I have had the opportunity to visit this community just prior to the Covid virus and I must say I…read morewas very much impressed. All the residence looked happy and engaged; the community was nice and bright and most importantly well maintained and clean. What was nice to see that the community had a beautiful outdoor space that was very inviting and easy for the residence to take a stroll or just sit outside to get fresh air and sun. The Administrator and the Sales and Marketing folks are very acknowledged and friendly. You can see and feel that they have great pride with what they do and their community.

Refused to pay Flooring vendor amount of $15,000 for second floor hallway flooring project, has…read morebeen two years. Do not trust this company for your elderly time, they uses the cheapest materials as possible to "scam" customers, even then they still refuse to basic labor. They are going to receive a letter from my attorney very soon. See you in court.

My son and I recently toured the Masonic Home in Union City. We were interested in a possible…read moreplacement for my mom. We made an appointment with Wes, and he met with us on a Saturday afternoon. We were actually blown away with how gorgeous the campus is. The views are spectacular. The buildings are immaculate and clean and very very well cared for. There are views out every window and so many lovely sitting areas. The individual apartment that we saw was very spacious and nice, with a small kitchenette and one bedroom with large closets. It is very quiet and peaceful. We toured the dining room which also sits in the hillside with stunning views. We were shown the community garden, which was in full bloom and met some of the residents there. There are many activities and services that are included in the price. The price is also very reasonable. Wes was a great tour guide and we appreciate his taking the time to show us around.

34400 Mission Boulevard Union City, CA 94587…read more The Masonic Home is a hilltop community in Union City, CA. It's gated entry, with security guard, is on Mission Blvd. It shares a common entry with Acacia Creek Retirement Community. The guard will give you directions, and offer you a map if needed. My job sends me to this beautiful place on behalf of a major HMO. Drive slowly and carefully, as the roads are narrow. Everything is clearly marked. I always go straight to the Reception Desk and ask for proper directions. Staff are nice and polite. It's a clean and well maintained facility. I was directed to the Lorber Building / Skilled Nursing Facility. It was clean, and doesn't smell like a nursing hospital. RN Staff were professional, and directed me to the proper person. Overall, a very good experience here.

There are really no words to convey my appreciation for Aegis Fremont. The decision to have a…read moreparent move into a Senior Living Home is a major step - to trust others to care for a loved one. Not only did Aegis provide community, good food, a healthy environment, medical support, fun events, a clean & comfortable living unit, and regular check-ins via Facetime and emails - they most importantly have an AMAZING staff that go above and beyond. I'd love to give extra thanks to the Wellness team of Baoy, Tina, Cathy, and Gigi. They always took their time when speaking with me/answering questions that I had, kept me updated on my father's health, noticed when he seems not at his baseline (catching the subtle signs of a stroke). I truly cannot imagine how I could have cared for my father without them. They cared for my father through his dementia, multiple strokes, and even through hospice care. It was my biggest wish for my father to be able to come back to Aegis after his last trip to the ER, knowing that he would spend his last days in the comfort of the staff and community there. They truly became our family and supported us even after my father had passed.

Horrible place. New Management only cares about the money. Always short of staff .... This place…read moreused to be good but has really gone downhill. So glad I moved my mother out of here.

Choosing how to care for a loved one with memory issues is always a difficult and painful decision…read more It was a decision I had hoped not to have made but like many things, it became necessary for safety. My loved one has been a resident at Fremont Hills Memory Care for several years. With every visit I am impressed with the level of care she is receiving. My loved one always seems content. I know she is being fed, always dressed in clean clothing and receives the best attention. She has received nothing by outstanding care from Marta Galdamez(Memory Care) and Dorinda. I cannot express the peace in mind in knowing that my loved one is cared for so well, especially since I am hundreds of miles away. Marta anticipates my loved ones every need and makes sure that it is taken care of in the most exceptional manner. Fremont Hills always keeps me informed and up to date with what is going on with my loved one, especially since I live so far. I never need worry about my loved one because I know Marta and the team at Fremont Hills Memory Care is on top of it. Marta is like part of our family and despite the difficult circumstances of a loved one suffering from dementia, I wouldn't have it any other way.

Fremont Hills was a top contender when we were looking for a place for my mom. Eida not only…read moreprovided a wonderful tour, but she provided something much more meaningful. She was compassionate, understanding, and knowledgeable. She not only shared how Feemont Hills could provide comfort for my mom, but she also provided comfort and care for my sisters and I as care takers. The only reason we did not select Fremont Hills was because of the distance from our homes. Otherwise, it was one of the most beautiful and warm assisted living homes we visited.

My in laws live here. Great staff - great communication. My in laws look healthier. Lots of…read moreactivities and social events. Some of the staff do not speak English well but if you are fluent in mandarin, it is a nice place to live.

In our family's 12-years' experience in having our father as a resident at Aegis Gardens, we have…read morealways found the staff to be professional, friendly, and very caring. The concierge staff is always very welcoming, friendly, and knowledgeable, which sets the tone to all visits. The facilities are kept immaculate and always has a fresh and clean scent, with no harsh chemical cleaners or institutional type odors. The décor has an Asian flair to it and the common area is always nicely decorated to reflect the current seasons / holidays. The various staff team members that directly cared for our father over the past 12-years, were always kind and compassionate, in addition to their professionalism. As our father's care needs changed through the years, the medical and management teams worked with us to seamlessly adapt to his changing requirements. On many occasions, we had asked our father on how he was being treated, and he always answered that everyone was very nice and kind to him. This added to our trust and confidence in his wonderful care at Aegis Gardens. This facility is led by Emily Poon, Senior General Manager. We have found Emily to always being very receptive and pro-active to any of our concerns; she is very approachable, caring, and professional. As a result, we never had any issues with our father's care at Aegis Gardens in all of these years. Sadly, last month our father entered hospice. At the hospital, our family needed to choose the facility where our father would receive his hospice care. Thankfully, Aegis Gardens was one of the options; we did not hesitate in selecting them. At all times, the Aegis Gardens Health Services Director, Gigi Tamayo and her team kept our family in full communications with any changes in our father. The Aegis Gardens nursing staff who directly cared for our father, provided a high level of compassion, great professional care, and kindness to him, which helped ease the emotional pain in losing our dear father. If we were to do this all over again, our family would not hesitate in selecting Aegis Gardens. The staff and facilities made our family's difficult situation a viable one. No one ever wants to place their elderly family member in an assisted living situation, but many times, there are no other options. Our family consists of seniors, each with our personal health challenges, so we were unable to adequately provide the necessary care that our father required. There are no questions that Aegis Gardens provides that top notched option in a professional, safe, healthy, and caring manner.

