in itself. Thus, I am here writing this Yelp, to describe it as a tourist experience, not as a mode of transportation to San Francisco, which of course it is too, on the daily. It was my first time taking the ferry so I needed instructions. Denise gave me the Clipper card, and one needed it as they enter, and as they exited. That is how the ferry people calculate the cost of the trip. Other than that, it is easy to use, and I found the staff who worked there polite and willing to explain this process to me. So unless one loses the card, then one will likely figure out the way in and out. I have experienced fog. But fog in LA, at least for me, is not a treat of nature. It is a way that nature reminds me to drive more safe or else. Like one time, I was in the freeway, and I was about to exit, and the fog was so thick-- scary thick. I could not see the car in front of me or behind me. As a result, I stopped driving because I was not sure if I needed to stall, or drive in by inch. With hindsight, I know I should have driven inch by inch, but in the moment, my thoughts for action were processing slower than usual because they were piercing the fog of the night. My passenger told me to drive, because if I did not drive we could be hit by another car who did not expect a car in non-movement in the freeway. This was my last vivid memory of fog, being in a freeway, slightly frightened. But, thankfully, the ferry allowed me to see the fog, as lovely, and more importantly, it transported me to Maine, or Avalon, and other places known for thick mist. As the ferry went to San Francisco, I marveled at the bay, in gray. I took care to snap pic to invite the reader to my moment in water, on boat. I saw the sun barely visible. Its own light could not shine through the blanket of gray. As a person, like I said before, who has not been around fog too much the sun looked like an alien point in the sky. I might sounding like a child whose imagination has not learned restraint, but I felt like I had traveled to foreign land and I was witnessing extraterrestrial heavenly bodies in space. Additionally, the water had no blue, it had no turquoise, it was gray, and slow, not still, just calm. The water I knew of beaches and other harbors had age. It had grown and I was visiting it not in a retirement home, not enjoying its golden years, but as it sat in a comfortable chair, resting because it was reflecting on its former youth and accomplishments. The water carried the rest of someone who grew old gracefully, basically. As I marveled at the other pictures, I heard the faint sound of a foghorn. And it did not sound obnoxious, it did not sound like melody either, do not get me wrong. It sounded like a flute making lovely boom sounds, helping me understand that I was in boat, tugging along the sea. The peace of the moment was felt in the breeze, the waters, and now in the waves that carry sound. It was a treat for all my sense, ok maybe not taste. I will not say that I tasted the sea breeze, but I could have tasted something from the snack bar. I did take an 8 second video, to share my voyage with others. For me, it felt, like I was standing still, and seeing a gray hoop skirt dress twirl with an ombre effect. I know that sounds weird, and maybe I am not explaining myself well, and I kind of know that I said the word gray a lot, but, what I am ultimately trying to say is that I felt transported to a day where the weather was foggy and all of that enhanced my vacation to a moment worth remembering. The most epic moment came when I was seeing out into the fog, and as the boat move, and outpace the fog, a ship crane appeared, seemingly from out of nowhere. I felt like I saw a drape made of fog pulled back revealing the ship crane. But the moment of awe came because the fog and crane remained still, it was the movement of the boat that pulled the curtain back. I also captured the ships with big boxes (forget what they are called) in a drape of fog which was quietly beautiful in its own way. In another picture, I clipped the plank as I walked to the ship. That is the moment that I knew I was about to be in fog, but I did not expect to be addressed by the fog--- and its message was, fog does not need to blind the eye, it can give it perspective in wondrous gray scale! Enjoy me, wayward voyayer!

It's close to work & convenient. It's usually pretty busy…read moreduring the week, but for the most part those traveling are usually respectful with some that don't believe in lines while waiting of course. It's clean, safe and easy to navigate from one level to the next. It still eludes me why there are so many more SF trains (Usually half empty during the weekday) than there are trains going elsewhere (Usually packed). So the negative 2 stars are because the non SF trains are fewer, not as nice/clean and way more packed...DO better Bart!

On May 25, 2026, I was at the 12th St. Oakland City Center BART Station from approximately 8:00…read morea.m. to 9:00 a.m. waiting for the Red Line train to San Francisco. During that time, the train never arrived, and the delays and lack of communication caused me significant stress and emotional distress. I am already dealing with injuries and ongoing medical issues from a serious April 2026 accident, including MRI appointments and ongoing treatment. Because of the situation at BART that morning, I became overwhelmed and extremely upset and ultimately left instead of continuing to San Francisco for my appointment. As a result of this experience, I no longer feel comfortable or safe traveling into San Francisco for MRI appointments or medical care through BART. While at the station, I also attempted to get assistance regarding my missing phone and Cash App card. One officer identified herself with badge number 187, but I felt my concerns were not taken seriously. Another officer allegedly refused to identify himself, and I was told there was no watch commander available. I left feeling ignored, unsupported, and frustrated during a time when I was already under significant physical and emotional strain. I believe the public deserves professionalism, accountability, and compassion from public transit employees and officers, especially toward injured or vulnerable riders seeking help. I am documenting everything that occurred and pursuing formal complaints and legal channels to ensure this situation is properly reviewed. This statement is not about threats or violence. It is about accountability, transparency, and making sure no one else experiences this type of treatment while trying to access transportation or medical care.

