If I could give them 0 stars I would. We've had nothing but problems when we started working with them on our mortgage. The underwriter didn't get started on our loan until late in the process, resulting in almost not closing the loan. Right after deciding to go with them, the owner went fishing in Alaska. He promised us that other employees in his office would handle our loan. Nothing happened at all until I was proactive enough to bring all the documents. I continued to call many time's to see if they needed any more documentation..They knew when we would close, on the exact date for about a month a head of time. They also told us they did not need any more documentation since we have stellar credit. We asked to lock in the interest rate quickly, but they did not. Their answer was that they thought it would go down! The Fed had said they would raise rates and they did. This was well known. Thus it caused us to pay a higher interest rate on the loan. Just days before closing they called to say they needed one more document. This was a document that they said earlier we did not need. Finally on the day of closing they told the title company, and every one else but us, that the closing was canceled. Then they claimed they needed more information from our HOA. A few minutes later,they claimed their fax machine was not working, and they could not send the documents. Finally, we said we would drive to their office with all the information that they needed. Suddenly, their machine started to work and we were finally able to close. This was the most unprofessional company I have ever dealt with. We have purchased many homes and condos, and this has never ever happened before. By the way, fees are excessive compared to other mortgage companies. I WOULD NEVER RECOMMEND THEM TO ANYONE! THEY ARE TERRIBLE TO WORK WITH! read more

Buying a home for the first time is a little scary. There are so many unknowns and it is completely new territory to navigate through. Having someone who can guide you through the process in a kind and helpful way makes a huge difference. Rhett went above and beyond for us in answering our questions and concerns in a timely manner. I would never recommend another mortgage company over Academy. Our experience was fantastic and they made it simple. The update videos that they would email to us about our progress through the process helped us very easily understand where we were and what was needed from us to move on to the next step. read more

Academy mortgage in Layton was incredible to work with. Jan was our lender and she always made sure our questions were answered and satisfied our needs perfectly. Brandi help gather all the necessary information and I was able to email as well as facts most of that information while I was at work instead of having to bring hard copies. The atmosphere in the office was welcoming everyone there had a smile on their face. It is definitely where I recommend my friends and family if they need any help for Home o read more

My experience with Academy Mortgage was nothing but positive. As a first time home buyer I had lots of questions and Kim Townsend walked me through the process and always kept in touch with me at least weekly to let me know the progress of my loan and answer any questions I had. When there was an issue with the HOA he followed up and even offered money out of his own pocket to pay for the coverage they needed so I could be approved. They were fabulous in every way and I would recommend them highly. read more

Academy Mortgage was really good to work with. I was impressed with their ability to move really quickly and get things done on time. They were very personable and friendly, not once did they make me feel stupid for asking questions. There were a couple of miscommunications that very well could be my fault because I don't know the process well. The only thing that could've improved would be making sure we were on the same page throughout the process. Thanks Academy Mortgage read more

I worked with Nelson Barss at Academy Mortgage on a refinance. He was wonderful. He first walked me through my credit history and explained my options. He was professional and smart -- which gave me confidence in the process. He communicated with me after each step in the process and explained what would happen next. It was such a positive experience for me. I would recommend them without reservation. read more

Arron, Logan and Gloria, were the best people to work with, They made this whole process so much better for me. They are patient and understanding of peoples feeling which is rare when dealing with finances, They always made me feel better when I was so completely stressed out. I would recommend all of them to everyone wanting to purchase a house. I am so grateful to all of them. read more

I am a first time home buyer. Purchasing a home is stressful, scary, and the biggest investment I have made in my life. Rhett and his team at Academy Mortgage made it easy. They took the time to explain every detail, and never made me feel like I was an inconvenience. I will absolutely use them again if and when I purchase a different home in the distant future. Thank you! read more

Academy Mortgage is amazing! They helped us with our mortgage 6 years ago and then recently with a refinance. Nelson has an amazing team and they are all considerate of schedules. They will do whatever they can to help out. I will forever refer family and friends to them. read more

I really appreciated working with Nelson and his team at academy mortgage. He worked with us to get a lower rate on our refinance, they all were great at communicating through out the process and we closed quickly. Thanks so much! read more

Jan Hassell is excellent to work with. She always makes you feel important and no question is too small to ask. Brandi Kap was also great to work with and to notify us of any documentation needed to complete the loan process. read more

Everyone I've talked to has good things to say about academy mortgage. For us it went way more smoothly than with our last mortgage. We felt well informed about deadlines, progress, and the process was made very simple. read more

I've worked with Nelson and Academy Mortgage on 3 different loans and have had a great experience every time. They're all very responsive, knowledgeable and I've never had any problems. I'd recommend them to anyone. read more

Academy was great to work with. Quick, efficient and accommodating as we wanted to get the best rate and the best loan for our needs. Underwriting went smoothly as did our closing. Overall, a great experience. read more

Logan and Brandi do a great job. They were on top all the paperwork and kept us informed of any changes there were. I couldn't have asked for a better couple to with. Thanks Logan and Brandi for job well done. read more

I worked with Rhett and he was amazing! I has 1,000 a week and all I had to do was shoot Rhett a text or email and he got back to me within an hour. Would definitely recommend these guys over anyone else! read more

Aaron and his team are great! Everything went smoothly and I would highly recommend them. They are trained professionals who know how to get things done! Thanks Aaron!! read more

Everyone was amazing. Perfect communication. Will absolutley use them again. Loan went perfect, closed exactly in time, and it was extremely painless! Rhett was the BOMB. read more

It's always a pleasure working with Kim Townsend and his associates. Kim is the best in the business. We have worked with Kim in the past and he's great to work with. read more