The staff are very polite and respectful of the residence and visitors…read more Parking is easy. And the menu has a lovely variety !!

From the owner: Cogir of Fremont offers a vibrant and active senior living community where you can live life on…read moreyour terms. From our exceptional Independent Living and Assisted Living programs to every thoughtfully designed detail, we prioritize quality to meet your unique needs.

As our family member's needs outgrew our capabilities, we sought competent, compassionate,…read morecollaborative care. Kaiser recommended Fremont Village. For over a year now FV has communicated well to find the right balance in his care, treating him with respect and kindness; and most often in good humor. The decision to trust FV has proved be a very good one for him. He is safe and well-tended, which is a comfort to us all.

The family (yes, they were like a family) treated my mother with dignity and kindness in her four…read moremonths there during hospice. While the situation for my mom was difficult and sad, the staff there was always caring and sweet to her. I knew it was a good place for her from the start.

My father-in-law, Bob, lived at the Carlton over 4 years (Sept 2021-Dec 2025). He was 92 when he…read moremoved in and was 96 when he passed away. He was mostly independent and mobile for the first 3+ years. He went down to the dining room for meals and enjoyed going to the cafe for snacks. He enjoyed hanging out in the living areas and chatting with other residents. Sadly, Bob did not take advantage of the many activities offered. However, he made extensive use of the shuttle to Kaiser. The shuttle was a life savior to him and also my husband and I. The facility is kept very tidy, clean and pleasant. Many of the staff have been at this facility for 8, 12, 17 and even 23 years. Bob fell on May 31, 2025 and went on hospice. He was 100% bedbound from June 2 - Dec. 29th. The staff took excellent care of him. They changed his diapers and kept him clean. They watched for bed sores. They took extra care and treated the two very small, minor pressure sores before they became an issue. The food service staff took extra care to send his favorite foods to his room. I was Bob primary family contact. The Carlton Staff was extremely kind and supportive to me and our family. We are grateful to the compassionate team at Carlton Senior Living Community, where Bob was cared for with kindness and dignity. Each day, a dedicated group of caregivers and staff made his life brighter and more comfortable. To all the members of the Carlton Senior Living Community who made a meaningful difference in Bob's life, our family will always remember their dedication and kindness with deep gratitude.

After much research, my mother and step dad as well as my mother in law are living at Carlton…read moreSenior Living in Fremont. We found Carlton's cost for studio, one bedroom and two bedroom rent which includes the room, all meals and snacks, housekeeping weekly, laundry weekly, electric, cable, internet, activities, parking, transportation to appointments and weekly outings plus use of game room, TV room, and small fitness room to be quite competitive in the area. Our parents are independent but staff check in on residents at each meal whether they have been in the dining room and if not, they swing by the apartment to make sure all is well. My mother was recently ill in the middle of the night and contacted me and I called the care staff to check to in on her and call 911. That is peace of mind for me as I live across town or could be away on a trip. If care is needed, there is a menu of services in increments and you can add on only what you need and remove when/if its not needed. If anyone has needed care for their loved one and they still live at home, try to find a care giver for short periods of time, they usually want committed hours. On the books nursing aide/assistant care runs $40/hr and up or $30/hr off the books and up so if you need more than short spurts, in home care adds up quickly. Then add that to costs for their own home expenses, etc and you will see Carlton is very cost effective plus having care is immediate, if needed. Carlton like many similar communities are private pay. Corporate and site management are very responsive and actively involved with residents regarding issues or changes they would like to see in their "home". They work with the residents and have a formal and informal path to improve and/or problem solve. I have found them very accommodating and been very impressed. I have gotten to know many staff and residents. There are quite a number of long time staff. I have found staff to be a very warm and caring and the environment clean, pretty, and inviting. Maintenance staff are responsive to residents and accommodating to needs. Carlton has enriched and expanded our parents social lives while giving us peace of mind. We are onsite visiting 2-4 times a week and have had many great meals there. There is an adjustment period for many residents depending on the prior living situation and personal experiences. My recommendation is to be proactive and make this type of move before a crisis arises. My husband and I are very happy with our experience with Carlton Senior Living. Is the community perfect, no. No one is perfect but they do a great job. My family is safe and in a supportive environment. I appreciate that when something does arise, they are responsive, it is acknowledged and resolved to the best of their ability.

I am incredibly grateful to Sweta and her team of caregivers. Not only were they prompt and…read moreprofessional, but they also showed a level of empathy that truly set them apart. A special thank you to Sweta for stepping up on such short notice; your support was a lifesaver for our family.

I have worked with multiple agencies for providing care giving service to my 87 year old mom who…read moresuffers from servere arthritis and has mobility issues. Of all the agencies, SYNERGY Homecare run by Sweta and team stand out on top. She is an empathic listener, works hard on understanding the care and services needed and provides competent, compassionate and dedicated individuals to provide the service.