Purchased a round trip Sacramento ticket for $49. A bit confused as to board my train. I had to…read morecross through the San Joaquin train to board the Capitol train. Huh? Once on board, a smooth ride!

This is my 2nd time taking the Capitol Corridor train to Sacramento, and I really enjoy it. I…read morebought my ticket online, but you can also purchase at the station. The trains are spotless, comfortable seating, tables, restrooms, and a cafe car. I left from Oakland and it only cost $29.

It's a generally clean station with working ticket machines…read more I didn't have to interact with the staff because I really didn't need their help with anything. Even when I come back to this station late at night from San Francisco, the outside is well-lit and there's plenty of lime or bird scooters around for me to take back to wherever I need to go.

Calling all commuters! Calling all Warm Spring riders!…read more I would have to say, compared to most other stations, Lake Merritt is much cleaner and safer. I've gotten off at this station a handful of times when I had to attend jury duty at the Alameda County Superior Court offices. So yup, you read that right... if you got summoned for jury duty for this location AND you live in the San Leandro, Lorenzo, Castro Valley, Plesanton, Hayward, Union City and or Fremont Area....ride Bart to this station and walk to the superior courts. Also, on the weekends when they don't have connecting flights that go straight to SF so I've used this station as a transfer point. This station is well lit at night too.

In theory this Free Shuttle that is run by AC transit is a great idea. It could really be a great…read moreservice for those who live in Oakland to be able to get to the downtown Bart stations, Jack London, and to Grand Ave. But unfortunately it's irregular especially in the afternoons. Half the drivers are related to Oscar the Grouch and the Grinch who stole Christmas. And in actuality the shuttle isn't free because Oakland residents have a special assessment on their property tax, requiring us to pay for this unreliable service. As a tax paying Oakland resident, I'd rather stop paying taxes on this service and get rid of it.

This is a free service that runs the length of Broadway, more or less from the amtrak station in…read morejack london square to lake merrit-ish (25th). If you are taking taking the ferry/bart from the city, spending a day near Lake Merritt, Old Oakland, City Center, Chinatown or Jack London Square, this free service allows you to roam up and down downtown length of Broadway fairly easily. There are a dozen or so stops-pretty much located by anything you'd want to go to. There are some flaws. The scheduled time of one bus every 15 minutes doesn't always happen. Most times you are looking at a 20-30 minute wait. It can be super packed, especially the stretch that runs by Chinatown, so it's highly likely you'll be standing or at least sharing a not very comfortable seat most of the way. Some of the drivers are super professional others not so much. Mostly however it's pretty awesome. For one it's free and allows you to easily roam all over downtown Oakland. This makes it easy to bounce down to Chinatown or swans market form the office buildings near lake merrit for lunch or dinner, or a spot of shopping. Handy for getting to jack london square or the amtrak station as well. Perfect for happy hour bar hops. Did I mention the free part? 'Cause that's the best thing evah.

Worst company I ever rented a car from When you want to…read moretalk to someone about something, no one is ever around. Sent email after email and phone call after phone call and Noone ever got back to me. No way to run a business! Very dissatisfied!

I like the idea that I have more choices to choose from when shopping for a Rideshare rental. I…read moretried others and they didn't have cars until next month so I gave this company a try so far so good

Really nice station experience! There was visible police/security presence so I felt very safe…read moretraveling alone. The station was clean and the staff at the ticket booth were incredibly kind and helpful to this tourist. Had a great experience visiting San Francisco.

This station hasn't changed since I was a child. But it's fine. It's the new transfer station, so…read moreif you have a history with BART you need to know this or else you'll get off at 12th street and have to wait for the next train to take you to 19th street to transfer. I feel fine and safe down there so it works for me.

We have used Marvin Transport over a dozen times and this review is long overdue. They are the…read morebest and and are always on time, efficient, courteous, warm and friendly. The cars always clean they are always at our house early to pick us up. they've gone over and above at a time when I totally forgot I booked the wrong day and they found a way to pick us up anyway. Marvin is an absolutely wonderful service and I would recommend them highly to about anyone. Book a ride or excursion. You can't go wrong!

Another excellent SFO drop off. Was great to see Bo again - what a treat. On time , great car ,…read morelovley ride. Thank you.